Asian Paints Complaints & Reviews

Dear sir
This is an old complaint raised in Feb 2020 after I got my entire house painted ( exterior + interior). Please note that I'm your customer for a couple of decades.

1 Initially used a blue shade of Premium emulsion after sanding, patty and primer application. 2 coats of blue gave heavy patches. Your person visited and agreed to the fault and replaced a different shade of blue. Same process followed and still heavy patches were found. For the second time, I had to pay 1500/- as labor charges which you had agreed to refund. Now, again your person(s) ( Manish and Naveen) visited and agreed the blue shade needs to be redone again from first. Please do the needful.

2 I had also given a complaint of sticky damp proof on the terrace. Your dealer MM enterprises in Mysore had sent the painter and instructed him to use damp sheath as primer and on that damp proof for the roof as the outer coating which the painter did as per your dealer.
Though I paid the dealer in full ( final payment by cheque), he refused to give the bill for the purchased products. Now, as your repeat customer, i stand cheated for the folly done by your dealer. I was told by your person who came for inspection that required amount damp proof is not used and hence cannot give warranty for the damp proo[censored]sed on roof. It is still sticky when it is sunny and the roof becomes hot. We did as per the dealer who says he instructed the painter as per the training given by Asian paints.
When he agreed to compensate for the damp sheath+damp proo[censored]sed on the roof, I told him that if it is the fault of Asian paints, lets get the compensaton from them and why you give it.

Subsequently, he refused even to compensate nor agreed to give the bill in spite of paying him in FULL. Disgusting to note that I feel cheated.
Also note that Apex Ultima started to peel at one corner and damp proof put on vertical walls has stains.

Now, in spite of all the discomfort and the sense of being cheated, I still opt to use your product for another house of mine shortly. Naveen is aware of this.

Try to do some justice and give necessary compensation and cover the products under warranty.

Very disappointed with the paint .u have used blue royal asiant paint for my house and it was very disapointing that the colour was not what I expected it had white patches when the sunlight fall on it and also the colour comes out for the hand when you touch the paint . I had complained to the distributer and he said to me it take 21 day to get dry I also spoke to the asiant paint associate he also told me the same . No wear it is mentioned on the product nor I checked on the google also I have not seen any where it takes 21 days to dry .and if it takes 21 days then yourl should proved the information when buying the paint.so please get in touch with me because I want my mone back what I have spent on the paint and the labour.

We had painted our bedroom with Asian Paints along with all the leak proof treatment and now after 3 months of paint, it has pilled up, and coming out from wall...
The paint is now spilled out at 3 places from newly painted wall within 3 months...
It started after a month or so but now it is getting more...
A crack also has got developed at one of the columns...
All the photos attached...
The work of 2 rooms still pending and was discontinued due to lockdown...
Same to be continued again...

I purchased enormous amount of paints (Bill details attached in enclosure) from your store alpha paints kanjirapally, kottayam, kerala on may 2020.
Since your product was claiming advanced anti algae formula and resisit alage formation we undoubtedly selected asian paints.

It's very sad to inform you that it's been less than 04 months that we put asian paint on our house and the current state is very pathetic.. Boundary walls, building walls and ceiling is full of algae.
I already raised a complaint regarding this.
But no action has been taken..
We already informed the dealer (Shop) and he guided us to report this matter and mention about the shop. He added that he will look in to it after the authorities call for info.
For your ease i'm enclosing few pictures of building and attaching copy of bill. Hope you will call up the dealer since he informed us to do so.

I am hoping for immediate action taken regarding this issue.

Thanking you
Venugopal mp

Chithralayam house, theerthapadapuram po, vazhoor, kottayam, kerala-686505

My name is Ashok kumar from Chennai Tamil Nadu. During jan’2020 I renovated my home and that time I am searching for wall paper. That time only I know that Asian paints also having wall paper division so, feb 2020 I purchase wall paper from Asian paints Based on the company name and reputation in market.
One of the worst wallpaper in the market is Asian paints only and not having properly manpower to past the wallpaper in the wall.
I have raised complaint to the supplier to replace the wall paper on july’2020 regarding this damage. But after a long follow up that take step on October’2020.
That replacement also worst. I attached the images too.
Please don’t cheat customer based on brand name.
Finally my money and time only wastes.

