Asian Paints Complaints & Reviews

Our building called charms heritage c-1 chs done external painting in this year. Warranty number is 10001073
There was no external leakage before the painting, before this year monsoon panting was completed, but during monsoon of this year 11 members complained regarding external leakage, we appraised the contractor laxman jat (Hari om enterprise) many times, he replied that after the monsoon external leakage will be attended, but not attended till this time.
All the leakage spots and now become dried.
Made complaint to the representative of your company mr. Aditya on mobile no.
[protected] many times during the monsoon but not taken any initiative.
After the monsoon also the contractor not attended the fault till this time, again called on above number, on date 20.10.19, new person attended the call and send a technician on date 10.11.19, but till this time fault not rectified, requesting to do the needful.
In your warranty certificate our society name mentioned as charams heritage, called your on line number for correction, also informed your representative for the necessary correction but till this time corrections are not done.

I had availed asian painting painting and indoor water proofing solution last november. Since july this year i have been trying to reach back to service partner and asian paint customer service complaining of the problem re-occurring and there is absolutely no response.
The same thing had happened last november as well when the water proofing solution did not work properly and the analysts from asain paints visited the site and said the service partner had used damp lock in place of damp lock 2k after which damp lock 2k was applied to only one portion of the building to test. The problem exists in all other places and is also re-occurring partially in the place where 2k was applied too;.
Please address this asap.

I completed painting of my entire apartment by Asian Paints registered Dealer just 3 months back. Within a month air bubbles have started coming out in multiple walls which were absolutely fine (no damps) before this painting was done.
I called up Asian Paints registered customer service, 3 weeks backs, to register a complaint, was told that a service technician will call me with priority. Yet to receive any response.
This is the worst possible quality of paints and worst quality service that I have ever received. I need a thorough re-paint service for all affected walls and a compensation for the hassles therein.

Dealer Details: L K Ghosh Construction, Bhatenda, Rajarhat, Kolkata 700135

I have purchased several exterior and interior wall paints of asian make from local dealer of hoshangabad (Mp). Within six months time it has been faded and looking shabby. I feel that it may not be of asian make supplied by the local dealer m/s deepak traders. I request to please providesend your representative for checking and to ensure that the supply received by me is original asian make or something else. Ajay kumar dubey mob.[protected]. Email - [protected]@gmail.com

I took the painting service of my flat through asian paints home care by spending rs. 1, 50, 000/-. They have given 3 years warranty. But within the warranty period, paint is getting faded in one area. Compalint was lodged on 19th october through asian paints toll free no. And complaint no. [protected] was assigned. But even after 15 days, no response from asian paints to rectify the defect which is under warranty.

I have painted my house 6.month ago but now the painting is coming out and small air buble are created inside the painted wall I have complaining the same to the shop where I brought it but neither the shop nor the Asian paint representative in that shop responded it. What shall I do The shop is Behera Paint shop Jagatpur near nimpur club cuttack odisha

This is regarding my flat in pune which i had painted with all the best your rep had to offer and everything was done as per the recommendations of your engineer. Bp no. Under reference is 16717112. For the pas 3-4 months the paint has started chipping and peeling off at many places. I contacted the engineer who came to see but could not help. There after i made several calls during the last 4 months but nobody is attending. Latest complaint no.[protected] dated 14/10/2019. Everytime i call them they say some person will call you in 24 hours and fix an appointment for the visit and do the needful. But nobody calls leave alone 24 hours, they do not call for days. As working people we do not have so much of time to go on calling everyday. Please have this addressed immediately and help.

Have paid RS 35650/- to National Paints under Asian Paints for my flat repainting. It was told that entire painting will be completed within 12 days and started on and from 26.09.2019 but till date the painting has not been completed.
After receiving cheque they started black mailng for more amount on account of stencil and texture by cash though the same was settled during colour consultation.
It is not understood why extra amount was not raised during colour consultation or during advancement of painting work.

To
Asian paints house 6a, shantinagar, santacruz (E)
Mumbai
Mumbai city district
Maharashtra
India - 400 055

Sub: regarding blistering complaints

Dear sir

With reference to the above subject, we would like to take kind attention to the followings.

We have had applied & painted my bunglow with asian paints and products in the period of june 2018. The all allied products had used which purchased from mohmamadali esufali lokhandwala [protected] authorized dealer of asian paints of dahod, gujarat.

We are civil engineers and working as leading consulting engineers & builders since 1982 and having users of asian paints and products.

We have had find and observed the problem in the month of july 2019. We had used the paints in june 2018, while purchasing the dealer had assured us for the guarantee about any problem for the period of 7 years.

He had visited our sites and agree with some problems and ask he will arrange and assured to find out solutions in the matter.

We have had the copy of bill purchased items here with attached. The photo graph of blistering paints herewith enclosed.

We are requesting to see and assist and repaint to the blistering walls and oblige.

