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Asian Paints Complaints & Reviews

4.3
Updated: May 2, 2026
Complaints 897
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Asian Paints reviews & complaints page 23

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P
Property Banker
Oct 14, 2020
Resolved
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No response after repeatedly complaining. From January i am complaining but no one from your side are ignoring this matter. My complain No[protected], please look at the matter and give the feedback.

Regards,
Amit Sha
[protected]
Aug 7, 2021
Complaint marked as Resolved 
Asian Paints customer support has been notified about the posted complaint.
Hi, we are sorry for the inconvenience caused to you. Your concerns are duly noted and the respective teams have been notified about the same.
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    kboban
    Oct 12, 2020
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    Address: Mulampallil, House No: 42/1762A, Vennala High School Road, Vennala, Kochi - 682028

    You are advertising that this paint prevents water weed and mosses and discoluration of the paint after painting. I purchased and painted my new house, only after one rainy season my house exterior looks like a very old house with green fungus coloured exterior.
    Kindly look into the matter and resolve the same.
    Asian Paints customer support has been notified about the posted complaint.
    Hi, we are sorry to hear about your unfortunate experience. We request you to please share your contact number in a private message. We can get your complaint registered and ensure that all your concerns are addressed satisfactorily.
    kboban's [Complaint's author] reply, Oct 13, 2020
    Tel Kochi, Kerala 8893440441
    Asian Paints Customer Care's response, Oct 24, 2020
    Verified Support
    Hi, we have escalated your concerns to the relevant team, they will reach out to you with an update.
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      soumyo sarkar
      from Kolkata, West Bengal
      Oct 11, 2020
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      Address: kolkata
      Website: www.asianpaints.com

      I am a contractor of asian paints . my name is arab ali sardar . my bp no 4369750 . my ph no [protected] . I am from west bengal howrah 711109.
      i bought apcolite advance shyne[protected] liter dated 31st jan 2020 from TARA MA BHANDAR for a scheme 'WINTER FEST 2019' for a 'Wellspun/Bombay Dyeing Double Bedsheet' on 80 liter apco ad shyne(0038)
      BUT the scheme was extended to feb 2020. i have all the proof, and i will give here, but unfortunately i do not received and gift yet. i called TSO and RCA AND many more. but the ultimate result a big zero. one time i thought that asian paints is most trusted brand but now there nothing, i will move on berger and nerolac and i will tell all my painter friends for moving towards nerolac and breger because i do not trust asian paints.
      Asian Paints customer support has been notified about the posted complaint.
      Verified Support
      Oct 13, 2020
      Asian Paints Customer Care's response
      Hi, we tried calling you multiple times, however, we couldn't reach you. Please let us know a convenient time for you to talk. We will call you accordingly.
      Verified Support
      Oct 13, 2020
      Asian Paints Customer Care's response
      Hi, we tried calling you multiple times, however, we couldn't reach you. Please let us know a convenient time for you to talk. We will call you accordingly.
      Oct 13, 2020
      Updated by soumyo sarkar
      call me on 6.30pm
      Oct 18, 2020
      Updated by soumyo sarkar
      still waitting for asian paints reply, kindly call [protected], otherwise tell me that there is nothing for you our company can give you fa
      ke commitment,
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        soumyo sarkar
        from Kolkata, West Bengal
        Oct 11, 2020
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        Address: kolkata

        I am a contractor of asian paints . my name is afique sardar . my bp no 4529100 . my ph no [protected] . I am from west bengal howrah 711109.
        i bought apcolite advance shyne (0038) 18 liter dated 6th feb 2020 from TARA MA BHANDAR. I BOUGHT 40 liter apco ad shyne(0038) dated 22th feb 2020 for a scheme 'WINTER FEST 2019' for a headphone on 40literapco ad shyne(0038)
        BUT the scheme was extended to feb 2020. i have all the proof, and i will give here, but unfortunately i do not received and gift yet. i called TSO and RCA AND many more. but the ultimate result a big zero. one time i thought that asian paints is most trusted brand but now there nothing, i will move on berger and nerolac and i will tell all my painter friends for moving towards nerolac and breger because i do not trust asian paints.
        Asian Paints customer support has been notified about the posted complaint.
        Verified Support
        Oct 13, 2020
        Asian Paints Customer Care's response
        Hi, we tried calling you multiple times, however, we couldn't reach you. Please let us know a convenient time for you to talk. We will call you accordingly.
        Verified Support
        Oct 13, 2020
        Asian Paints Customer Care's response
        Hi, we tried calling you multiple times, however, we couldn't reach you. Please let us know a convenient time for you to talk. We will call you accordingly.
        Oct 13, 2020
        Updated by soumyo sarkar
        call me on 5.45 pm
        Oct 18, 2020
        Updated by soumyo sarkar
        still waitting for asian paints reply, kindly call [protected], otherwise tell me that there is nothing for you our company can give you fake commitment,
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          soumyo sarkar
          from Kolkata, West Bengal
          Oct 11, 2020
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          Address: kolkata

