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Asian Paints Complaints & Reviews

3.9
Last updated Mar 31, 2024
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Asian Paints Phone Numbers

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+91 22 3981 8000
313
165
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+91 22 3981 8888

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Asian Paints Head Office Address

Asian Paints House 6A, Shantinagar, Santacruz (E)
Mumbai
Mumbai City District
Maharashtra
India
400 055

Asian Paints reviews & complaints page 37

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A
aksicc
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong colour and no supervision

Address:New Delhi, Delhi, 110049

Asian paints collects all money in advance and do not match colour to the selected shade and for further matching require more money.Supervisors and managers do not even answer calls and behave rudely and unprofessionally not interested to solve problems but only interested in collecting money. Wish we had never gone to them in the first place.It is much better to get paint work done by normal contractors instead of such companies who are...
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Geshu Ahuja
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Texture paint base coat 8026 and top coat 8087 m

Address:Ghaziabad, Uttar Pradesh, 201010

I have purchase paint from vaishali paint, sector 5 vaishali, ghaziabad-201010. They were refused to provide me the bill. My painter used the paint but found result not up to the satisfaction, we used 2nd time but failed to get good result. My painter gave his view that quality of paint is not good. I request to depute your team to check whether the quality of paint is not good or it is a fault of our painter....
+1 photos
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R
raviranjan_05
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not attending the request of visit of salesperson

Address:110085

Hi,

I have called the Asian paints customer care for taking estimate & execution for painting 2500 sq. ft. They have given appointment Date and person name who will visit my place but no body visited the site.

This is truly disappointing to see the response I am getting from Asian paints. I need someone to take the ownership and move forward my request Which is pending from last 2 month with no response & multiple...
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D
Dhavalparekh
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I was cheated before. Entering into the contract

Address:Mumbai City, Maharashtra, 400075
Website:www.asianpaints.com

Hi this is dhaval parekh. I have opted for the asian paints ezy colour home solution at place (ghatkopar)(east) before giving the contract to asian paints i was not informed about the sliding warranty. The sales person visited my place for atleast 4 times after giving him the cheque and getting the work started, after 6 days the supervisor comes and tells me about the sliding warranty and at that time i came to knew that i have been cheated....
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F
Fasi8143
from Nalgonda, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Please claify the prices royale nd Ultima

Address:Nalgonda, Andhra Pradesh, 508213
Website:Asain paints

Helo sir,
u r showiņg the price in internet its royale cost of rupees 440 but the dealer saling Rs.950 per liter whts the actual price please clarify i had invested upto 1 lakh for paints and i hv to know actual price. i am waiting for your reply. whats the price of royale play our dealer sales Rs. 1187 per liter, is your online price rite or Dealer amount rite
My phone number [protected]...
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V
Vmuthiah
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ezycolour Home Solutions Complaint No: - 505171042

Address:600125
Website:www.asianpaints.com

Dear Sir/Madam,
We have paid 85% of the amount Rs.85, 212 towards our building exterior painting service to Asian Paints Ezycolour Home Solutions on 31st May 2016. Please find the attached payment receipt for the same. They were supposed to complete the painting work on[protected], but after repeated complaints to their customer care team and local painting team so far the work is not completed in neat manner. Please refer the below...
+2 photos
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UttamSarkarKolkata
from Buxar, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor / defective service

Address:700039
Website:Asianpaints.com

On seeing the advertisement, I called the company for repairing of damp wall and roof. One Sri Raju Biswas from Color Concept came to be and introduced himself as representative of Asian Paints. He brought another person named Subhankar Dhar for doing the repairing work first and then painting of the room. Advance payment was made to both Subhankar Dhar for reapiring work and Raju Biswas for painting of the room.
Three months have...
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F
Firasath
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Change in colour shade as selected from shade card

Address:Bidar, Karnataka, 585401
Website:www.asianpaints.com

I have chosen asian paint's apex ultima for my external walls as always, but this time its really depressing that the shade-x149 (Polish blue) which i've selected was suppose to be very bright and light shade. Paint on mixing and on applying, giving the proper shade but the moment it starts drying, the appearance is drastically changing to dark, dull like (Dark forest green-blackish). Hence, my whole building got a dull appearance and my...
+1 photos
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R
Rajepan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Services beyond compare - asian paints at its lowest - complaint escalation (505150620 dated 29/01/2016)

Address:Mumbai City, Maharashtra
Website:asianpaints.com

I engaged the company for painting service. They did a horrible job, after much follow-up the company accepted failure at their end and assured of re-painting the complete area again. Several visits by the team thereafter resulting in identification of one issue or the other that were supposed to be identified and addressed before-hand in accordance with the proposal offered by asian paints home services terms (Appears on their website as...
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Address:Kolkata, West Bengal, 700001
Website:www.asianpaints.com

Respected Sir
This is to bring to your kind attention that the painting work done by your authorized officer on behalf of your company is not at all satisfactory, which I vehemently oppose the same in this context.
And whereas I would like to make my humble submission to the aforesaid authority inter-alia to this matter that prima-facie it exhibits that painting drops are flowing from top to bottom which are quite visible...
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Address:Ahmedabad, Gujarat, 380015
Website:www.asianpaints.com/, infoline.com/udbhav-marketing-solutions

We entered an agreement with contractor udbhav marketing solutions [asian paints home solutions], ahmedabad (Gujarat, india) 28/02/2015.