Thanking you

Yours truly,

Chandresh bhuta.

Sir, i am an asian paints dealer-& my dealer code is 577996- jeet enterprise. I have ordered for apco uni stnrs. Fast yel 200ml which was delivered to me vide invoice number: wb[protected], invoice date: 17/10/2019
Invoice ref. No: [protected] but the it is observed later that in each container is not sealed and is less than 200ml. The customer first complain to me & i have checked the other container which was not sealed & less the container was almost half empty.
Again, i was tried to contact with the respective sales person in multiple times but he did not pick up the phone. I was also requested him to beautify my shop by sticking asian paints board for attraction of customer in multiple times but it is regret to said that my all request was all in vain.in this situation my humble request to arrange for a better service for my shop for glorify the name of asian paints. Pl. Share ur views at [protected]@gmail.com

The promises made by your asian paint representative while selling the concept is no where closer to the delivery.
1) the work did not start as per committed date.2) it is only a two member team coming and their work time is 10.30 to 5pm with one hour lunch and other multiple breaks. They were supposed to masking before starting the work and they bring small normal tarpal and simple cover one or two places as am eyewash. Just the second day and entire house is messy and dusty. 3) they were supposed to do sanding for entire wall and then apply primer, they have not done sanding uniformally, just for eyewash have done sanding here and there in patches. Complete mess up of expectations and promises made. Just a gimmic done during sales to justify the over rated cost compared to normal painter

After opting for the most cost asian paint done by asian paints team itself in april 2019, within 3 months the paint has started peeling off.
The warranty provided was for 1 year.
Even after doing 'n' number of follow-ups no response from asian paints team. You guys have arrogance of closing complaint tickets without even attending them.

I had availed the service of house painting from asian paints. They were supposed to take the payments in the following order 30%+30%+30% and remaining 10% after the completion of work. I was also promised that the work will be completed within 15-20 days. But since the time they have taken the payment of 60%, they did not came to my house for remaining work. The executive who was here as a representative of asian paints is not even picking the calls his name was lalit mobile no +[protected] and i am not getting any relevant response from asian paints customer care also. Their service is very poor and they are even behaving like thugs. Hope every one read this remark and beware from availing their services.

Hi, good day
We have used asian paint ultima to paint our home last time, but now its fully covered with fungus and algae just within 8 months, we have already covered 3 or 4 cotes of paints inside cupboard but now we are not able to put clothes inside that because of the fungus, mainly in roofs its fully covered with black fungus and also inside of the walls, also the paints outside before 8 years we have used other paints and that didn't have this problem and this time our painter suggests this asian paint ultima also by seeing the advertisement we have suggested to paint this but now not feeling good with this kind of fungus also we are paying huge wages to painters,
Please suggest some way how we can overcome this.

Recently i planned to apply fizz texture for my room.
I went to the store they showed me some samples and i also verified it from the
Sample book.
But today when they applied it to my room it was very different and it is looking ugly.

I just wasted all of my money on that # design. They don't even provide a tool for this design. The workers were using the cap of the royale play box.

I have recently observed that ants are eating walls colours of my home. Those colours l purchased from sri krishna markentiles, bolpur, birbhum, west bengal. He advised to inform you.
Please take immediate action to stop this nuisance and arrange for restoration as per your goodwill. All those costly colours are deep and now looking very augly on walls now.
Thanks....

Not sure where to start right from false promises made by the sales team with a hefty cost to paint the house to unprofessional rude painting team we have had a nightmare with asian paints chennai team.

The only time they responded promptly was to receive the payment. It's been more than 2 weeks and our house a 3bhk is in total chaos with none of the rooms completed and we trying to reach a responsible person at asian paints...

Hi,

We recently got our new house painted with royale paints and infact 4 coats on each wall. However, within 4 months it started showing black patches on the wall. We called the labors and they confirmed that the paint was defective. It cost us so much money and the shopkeeper is refusing to give us new paint. Can someone from you office help or look into this issue?

This is pure fraud and cheating. We have put a lot of your savings and you are tricking us and stealing our money. You sell your products with 5 years of warranty and this has happened within 4 months.

Asian paints after through inspection and promise provided water proofing solution with 5 years warranty. But the problem of seepage has started again and despite the work being covered under warranty for which i have the warranty card, asian paints is now denying any rectification citing that the issue cannot be serviced and warranty cannot be honored.
This is plain cheating and fraud to fool the customers to get the money out with...

Very disappointed with asian paints,
I choose tractor emulsion paint, total cost they give me around 23500 where on official website of asianpaints showing price 6000 labor charges not included am adding 5000k for labor and everything for 2 days work so from my opinion it has to cost me around 11000 so why they charge 12500 extra,
Just for brand.
And after paying this much cost work is totally useless i waste my money seriously,
I will not suggest asian paints to anyone.
Nd please give my extra money back.