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Asian Paints Complaints & Reviews

3.9
Updated: Nov 20, 2025
Complaints 885
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625
Unresolved
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Asian Paints reviews & complaints page 23

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B
Balkrishna Dhuri
Sep 23, 2020
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To whom ever this letter may be addressed i want you to pay attention towards a issue which i was facing on one of your website named mobile pe charcha for contractors i have been a regular customer of asian paints and my fellow contractors too but we are facing language issues when i click on maharashtra or mumbai for state it doesn't show marathi in languages it would be great for village and city level marathi contractors to get connected with your product i hereby firmly request you to see this issue and solve it in time. Thank you
Aug 8, 2021
Complaint marked as Resolved 
Asian Paints customer support has been notified about the posted complaint.
Verified Support
Sep 29, 2020
Asian Paints Customer Care's response
Hi, we are extremely sorry for your experience and understand the concerns raised by you. Request you to please share your contact number. We will contact you to take complete details of your concern and address the same.
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    Vijayshrivas167
    Sep 18, 2020
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    Address: Navrangnpura bustand , ahmedabad

    I am very disappointed with dealer of kohinoor paints, they have miss behave with customer contractor, The dealer Mr. Subhash bhai is told me i am not assign the warrunty certificate of product and not satisfied dealer .
    Aug 7, 2021
    Complaint marked as Resolved 
    Asian Paints customer support has been notified about the posted complaint.
    Sep 18, 2020
    Updated by Vijayshrivas167
    Dealer is not provide some faciality of prodect warranty certificate and missbehave with customer contractor.
    Dealer name : subhash bhai
    Company name : kohinoor paints
    Dealer code : 291690
    Verified Support
    Sep 29, 2020
    Asian Paints Customer Care's response
    Hi, we are extremely sorry for your experience and understand the concerns raised by you. Request you to please share your contact number. We will contact you to take complete details of your concern and address the same.
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      Sairam Building materials
      Sep 14, 2020
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      Resolved

      Address: BESIDE IOCL PETROL PUMP GOKUNDA TQ KINWAT DIST NANDED MH

      Respected sir,
      As above mentioned subject my self om sairam building material,
      At post gokunda 431811 town kinwat, dist - nanded [m. H] dealer code 539809

      Sir we devoted our knowledge, strategy, marketing skills, and relationship to glorify asian paints in our local area. We already invested large ammount in marketing, branding, and creating customers since 2016. Every yaer our annual turnover is hiking till now upto 35-40 lakhs,
      Dear sir, we got shocked and unhappy by knowing that you are providing another dealership within 200 mtr area in same small village of population 4 to 5000 people.

      You are giving dealership to other party who already have been selling paints of other branded company like:
      1] nerolac paints, with machine
      2] esdee paints
      3]apple paints and other local paints also.

      As we work genuinely, by selliing only asian paints in our area honestly. We inhanced business continuously.
      As ethically company does not provide another dealership within 1 to 2 km area to support and encourage old dealer.

      We humbly request you that keep only our old devoted, dedicated shop [colour world] in our village. Kindly do justice by not authorising another dealership in small area. We promise you that we will boost business of asian paints product endevour.
      Regards,
      Om sairam building material
      Anup kancharlawar
      [protected]
      Aug 8, 2021
      Complaint marked as Resolved 
      Asian Paints customer support has been notified about the posted complaint.
      Verified Support
      Sep 17, 2020
      Asian Paints Customer Care's response
      Hi, we have forwarded your complaint to the relevant team and you can rest assured that our team will address all the issues faced by you.
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        Ameer Pahadasingh
        from Pune, Maharashtra
        Sep 14, 2020
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        Resolved

        wrong colour provided and not refunding

        I ordered/purchased 20l asian paints apex weatherproof exterior emulsion (8569 hazelnut) and 1ltr border (7109) matching with 8569. I purchased it from ratnakara das hardware & paint's store, address: sitaram chhak, jatni, bhubaneswar, odisha 752050, phone:[protected], [protected]