The contractor for painting was changed to rahul verma on 06/04/2015. The work carried out by rahul verma was unsatisfactory. I went out of country on 21/04/2015, and the work was not completed when i checked it one day earlier. Due to medical reasons, i was out of country for 13 months....
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A
anirudhanju
from Robertsonpet, Karnataka
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Not attending the request of visit of salesperson

Address:Bangalore, Karnataka, 560064
Website:www.asianpaints.com

Sir,

I have called the asian paints customer care for taking estimate for painting
5000 sq ft. They have given reference no 13344441. They informed me that sales person will come between 2 to 4 pm on 18/07/2016. But no body visited the site.

Thanks & regards

V vijaya kumar

[protected]/[protected]...
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Kaustav Kabasi
from Pune, Maharashtra
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Extremely dissatisfied due to huge delay of work

Address:700156

For painting and wallpaper work in our apartment we have given contract to asian paints ezycolor on the month of march 2016 - where we have done full payment at that time. major issues that we are facing:

1. wallpaper has not yet been delivered - we were told it takes 15 days - now it is already fourth month!!

2. painting work has been done but we still see old marks in the wall visible in few areas.
br...
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S
souhil1977
from Ahmedabad, Gujarat
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Poor execution of painting work

Address:Ahmedabad, Gujarat, 380058

Asian paints home solutions is nothing but fleecing and cheating their customers. I had availed their services in 2016 in Ahmedabad. They will give you false promises about their quality of work and services but when I actually started the painting work at my residence, I came to know that they are only after Money. Every 2nd or 3rd Day they demand a cheque payment otherwise they just stop working halfway. It is nothing but blackmailing customers...
+2 photos
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V
Vineethjoseph
from Mumbai, Maharashtra
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Asian paints royal

Address:688006

Last five years i gust using only one company brand only asian paints unfortunately this year i got bad experience from you i just talk with your agent he said it's one of best paint in asian paints so i just trust him and ur company so i just purchased 60 ltr royal white in january month when painting will be finished iam very happy then after 4 month i just try to wash the wall unfortunately color was changed still dirty is there so iam...
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D
Duru@60
from Mumbai, Maharashtra
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Inefficient and ignorant people to attend at call centre

Address:Mumbai Suburban, Maharashtra, 400 055
Website:www.asianpaints.com

Just now i dialled 6218 1000 and was suggested to dial 30303747 to sort my query. Its absolutely disgusting and annoying the person who picked to answer this call at around 2.10 pm -July 1st, 2016, is hopelessly ignorant to even give a basic info. My query is: Can i go ahead with painting in monsoon with Royale Emulsion, interior painting, or to hold because of excess moisture in atmosphere with non-stop raining in Mumbai. Your colour tins...
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Deodatt Jadhav
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor quality and service by asian paints

Address:Mumbai City, Maharashtra, 400706

Myself deodatt jadhav, we have given pathetic service for the painting & toilet work given to asian paints authorised dealer surya enterprises. The sales executive vaibhav korde misguided us saying first you should fix toilet leakage then only your wall leakage problem will vanish.
Considering his advice we have given both toilet and painting work, then he introduced a contractor from surya enterprises hanuman kelel. The work was started...
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A
arun.vermani
from Basi, Punjab
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Very poor service of panchkula industrial area outlet

Address:140603

Dear sir

We are very old customer of your company. we are very disappointed and surprise that the after sale service of your panchkula (haryana) outlet is not bothering the customer calls/requests.Sir, for the last 3 months no one of your above office is serious to rectify our problem. As and when we called only false commitments are being given. We hereby request yourself to pl look our request and rectify our problem immediately....
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B
Bhatt Akash
from Manali, Himachal Pradesh
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Poor work quality and pending work.

Address:380008
Website:www.asianpaints.com

Sir we painted our house by giving contract to Asian paints home solution and within one year the paint has been deteriorated. So we called up Asian paints for rework so they came and completed the rework but at that time due to family function we requested them to complete wall fashion work later on. So in turn they provided me a letter in which they mentioned that we will do wall fashion as per convince of the client. So we told in future...
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manoj@2000
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Paint not done properly and poor response to customer complaints

Address:Gurgaon, Haryana, 122001
Website:Asian Paints

Reminder 8

— original message —
From: manoj bhargava
Sent: thursday, june 2, 2016 9:56 am
To: 'feedback cmnid'
Cc: 'astha gupta'; 'pritee todankar'; 'customercare cmnid'
Subject: re: [external mail] ezycolour home solutions complaint mr. Manoj bhargava[protected]

Reminder 7

— original message —
From: manoj bhargava
Sent: monday, may 16,...
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