          I am a contractor of asian paints . my name is hiralal bhatcharj. my bp no 4528552 . my ph no [protected] . I am from west bengal howrah 711109.
          i bought apcolite advance shyne (0038) 40liter dated 20th feb 2020 from TARA MA BHANDAR. for a scheme 'WINTER FEST 2019' for a headphone on 40liter apco ad shyne(0038)
          BUT the scheme was extended to 28th feb 2020. i have all the proof, and i will give here, but unfortunately i do not received and gift yet. i called TSO and RCA AND many more. but the ultimate result a big zero. one time i thought that asian paints is most trusted brand but now there nothing, i will move on berger and nerolac and i will tell all my painter friends for moving towards nerolac and breger because i do not trust asian paints.
          Asian Paints customer support has been notified about the posted complaint.
          Verified Support
          Oct 13, 2020
          Asian Paints Customer Care's response
          Hi, we tried calling you multiple times, however, we couldn't reach you. Please let us know a convenient time for you to talk. We will call you accordingly.
          Oct 13, 2020
          Updated by soumyo sarkar
          ooho, ok i will wait for call

          call me on [protected]

          or [protected]
          Oct 18, 2020
          Updated by soumyo sarkar
          still waitting for asian paints reply, kindly call [protected] or [protected] otherwise tell me that there is nothing for you our company can give you fake commitment,
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            S
            soumyo sarkar
            from Kolkata, West Bengal
            Oct 10, 2020
            Sep 29, 2023
            This thread was updated on Sep 29, 2023
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            Master stroke for contractor

            Address: kolkata

            I am a contractor of asian paints . my name is kartick mridha . my bp no 4156984 . my ph no [protected] . I am from west bengal howrah 711109.
            i bought apcolite advance shyne (0038) 18 liter dated 6th feb 2020 from TARA MA BHANDAR. I BOUGHT 22liter apco ad shyne(0038) dated 19th feb 2020 so i bought total 40l apco ad shyne(0038) for a scheme 'WINTER FEST 2019' for a headphone on 40literapco ad shyne(0038)
            BUT the scheme was...
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            K
            kailash217
            Oct 10, 2020
            Resolved
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            Resolved

            Address: 13/A, Taramonighat Road, Kolkata-700041

            Dear sir,

            Date of incident - 22nd Feb-2020
            Advance paid rs.20, 000/- through cheque
            Status - all works are pending since Feb-20 (9 months over)
            Resolution of complain : request full refund of rs.20, 000/-

            Asian paint representative no.[protected],
            Asian paint representative no.[protected],
            (Suman sr. Officer-team leader of asian paint)

            Saikat sengupta no.[protected] / [protected]
            [protected]@gmail.com
            - Classic Paints and Ply Emporium

            I require painting work and water proofing for my flat. Therefore i have visited to Asian paints website, and contacted to customer care and shared my requirement for water proofing and painting work.

            Therefore, Asian paint representative mr. Suvendu purkait alongwith associate partner visited to my site and he has proposed with quotation of rs.43, 500/- as final amount.

            Therefore, on request of Asian Paints representative (Mr. Suvendu purkait) I have paid advance money rs.20, 000/- on 22/02/2020 to M/s Classic Paints and Ply Emporium (Associate partner of Asian Paints).

            I have made complain to asian paint customer care[protected] to lookinto it on 10th july-2020. They have given me customer id no.18642682 instead of complain number. There is no response so far from Asian Paints.