        However during purchase i told then to see the color and they mentioned asian paint color does not have any issue. We can not show you. Directly...
        +1 photos
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        Somanna Soms
        Sep 9, 2020
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        Address: Badagarakeri village & post, south kodagu pin 571249

        I have applied dam proof two times within four months again seapage started.. I had complained to asian team.. They verified & they saying now paint quantity is less.. Asian paint quality is not good.. Thr is no warranty nothing.. If we complained topic will be changed to painter mistake.. Better to stop buying asian paints.. Very bad service... I will register to consumer court
        +1 photos
        Aug 6, 2021
        Complaint marked as Resolved 
        Asian Paints customer support has been notified about the posted complaint.
        Verified Support
        Sep 10, 2020
        Asian Paints Customer Care's response
        Hi Somanna, we are extremely sorry for your experience and understand the concerns raised by you. Request you to please share your contact number in a private message. We will contact you to take complete details of your concern and address the same.
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          Sukhvir Uppal
          Sep 9, 2020
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          Address: 82 B Ranjit Avenue Phase 1 gill road ludhiana 141116

          Wall Papers of the same lot has different colors.
          Wall paers are dirty from sides due to which joints are visible
          Aug 7, 2021
          Complaint marked as Resolved 
          Asian Paints customer support has been notified about the posted complaint.
          Hi Sukhvir, can you please share your contact number in a private message. We will contact you to take complete details of your concern and address the same.
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            K
            kailash217
            Sep 5, 2020
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            Resolved

            Dear sir,

            Date of incident - 22nd feb-2020
            Advance paid rs.20, 000/- through cheque
            Status - all works are pending since feb-20 (7 months over)
            Resolution of complain : request full refund of rs.20, 000/-

            Asian paint representative no.[protected],
            Asian paint representative no.[protected],
            (Suman sr. Officer-team leader of asian paint)

            Saikat sengupta no.[protected] / [protected]
            [protected]@gmail.com
            - classic paints and ply emporium

            I require painting work and water proofing for my flat. Therefore i have visited to asian paints website, and contacted to customer care and shared my requirement for water proofing and painting work.

            Therefore, asian paint representative mr. Suvendu purkait alongwith associate partner visited to my site and he has proposed with quotation of rs.43, 500/- as final amount.

            Therefore, on request of asian paint representative (Mr. Suvendu purkait) i have paid advance money rs.20, 000/- on 22/02/2020 to m/s classic paints and ply emporium (Associate partner of asian paints).

            I have made complain to asian paint customer care[protected] to lookinto it on 10th july-2020. They have given me customer id no.18642682 instead of complain number. There is no response so far from asian paint.

            This has done in mar-2020
            At the beginning, asian paint representative has worked for 2 days only.
            Day 1 - wall dismantling of old plaster for water proofing area.
            Day 2 - applied 1st coat of water proofing chemicals on dismantled wall
            Area.
            Rubbish is still lying on the floor as on date in my flat which was dismantled of wall's older plaster.

            Therefore, no body has contacted me so far to complete the work.
            I have made several call to local asian paint representative and their customer care. But there is no solution and progress i have noticed due to that i have contacted you.

            Thanking you,

            Regards
            Kailash
            Oct 10, 2020
            Complaint marked as Resolved 
            Dear Sir, please help. Asian Pant has not taken any steps. My problem status remain as it is. My money has blocked with Asian paints. I have lost my trust with Asian Paints company. I have not received any email, phone calls etc about my complaints. I am very disappointed with Asian Paints. Regards Kailash Singh 9830014439(m)
            Asian Paints customer support has been notified about the posted complaint.
            Sep 05, 2020
            Updated by kailash217
            I am unable to view my images and PDF files. Please guide
            Verified Support
            Sep 10, 2020
            Asian Paints Customer Care's response
            Dear Kailash, we are extremely sorry for the inconvenience caused. We have escalated your concerns to the relevant team who will work towards addressing the same.
            Sep 10, 2020
            Updated by kailash217
            Dear Sir,

            Your response is very poor. I have written mail on 5th Sep-20, you are updating me on 10th Sep-20.
            You have worked for 5 days to escalate the matter only.