Mobile no. [protected]

I have called the Asian paints customer support more than 25 times to register a complaints regarding air bubble formation on ultima protek surface after first rain but unfortunately whenever i called the customers support executive says we will call back you.
This is very hectic and till now even after 3 moths no one turned up or registers my complaint
I have spent my hard earn money to paints my house spent almost 5 lac for to paint and labour

My house exterior paint is peeling off after 3 months, i have used asian paints ultima protek from authorise dealer near my home

Hello,
I am K.Butchi baabu MD of Sindhu constructions..
I had choosen sands of time(4202) and Green gold(0342) shades and these shades didnot meet the least nearest shade as shown in the shade card if not the exact one..These shades reflected very light shade no way in comparision to the one I choose even after double coats..when I approached the same to Mr Rajasekhar (SSV enterprises, Akkayapalem, Visakhapatnam, Andhra Pradesh), his response was too rude and harsh and blew off my mind with no bare respect towards customer..I was asked to stall the third coating as well and I am currently waiting for you response..I tried reaching customer care but no response.For the first time in my 40 years of experience encountered a bad experience with the truste worthy giant asian paints and an inappropriate behaviour from your dealer. I appreciate your quick response and resolving the issue.
My contact details:
[protected]
[protected]
Mail id:[protected]@gmail.com

No response after repeatedly complaining. From January i am complaining but no one from your side are ignoring this matter. My complain No[protected], please look at the matter and give the feedback.

Regards,
Amit Sha
[protected]

You are advertising that this paint prevents water weed and mosses and discoluration of the paint after painting. I purchased and painted my new house, only after one rainy season my house exterior looks like a very old house with green fungus coloured exterior.
Kindly look into the matter and resolve the same.

I am a contractor of asian paints . my name is arab ali sardar . my bp no 4369750 . my ph no [protected] . I am from west bengal howrah 711109.
i bought apcolite advance shyne[protected] liter dated 31st jan 2020 from TARA MA BHANDAR for a scheme 'WINTER FEST 2019' for a 'Wellspun/Bombay Dyeing Double Bedsheet' on 80 liter apco ad shyne(0038)
BUT the scheme was extended to feb 2020. i have all the proof, and i will give here, but unfortunately i do not received and gift yet. i called TSO and RCA AND many more. but the ultimate result a big zero. one time i thought that asian paints is most trusted brand but now there nothing, i will move on berger and nerolac and i will tell all my painter friends for moving towards nerolac and breger because i do not trust asian paints.

I am a contractor of asian paints . my name is afique sardar . my bp no 4529100 . my ph no [protected] . I am from west bengal howrah 711109.
i bought apcolite advance shyne (0038) 18 liter dated 6th feb 2020 from TARA MA BHANDAR. I BOUGHT 40 liter apco ad shyne(0038) dated 22th feb 2020 for a scheme 'WINTER FEST 2019' for a headphone on 40literapco ad shyne(0038)
BUT the scheme was extended to feb 2020. i have all the proof,...

I am a contractor of asian paints . my name is hiralal bhatcharj. my bp no 4528552 . my ph no [protected] . I am from west bengal howrah 711109.
i bought apcolite advance shyne (0038) 40liter dated 20th feb 2020 from TARA MA BHANDAR. for a scheme 'WINTER FEST 2019' for a headphone on 40liter apco ad shyne(0038)
BUT the scheme was extended to 28th feb 2020. i have all the proof, and i will give here, but unfortunately i do not received and gift yet. i called TSO and RCA AND many more. but the ultimate result a big zero. one time i thought that asian paints is most trusted brand but now there nothing, i will move on berger and nerolac and i will tell all my painter friends for moving towards nerolac and breger because i do not trust asian paints.

I am a contractor of asian paints . my name is kartick mridha . my bp no 4156984 . my ph no [protected] . I am from west bengal howrah 711109.
i bought apcolite advance shyne (0038) 18 liter dated 6th feb 2020 from TARA MA BHANDAR. I BOUGHT 22liter apco ad shyne(0038) dated 19th feb 2020 so i bought total 40l apco ad shyne(0038) for a scheme 'WINTER FEST 2019' for a headphone on 40literapco ad shyne(0038)
BUT the scheme was...