            This has done in Mar-2020
            At the beginning, Asian paint representative has worked for 2 days only.
            Day 1 - Wall dismantling of old plaster for water proofing area.
            Day 2 - Applied 1st coat of water proofing chemicals on dismantled wall
            Area.
            Day 3 - Applied 2nd coat of water proofing chemical on dismantled wall area

            Therefore, no body has contacted me so far to complete the paint work.
            I have made several call to local Asian Paints representative and their customer care. But there is no solution and progress i have noticed due to that i have contacted you.

            Thanking you,

            Regards
            Kailash Singh
            [protected](m)
            Aug 6, 2021
            Complaint marked as Resolved 
            Asian Paints customer support has been notified about the posted complaint.
            Verified Support
            Oct 13, 2020
            Asian Paints Customer Care's response
            Hi, we have already escalated your concerns to the relevant team, we will reach out to you with an update shortly.
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              Bipin Dattani
              from Vadnagar, Gujarat
              Oct 10, 2020
              Resolved
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              Address: Ahmedabad

              I gave contract to Asian paint for my house painting in Ahmedabad. They promised to do complete painting under their supervision and I used to visit my flat on a weekly basis . Due to COVID -19 we had to stop work as entry was restricted . Later I found that some work was left due to poor supervision of Asian paint team . More so they collected amount in advance and no bill raised . I wanted them to show area of painting for cross verification but not done . Work completion certificate not given by me . Absolutely unreliable division of Asian paint
              Aug 7, 2021
              Complaint marked as Resolved 
              Asian Paints customer support has been notified about the posted complaint.
              Hi Bipin, we are extremely sorry for the inconvenience caused to you. Kindly share your contact number via a message so that we have assist you with your concerns.
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                V
                VaibhavSharma18
                Oct 1, 2020
                Resolved
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                Resolved

                Address: Landcraft Golflinks , Ghaziabad

                I booked Asian painting service ( the biggest mistake) for my flat in Ghaziabad.

                The service started on 9th Aug, and till now i.e. 1st Oct the painting is not completed, on quotation the promised time line was 7-10 days, but they are not ready to leave my house.

                Now they have left two walls of my walls in such a way that they are looking pathetic, and said that they cannot complete the painting as the walls are not picking color.

                They said I can book any other service.

                Why will I call any other painter as they have taken more then 90% payment.

                A new painter will ruin the place as they did and I will only loose money.

                No professionalism at all.
                Doing painting since two months of a 3 BHK flat and now leaving in between saying we are not capable to do so.

                Please help me

                As the customer care is only forwarding my complaints but the relevant team is not taking any action.
                Aug 11, 2021
                Complaint marked as Resolved 
                Asian Paints customer support has been notified about the posted complaint.
                Verified Support
                Oct 03, 2020
                Asian Paints Customer Care's response
                Hi Vaibhav, we are sorry to hear about your unfortunate experience. We request you to please share your contact number in a private message. We can get your complaint registered and ensure that all your concerns are addressed satisfactorily.
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                  Pavi2451
                  Sep 30, 2020
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                  I purchased enormous amount of paints (Bill details attached in enclosure) from your store alpha paints kanjirapally, kottayam, kerala on may 2020.
                  Since your product was claiming advanced anti algae formula and resisit alage formation we undoubtedly selected asian paints.

                  It's very sad to inform you that it's been less than 04 months that we put asian paint on our house and the current state is very pathetic.. Boundary walls, building walls and ceiling is full of algae.

                  We already informed the dealer (Shop) and he guided us to report this matter and mention about the shop. He added that he will look in to it after the authorities call for info.
                  For your ease i'm enclosing few pictures of building and attaching copy of bill. Hope you will call up the dealer since he informed us to do so.

                  I am hoping for immediate action taken regarding this issue.