            Extremely sorry for inconvenience caused - Last 7 months I used to listen same works from your customer care team.
            As per your mail communication it is not clear what escalation action you have taken to resolve my matter.

            Please update exact what action you have taken for me.

            Regards
            Kailash Singh
            Oct 01, 2020
            Updated by kailash217
            Dear Sir,

            Still there is no communication received from your concern team. I am requesting to refund my money at the earliest. 8 months already over, now enter in 9 months. Can I resend PDF file again as mentioned above. Your local team is not paying my money at all.
            please share your contact no. for better/faster communication.
            In future I will never recommend to anybody to go with Asian paint company.

            Regards
            Kailash Singh
            [protected](m)
            Oct 10, 2020
            Updated by kailash217
            How my complain has marked as "Resolved".
            This is another kind of activity without complaint consent, It has been marked as "Resolved"

            This is not acceptable

            Regards
            Kailash
            Verified Support
            Oct 11, 2020
            Asian Paints Customer Care's response
            Hi Kailash, we are checking with our internal team and get back to you with assistance.
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              S
              Shybeena
              Aug 21, 2020
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              Resolved

              Sir i purchase asian apcolite premium emulsion paint in your dealer rameswer dayal and sons kosikalan mathura up but this material is local totally reject material, i have suffered a lot due to this material
              Aug 8, 2021
              Complaint marked as Resolved 
              Asian Paints customer support has been notified about the posted complaint.
              We request you to please share your contact number in a private message. We will contact you to take complete details of your concern and address the same.
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                S
                SAP Enterprise
                Aug 19, 2020
                Resolved
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                Resolved

                Address: Ushma, Krishna Soc, ANAND< GUJARAT

                Terrace leakage even after using dampproof advance products
                Aug 6, 2021
                Complaint marked as Resolved 
                Asian Paints customer support has been notified about the posted complaint.
                We request you to please share your contact number in a private message. We will contact you to take complete details of your concern and address the same.
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                  A
                  amitsha1980
                  Jul 29, 2020
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                  Resolved

                  Address: Kakurgachi

                  Worst painting done, improper color shade painted, no feedback after repeating complaining, no bill given till now and i m suffering from december till now because i m hire the service of asian paint.
                  Aug 6, 2021
                  Complaint marked as Resolved 
                  Asian Paints customer support has been notified about the posted complaint.
                  Hi Amit, we're really sorry for the experience you had. Please inbox your registered contact number so that our team can look into your issue.
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                    Lakshmikris
                    Jul 27, 2020
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                    Resolved

                    We engaged your dealer named hariharan entps managed by dinesh and his contact number is [protected] and got the damp proofing done on 15-jul-20 and 16-jul-20 and paid him inr 25 per sqft for a 1000 sqft work at 15/6 3rd main road jeganathapuram velacherry chennai 600042 - landmarks - next to icici and sub registrar office.

