Asian Paints Complaints & Reviews

As a consulting architect, i think i would be the most suprised person on this planet.The asian paints home solutions appears to be a fraud and the response is hopeless.It is a disgrace that the team leader behaves with out manners and dosent know how to present himself to a customer leave alone the sub staff working under him.I have been constantly following the complaint through the toll free number but there seems to be no response.
They have behaved in such a way that i have lost hope on this product and have decided not to recommend this product to any of my future projects.

Gaurav, Rakesh and Ali.They are the totally responsible for the decision i have taken
only if someone could get me the number of someone responsible to take up this issue seriously.

Regards,
Naren

SIR,



The Current Promotion Offered by ASIAN PAINTS On Televison, Print and Internet media is nothing but a Farce that I have experienced So far.


They are Advertising to get One Wall Painted to surprise your Spouse. There is a bait that a Popular Actor would visit your House.

After sending an sms, I received a Call stating that One Wall would be painted for me for free as part of the Promotion.



Further more today I received a call from the Asian Paints Rep Rajesh Desai (from the Office at Andheri East) stating that Charges would be Rs. 5000 to paint a Wall. This transpires to be a cost of Rs. 50 - 65 per Sq Feet for a wall of 80 to 100 sq feet.



This is nothing but Misleading the Customers to call in and get charged for Painting services, wherein the regular market rate is anywhere from rs. 15 - 35 psf.



I wish to report the Matter to the authorities for misleading the Public at Large



Regards



Tarun

As per T.V commercial Ad . I bought 40 Liters of Apex Ultima . They always say "BAHARI DEEVAROKO DHUL TIKNE NA DE" for 7 years . O n the basis of this I spent 50000 INR for painting Durability of Apex Paint is only 1.5 year . This is fraud commitment from leading paint company .i.e Asian Paints.

I want the penalty from the company . Please send cheque to my residential address

Anshul Gupta
Tel no [protected]

I have bought 20 Liter Professional Wall Primer having Bad Finish on the wall because of this Upper coat of Royale Luxury Emulsion got poor finish .

I spent around 45000 Rs for paint , Which was not upto the mark of 1000 Rs.

I bought watching television commercials of this Company. It said "HAR GHAR KUCH KEHTA HAI "actually it was wrong they should say "HAR GHAR KA PAINT KA COMPLAINT ASIAN PAINT HAI"

My advice to Every Mumbaikar Please donot go through only T.V Ads .Buy Genuine Products from other companies.Like Nerolac , Nippon, Jotun, Lewis Berger, ICI etc.

The above companies are actual paint manufacturer . They itself manufacture new product. But asian paints copy their Formulations.

So please........ .please.......please ........Think on this and Donot buy Fraud company's paint.

From,
Bahrain
Employee of Hempel Paints

I was promised that photographs for your foresight will be sent to you within two weeks. Even waiting for a month i did not receive photographs. On enquiry i was told that the photographs have been delivered at wong address in Jullunder. I told them to e-mail me soft copy, which they quickly agreed. I am still waiting for their e-mail, even on repeated reminders they have ignored the request. I expect some efficiency from reputed company.

Dr Vidya Rattan
871, Sector 8
Panchkula

I had engaged APHS in the month of Feb 2010 to do the complete 'Wood Finish' of doors, windows, and gates and painting of window grills of my whole house. The ‘Wood Finish’ is application of PU for the wood surfaces. During the work itself the applicator had taken too many short cuts for the work and even defined of 2 coats as one upward stroke and one downward stroke of the paint/spray!

I had repeatedly escalated it to the APHS supervisor and Mr. Raghavendra Kamat, the head of Radiant Enterprises, which had provided me the contract. I had also sent several emails of the non-conformance of their processes by the applicator and had enclosed photos of the shoddy work done by them. The applicator had done such a poor quality job that the doors and windows do not look newly done up at all. The head of Radiant Enterprises finally accepted the fact that APHS had never undertaken the ‘Wood Finish’ job of this magnitude. He had orally agreed to extend the warranty to 2 years but did not give anything written.

When the project was about to end, we observed several deficiencies in their work including peeling of the PU, bubbles, roughages, etc. APHS agreed to do the necessary repairs in late April and later we mutually agreed to shift it to third week of May. However, after several reminders, emails, and phone calls, they finally got the repair work done in September.