                  Thanking you
                  Venugopal mp

                  Chithralayam house, theerthapadapuram po, vazhoor, kottayam, kerala-686505

                  Mob [protected],
                  Aug 11, 2021
                  Complaint marked as Resolved 
                  Asian Paints customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 01, 2020
                  Asian Paints Customer Care's response
                  Hi, we are sorry for the inconvenience caused to you. We have escalated your concerns to the relevant team who will work towards addressing the same.
                  No action has been taken regarding the complaint, Asian Paints Complaint [ID: 2722253]. Hope you will contact us or the delaer (Alpha paints, Kaznjirappaly, Kottayam) ph[protected])
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                    M
                    mresroy
                    from Mumbai, Maharashtra
                    Sep 29, 2020
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                    Address: Kolkata

                    I had engaged Asian Paints for painting my new flat through Asian Paints Safe Painting Service, who in turn, engaged Classic Paints and Ply Emporium, the Dealer, to paint my home.

                    The whole process has been very unprofessionally handled by the Colour Associate as well as by the Dealer.

                    The schedule given to me went haywire. They delayed the completion by as much as 8 days. The painting itself remains a lot to be satisfied with. The doors have been painted pretty bad. To add to my woes, my flat was not sanitized and handed over to me as promised. Not to mention the non-use Covid 19 safety protocols like masks, sanitizers, etc.

                    Furthermore, no bills have been provided to me on completion of the job till date, in spite of all payments being done 4 days back. This does not speak well of the reputation of Asian Paints. I will think thrice before engaging Asian Paints for any other painting job or even recommending someone to do so.

                    Satyajit Roy
                    Customer BP No [protected]
                    Asian Paints customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 29, 2020
                    Asian Paints Customer Care's response
                    Hello, we are extremely sorry for the inconvenience caused to you. We have escalated your concerns to the relevant team who will work towards addressing the same.
                    Oct 02, 2020
                    Updated by mresroy
                    It's already 4 days and no one even cared to call me to know about the grievance. Speaks this much about the service standard of Asian Paints
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                      Sprajpoot
                      Sep 27, 2020
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                      Shame on you asianpaints company.

                      I got 167 cash coupons from asianpaints products.
                      Your csr mr. Rahul vijay gupta (Mob.[protected]) and cso mr. Anshul mehta (Mob.[protected]) of palwal branch pin 121102, denied to redeem 167 coupon. Each coupon cash value is 100 rupees (167*100 = 16700 rupees)
                      They said that company denied to pay and can give only 1000 rupees instead of 16700.
                      Shame on you for this cheap act.
                      Aug 7, 2021
                      Complaint marked as Resolved 
                      Asian Paints customer support has been notified about the posted complaint.
                      Hello, we are extremely sorry for your experience and understand the concerns raised by you. Request you to please share your contact number. We will contact you to take complete details of your concern and address the same.
                      Sprajpoot's [Complaint's author] reply, Sep 30, 2020
                      Kindly check this reference no

                      Your customer ID is 19060993 Please quote this number in all future interactions.
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                        Balkrishna Dhuri
                        Sep 23, 2020
                        Resolved
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                        To whom ever this letter may be addressed i want you to pay attention towards a issue which i was facing on one of your website named mobile pe charcha for contractors i have been a regular customer of asian paints and my fellow contractors too but we are facing language issues when i click on maharashtra or mumbai for state it doesn't show marathi in languages it would be great for village and city level marathi contractors to get connected with your product i hereby firmly request you to see this issue and solve it in time. Thank you
                        Aug 8, 2021
                        Complaint marked as Resolved 
                        Asian Paints customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 29, 2020
                        Asian Paints Customer Care's response
                        Hi, we are extremely sorry for your experience and understand the concerns raised by you. Request you to please share your contact number. We will contact you to take complete details of your concern and address the same.
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                          Vijayshrivas167
                          Sep 18, 2020
                          Resolved
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                          Resolved

                          Address: Navrangnpura bustand , ahmedabad

                          I am very disappointed with dealer of kohinoor paints, they have miss behave with customer contractor, The dealer Mr. Subhash bhai is told me i am not assign the warrunty certificate of product and not satisfied dealer .
                          Aug 7, 2021
                          Complaint marked as Resolved 
                          Asian Paints customer support has been notified about the posted complaint.
                          Sep 18, 2020
                          Updated by Vijayshrivas167
                          Dealer is not provide some faciality of prodect warranty certificate and missbehave with customer contractor.
                          Dealer name : subhash bhai
                          Company name : kohinoor paints
                          Dealer code : 291690
                          Verified Support
                          Sep 29, 2020
                          Asian Paints Customer Care's response
                          Hi, we are extremely sorry for your experience and understand the concerns raised by you. Request you to please share your contact number. We will contact you to take complete details of your concern and address the same.
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                            Sairam Building materials
                            Sep 14, 2020
                            Resolved
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                            Resolved