                    I had to make a cash payment of inr 25000 due to request from dinesh however he hasnt given the bill too and now he says 18 gst is application. To our dismay the water leak still persists due the fact that the recommended asian paints thickness should be 5 mm but the damp proof is not even 1 mm. Hence need your kind support to fix this issue on top priority please since heavy rains would keep us home less.
                    Aug 6, 2021
                    Complaint marked as Resolved 
                    Asian Paints customer support has been notified about the posted complaint.
                    Hello, we are extremely sorry for your experience and understand the concerns raised by you. Request you to please share your contact number in a private message. We will contact you to take complete details of your concern and address the same.
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                      A
                      ajayw1969
                      Jul 26, 2020
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                      We bought 20l asian white satin finish paint from one of your dealers in andher i east on opening and using the same we find the colour to be cream on speaking to the dealer he has told us to forward our complaint to the company
                      +2 photos
                      Aug 6, 2021
                      Complaint marked as Resolved 
                      Asian Paints customer support has been notified about the posted complaint.
                      Hello Ajay, we are extremely sorry for your experience and understand the concerns raised by you. Request you to please share your contact number in a private message. We will contact you to take complete details of your concern and address the same.
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                        Avanish C Mishra
                        Jul 25, 2020
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                        Address: Shrikantpur, Bhupiyamau, Pratapgarh, UP

                        January 2019 me shiv mandir ko totally asian paints se paint karaya gaya jo ki kewal 1.5 years me hi kala pad gaya... Jab ki commitment 7 year's ka kiya gaya tha...
                        Aug 6, 2021
                        Complaint marked as Resolved 
                        Asian Paints customer support has been notified about the posted complaint.
                        Hi Avanish, we are extremely sorry for your experience and understand the concerns raised by you. Request you to please share your contact number in a private message. We will contact you to take complete details of your concern and address the same.
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                          A
                          Andaz Jain
                          Jul 19, 2020
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                          Resolved

                          I am an esteem customer of asian paints and in the year 2017 i got my house painted with asian paints ultima in my entire house that holds warranty for 7 years, which includes both material and labour cost. For the past few months the colour on the walls is peeling off for which i made a complaint with the regional manager. He attended me initially but later started to dust off responsibility by saying the painter and i are not telling the same thing whereas he spoke to the painter in front of me where the painter agreed to peeling off in 1500 sq ft area.
                          The peeling off has happened on 1500sq ft and the company is only giving me a compensation for 8 liters which approximately covers 400 sq feet and this is unacceptable. How can we accept to fix the colour only on the peeling off part? The patches would look so ugly and what is the point of spending such huge amounts on brand and receiving no warranty and guarantee? I thereby request you to look into the matter and provide for a solution at the earliest.
                          Jul 20, 2020
                          Complaint marked as Resolved 
                          My problem has not been resolved. I only receive the mail that executive will contact me but nobody has contact me yet.
                          Asian Paints customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 21, 2020
                          Asian Paints Customer Care's response
                          Hi, we are extremely sorry for your experience and understand the concerns raised by you. Request you to please share your contact number in a private message. We will contact you to take complete details of your concern and address the same.
                          My problem has not been resolved. I only receive the mail that executive will contact me but nobody has contact me yet.
                          Asian paint customer care are very casual in attitude they always update wrong status.and send the same mail like team will contact you but never will get any update.very poor service.no one should choose asian paint
                          They also marked my problem resolved but in real not yet .
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                            vivek cs
                            Jul 18, 2020
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                            1 july 2020
                            [protected]
                            i have purchased nilaya wallpaper it is disney night glow
                            in the product and in the catalog i was shown that its night glowing wallpaper after installation it is not glowing please help me out with that i will provide catalog pic what i seen
                            product code
                            w066d3x8y75 nilaya
                            w137x687y75 nilaya
                            above products i have bought 2 each 1 is glowing and another is non glowing so please help me and resolve the problem i need replacement
                            Asian Paints customer support has been notified about the posted complaint.
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                              M
                              Maanya sinha
                              Jun 26, 2020
                              Resolved
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                              Resolved