Dear sir,

Date of incident - 22nd Feb-2020
Advance paid rs.20, 000/- through cheque
Status - all works are pending since Feb-20 (9 months over)
Resolution of complain : request full refund of rs.20, 000/-

Asian paint representative no.[protected],
Asian paint representative no.[protected],
(Suman sr. Officer-team leader of asian paint)

Saikat sengupta no.[protected] / [protected]
[protected]@gmail.com
- Classic Paints and Ply Emporium

I require painting work and water proofing for my flat. Therefore i have visited to Asian paints website, and contacted to customer care and shared my requirement for water proofing and painting work.

Therefore, Asian paint representative mr. Suvendu purkait alongwith associate partner visited to my site and he has proposed with quotation of rs.43, 500/- as final amount.

Therefore, on request of Asian Paints representative (Mr. Suvendu purkait) I have paid advance money rs.20, 000/- on 22/02/2020 to M/s Classic Paints and Ply Emporium (Associate partner of Asian Paints).

I have made complain to asian paint customer care[protected] to lookinto it on 10th july-2020. They have given me customer id no.18642682 instead of complain number. There is no response so far from Asian Paints.

This has done in Mar-2020
At the beginning, Asian paint representative has worked for 2 days only.
Day 1 - Wall dismantling of old plaster for water proofing area.
Day 2 - Applied 1st coat of water proofing chemicals on dismantled wall
Area.
Day 3 - Applied 2nd coat of water proofing chemical on dismantled wall area

Therefore, no body has contacted me so far to complete the paint work.
I have made several call to local Asian Paints representative and their customer care. But there is no solution and progress i have noticed due to that i have contacted you.

Thanking you,

Regards
Kailash Singh
[protected](m)

I gave contract to Asian paint for my house painting in Ahmedabad. They promised to do complete painting under their supervision and I used to visit my flat on a weekly basis . Due to COVID -19 we had to stop work as entry was restricted . Later I found that some work was left due to poor supervision of Asian paint team . More so they collected amount in advance and no bill raised . I wanted them to show area of painting for cross verification but not done . Work completion certificate not given by me . Absolutely unreliable division of Asian paint

I booked Asian painting service ( the biggest mistake) for my flat in Ghaziabad.

The service started on 9th Aug, and till now i.e. 1st Oct the painting is not completed, on quotation the promised time line was 7-10 days, but they are not ready to leave my house.

Now they have left two walls of my walls in such a way that they are looking pathetic, and said that they cannot complete the painting as the walls are not picking color.

They said I can book any other service.

Why will I call any other painter as they have taken more then 90% payment.

A new painter will ruin the place as they did and I will only loose money.

No professionalism at all.
Doing painting since two months of a 3 BHK flat and now leaving in between saying we are not capable to do so.

Please help me

As the customer care is only forwarding my complaints but the relevant team is not taking any action.

I purchased enormous amount of paints (Bill details attached in enclosure) from your store alpha paints kanjirapally, kottayam, kerala on may 2020.
Since your product was claiming advanced anti algae formula and resisit alage formation we undoubtedly selected asian paints.

It's very sad to inform you that it's been less than 04 months that we put asian paint on our house and the current state is very pathetic.. Boundary...

I had engaged Asian Paints for painting my new flat through Asian Paints Safe Painting Service, who in turn, engaged Classic Paints and Ply Emporium, the Dealer, to paint my home.

The whole process has been very unprofessionally handled by the Colour Associate as well as by the Dealer.

The schedule given to me went haywire. They delayed the completion by as much as 8 days. The painting itself remains a lot to be satisfied with. The doors have been painted pretty bad. To add to my woes, my flat was not sanitized and handed over to me as promised. Not to mention the non-use Covid 19 safety protocols like masks, sanitizers, etc.

Furthermore, no bills have been provided to me on completion of the job till date, in spite of all payments being done 4 days back. This does not speak well of the reputation of Asian Paints. I will think thrice before engaging Asian Paints for any other painting job or even recommending someone to do so.

Satyajit Roy
Customer BP No [protected]

Shame on you asianpaints company.

I got 167 cash coupons from asianpaints products.
Your csr mr. Rahul vijay gupta (Mob.[protected]) and cso mr. Anshul mehta (Mob.[protected]) of palwal branch pin 121102, denied to redeem 167 coupon. Each coupon cash value is 100 rupees (167*100 = 16700 rupees)
They said that company denied to pay and can give only 1000 rupees instead of 16700.
Shame on you for this cheap act.