                            Address: BESIDE IOCL PETROL PUMP GOKUNDA TQ KINWAT DIST NANDED MH

                            Respected sir,
                            As above mentioned subject my self om sairam building material,
                            At post gokunda 431811 town kinwat, dist - nanded [m. H] dealer code 539809

                            Sir we devoted our knowledge, strategy, marketing skills, and relationship to glorify asian paints in our local area. We already invested large ammount in marketing, branding, and creating customers since 2016. Every yaer our annual turnover is hiking till now upto 35-40 lakhs,
                            Dear sir, we got shocked and unhappy by knowing that you are providing another dealership within 200 mtr area in same small village of population 4 to 5000 people.

                            You are giving dealership to other party who already have been selling paints of other branded company like:
                            1] nerolac paints, with machine
                            2] esdee paints
                            3]apple paints and other local paints also.

                            As we work genuinely, by selliing only asian paints in our area honestly. We inhanced business continuously.
                            As ethically company does not provide another dealership within 1 to 2 km area to support and encourage old dealer.

                            We humbly request you that keep only our old devoted, dedicated shop [colour world] in our village. Kindly do justice by not authorising another dealership in small area. We promise you that we will boost business of asian paints product endevour.
                            Regards,
                            Om sairam building material
                            Anup kancharlawar
                            [protected]
                            Aug 8, 2021
                            Complaint marked as Resolved 
                            Asian Paints customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 17, 2020
                            Asian Paints Customer Care's response
                            Hi, we have forwarded your complaint to the relevant team and you can rest assured that our team will address all the issues faced by you.
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                              Ameer Pahadasingh
                              from Pune, Maharashtra
                              Sep 14, 2020
                              Resolved
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                              Resolved

                              wrong colour provided and not refunding

                              I ordered/purchased 20l asian paints apex weatherproof exterior emulsion (8569 hazelnut) and 1ltr border (7109) matching with 8569. I purchased it from ratnakara das hardware & paint's store, address: sitaram chhak, jatni, bhubaneswar, odisha 752050, phone:[protected], [protected]

                              However during purchase i told then to see the color and they mentioned asian paint color does not have any issue. We can not show you. Directly...
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                              Somanna Soms
                              Sep 9, 2020
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                              Resolved

                              Address: Badagarakeri village & post, south kodagu pin 571249

                              I have applied dam proof two times within four months again seapage started.. I had complained to asian team.. They verified & they saying now paint quantity is less.. Asian paint quality is not good.. Thr is no warranty nothing.. If we complained topic will be changed to painter mistake.. Better to stop buying asian paints.. Very bad service... I will register to consumer court
                              Aug 6, 2021
                              Complaint marked as Resolved 
                              Asian Paints customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 10, 2020
                              Asian Paints Customer Care's response
                              Hi Somanna, we are extremely sorry for your experience and understand the concerns raised by you. Request you to please share your contact number in a private message. We will contact you to take complete details of your concern and address the same.
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                                Sukhvir Uppal
                                Sep 9, 2020
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                                Resolved

                                Address: 82 B Ranjit Avenue Phase 1 gill road ludhiana 141116

                                Wall Papers of the same lot has different colors.
                                Wall paers are dirty from sides due to which joints are visible
                                Aug 7, 2021
                                Complaint marked as Resolved 
                                Asian Paints customer support has been notified about the posted complaint.
                                Hi Sukhvir, can you please share your contact number in a private message. We will contact you to take complete details of your concern and address the same.
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                                  kailash217
                                  Sep 5, 2020
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                                  Resolved

                                  Dear sir,

                                  Date of incident - 22nd feb-2020
                                  Advance paid rs.20, 000/- through cheque
                                  Status - all works are pending since feb-20 (7 months over)
                                  Resolution of complain : request full refund of rs.20, 000/-

                                  Asian paint representative no.[protected],
                                  Asian paint representative no.[protected],
                                  (Suman sr. Officer-team leader of asian paint)

                                  Saikat sengupta no.[protected] / [protected]
                                  [protected]@gmail.com
                                  - classic paints and ply emporium

                                  I require painting work and water proofing for my flat. Therefore i have visited to asian paints website, and contacted to customer care and shared my requirement for water proofing and painting work.