                              Address: Apex golf Avenue, Greater Noida West,

                              A few days ago I requested to paint in my flat.your customer care generate Ref. No. 17211665.Two different time appointments of 23/06/2020 were received by the message.But after that no call came or any message I kept waiting for the whole day.When I called the customer care again and asked, he asked to visit in 2 hours, but no one has come yet.
                              In the end, I would say that I have not seen or heard so much of the poor service of such a large company.
                              Aug 10, 2021
                              Complaint marked as Resolved 
                              Asian Paints customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 27, 2020
                              Asian Paints Customer Care's response
                              Dear Maanya, we are very sorry to hear about your experience. We will investigate the concern internally and you can rest assured that our team will address all the issues faced by you.
                              Dear Maanya, we are very sorry to hear about your experience. We will investigate the concern internally and you can rest assured that our team will address all the issues faced by you.
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                                Umamaheshkumar Gurram
                                from Ongole, Andhra Pradesh
                                Jun 23, 2020
                                Resolved
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                                Resolved

                                Address: *SLN Lake Front* Kodigehalli,Main Road,Brundhavan layout, Near Hoodi Railway station, Bangalore

                                Hi the asian paints executive take the contract from us. Even after 3 months, no body they have not completed the work. If we call them they are saying silly reasons to postpone. Please help. My phone number [protected]
                                Aug 6, 2021
                                Complaint marked as Resolved 
                                Asian Paints customer support has been notified about the posted complaint.
                                Dear Mr. Gurram, we are extremely sorry for the inconvenience caused to you. We are not able to view your contact number as it seems the contact number is protected.
                                Could you please be kind enough to share your contact number once again via a direct message so that we can work towards addressing your concerns.
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                                  Suviraj Verma
                                  Jun 22, 2020
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                                  Address: Patna

                                  Got the service of complete solution provided by asian paints, which includes labour, paint and paintingsolutions.
                                  It was shocking to discover the chipping started after three months on each and every walls of my rooms.
                                  When i complained the officials visited and claimed that the chipping is due to damp which was not there except for one or two walls.
                                  After two three visits they just provided me two packs of damp lock material and made me sign that i am satisfied with this. Totally unprofessional to think about the reputation the company has.
                                  When the company claims a complete solution then how come they didn't suggested for coating all the wall with damp lock instead of coating it on the places where there was damp located, who restricted them in doing so. It was my money which i would have spent in getting the things done. Secondly how come damp appeared on all the walls after painting work completed. This is astonishing and unbelievable.
                                  Now i will have to get the wall scratched, damp lock coating and painting work again. It's a breach of trust and unacceptable.
                                  Suviraj verma
                                  [protected]@gmail.com
                                  [protected]
                                  Patna, bihar
                                  Dealer appointed for job was magadh enterprises, bailey road, patna
                                  Asian Paints customer support has been notified about the posted complaint.
                                  Hi Sir, we are extremely sorry for your experience and understand the concerns raised by you.
                                  Request you to please share your contact number in a private message as the number shared by you above is not visible to us. We will contact you to take complete details of your concern and address the same.
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                                    vimalan thangaraj
                                    Jun 22, 2020
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                                    Resolved

                                    Hi

                                    I am vimalan from komarapalayam, erode, tamilnadu. I have purchased asian paint for my house on march 2019. I have painted my house on the same month but now the paint is peeling of within a year of painting. Also forming patches in many places. Could you please have a look on this and help me at the earliest
                                    +2 photos
                                    Aug 6, 2021
                                    Complaint marked as Resolved 
                                    Asian Paints customer support has been notified about the posted complaint.
                                    Hi, we are extremely sorry for your experience and understand the concerns raised by you. Request you to please share your contact number in a private message. We will contact you to take complete details of your concern and address the same.
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                                      Shakti Sekhar Das
                                      Jun 11, 2020
                                      Resolved
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                                      Resolved

                                      I painted my house in 2018 and now there is white spot over the wall and colour is discoloured now.
                                      My contact number-[protected]
                                      +1 photos
                                      Aug 6, 2021
                                      Complaint marked as Resolved 
                                      Asian Paints customer support has been notified about the posted complaint.
                                      Hi Shakti, we understand that you have had an unpleasant experience.
                                      Kindly share your contact number via a private message as we are unable to view your number here. Our team will get in touch with you to understand and address your concern.
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