                                  Therefore, asian paint representative mr. Suvendu purkait alongwith associate partner visited to my site and he has proposed with quotation of rs.43, 500/- as final amount.

                                  Therefore, on request of asian paint representative (Mr. Suvendu purkait) i have paid advance money rs.20, 000/- on 22/02/2020 to m/s classic paints and ply emporium (Associate partner of asian paints).

                                  I have made complain to asian paint customer care[protected] to lookinto it on 10th july-2020. They have given me customer id no.18642682 instead of complain number. There is no response so far from asian paint.

                                  This has done in mar-2020
                                  At the beginning, asian paint representative has worked for 2 days only.
                                  Day 1 - wall dismantling of old plaster for water proofing area.
                                  Day 2 - applied 1st coat of water proofing chemicals on dismantled wall
                                  Area.
                                  Rubbish is still lying on the floor as on date in my flat which was dismantled of wall's older plaster.

                                  Therefore, no body has contacted me so far to complete the work.
                                  I have made several call to local asian paint representative and their customer care. But there is no solution and progress i have noticed due to that i have contacted you.

                                  Thanking you,

                                  Regards
                                  Kailash
                                  Oct 10, 2020
                                  Complaint marked as Resolved 
                                  Dear Sir, please help. Asian Pant has not taken any steps. My problem status remain as it is. My money has blocked with Asian paints. I have lost my trust with Asian Paints company. I have not received any email, phone calls etc about my complaints. I am very disappointed with Asian Paints. Regards Kailash Singh 9830014439(m)
                                  Asian Paints customer support has been notified about the posted complaint.
                                  Sep 05, 2020
                                  Updated by kailash217
                                  I am unable to view my images and PDF files. Please guide
                                  Verified Support
                                  Sep 10, 2020
                                  Asian Paints Customer Care's response
                                  Dear Kailash, we are extremely sorry for the inconvenience caused. We have escalated your concerns to the relevant team who will work towards addressing the same.
                                  Sep 10, 2020
                                  Updated by kailash217
                                  Dear Sir,

                                  Your response is very poor. I have written mail on 5th Sep-20, you are updating me on 10th Sep-20.
                                  You have worked for 5 days to escalate the matter only.

                                  Extremely sorry for inconvenience caused - Last 7 months I used to listen same works from your customer care team.
                                  As per your mail communication it is not clear what escalation action you have taken to resolve my matter.

                                  Please update exact what action you have taken for me.

                                  Regards
                                  Kailash Singh
                                  Oct 01, 2020
                                  Updated by kailash217
                                  Dear Sir,

                                  Still there is no communication received from your concern team. I am requesting to refund my money at the earliest. 8 months already over, now enter in 9 months. Can I resend PDF file again as mentioned above. Your local team is not paying my money at all.
                                  please share your contact no. for better/faster communication.
                                  In future I will never recommend to anybody to go with Asian paint company.

                                  Regards
                                  Kailash Singh
                                  [protected](m)
                                  Oct 10, 2020
                                  Updated by kailash217
                                  How my complain has marked as "Resolved".
                                  This is another kind of activity without complaint consent, It has been marked as "Resolved"

                                  This is not acceptable

                                  Regards
                                  Kailash
                                  Verified Support
                                  Oct 11, 2020
                                  Asian Paints Customer Care's response
                                  Hi Kailash, we are checking with our internal team and get back to you with assistance.
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                                    Shybeena
                                    Aug 21, 2020
                                    Resolved
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                                    Resolved

                                    Sir i purchase asian apcolite premium emulsion paint in your dealer rameswer dayal and sons kosikalan mathura up but this material is local totally reject material, i have suffered a lot due to this material
                                    Aug 8, 2021
                                    Complaint marked as Resolved 
                                    Asian Paints customer support has been notified about the posted complaint.
                                    We request you to please share your contact number in a private message. We will contact you to take complete details of your concern and address the same.
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