Once again, the poor quality of work and supervision has surfaced. Now there is white powder that comes off the surface of the gates and the main door. APHS tried to rectify the problem unsuccessfully.

The original melamine coat that i had applied 6 years back had withstood the vagaries of weather much better than the PU (which is supposed to be a superior product) coating done by APHS.

APHS did not take any timely action of having a knowledgeable supervisor to oversee the work. Consequently I have suffered a lot in terms of time, money, and my energy in following up with them. Their 2 year warranty term would be over by the time they finish the first job itself properly.

I would certainly not recommend APHS in Bangalore for any ‘Wood Finish’ job at all.

i had done painting in my house last month however due to colour infection & bed quality of asian paints colour all my family memebr total 4 person admitted to hospital & all are severe alergic broncatist i had sepnt Rs.70000/- for the same & i spoke with asian paints Mr.Praful Joshi officer customer services who is also agree & they taken all reports colour semple & today they give me report that mistake is in not colour it is in terpentile so u can claim to dealer my question is only who is reponsible in my case dealer who sell asian paint goods or company i just want my hospital exp reimbusement due to said i m not abel to work for one months & my father mother & wife all r seveer effected at present they r not cure so pls look into the matter & oblige

Hello sir,

We are holding the shares of the asian paints but have lost the
share certificates and folio number. The only thing I have is customer code[protected]

Please tell me what are the steps that I should take to obtain duplicate share certificates
and the latest status of shares?
Regards,

Kaplana N

After 8 years of staying in my house, I had got the house painted by Asian Paints home solutions(AHPS). They employed Shree Services based out of Erandwane, Pune for this purpose. I spent about 60K for the entire job.
After a few days, I started noticing cracks in multiple places. More and more started coming up. I called up the folks who did the work. No one would respond to my complaint. I raised a complaint on their website too. Finally, I managed to get hold of their so called after-service person. He gave me a lame explanation about the problem related to the structure of my house construction. Inspite of telling them that my house is 8 years old and cracks should not be appearing at this point, and also showing them a neighbour's house that they had painted, he would not agree that there is a problem.
When someone from APHS called me up for a survey of the job done, I again requested them to register a complaint. Another technical person came and gave me the same explanation.

I have shown the problem to many others who mentioned that the problem is related to improper use of laambi or incorrect mixing of water.
I am struggling to get this problem corrrected by APHS.

Recently my house was painted with Asian paints products. I have purchase all the paints thru one of your authorized seller.


I have been cheated with his business culprit practice. The details are as under.



I have purchased 8 liter of Young wine (apex paints) from your authorized seller.

He has done a mistake while mixing the color and he not informed me what he has done mistake and delivered the paint. He was given different color which was not selected by me. Internally he has been negotiated with painter which was noticed me only after following incident.



After next day I had purchased another 2 liter of young wine, it was mixed correctly and delivered. After painting this two liter I have come to know this party (your authorized seller) has been cheated me in terms of color delievery.



As per my bill he has to deliver 8 liter paint (young wine). He delivered his choice and internally managed the painter.



He has been cheated me in terms of colour delivery without brining to my knowledge.



I have purchase more than Rs. 35000/- Asian paints for my house painting. I have bill document (purchased bills) from the party for the purchase of young wine.



I request you provide me, what sort of action you are going to take on this party and what way you may compensate to us. Based on your action plan, I will take this issue to customer court.



The document and party details will be provided after your clear cut action plan.



We always prefer the Asian paints for our house, by your seller cheating issues had been lost our faith in your customer support and controlling your business chains.



Regards



Megharaj K

Mobile:[protected]

14 Th cross, 2nd Main

Anjenya Badavane

Davangere – 577 004 (Karnataka)

I have lost my PAN card on 14th February-2010.
My PAN No. is : AGUPS0113J.

My address : 4, ' Ramnagar Society, Ankleshwar -393001, District : Bharuch.

You are requested to issue me the new PAN Card and kindly send me at my above mentioned address.
Request to reply.

Regards,

Sanjeev

I choosed asian paints for my home in December 2009, after doing analsis in market, that was a biggest mistake I did, Paint started getting off the walls only afer two days, Some walls have moisture in them for that wall if it get down than its ok,but it is getting down from normal wall also. This asian paints company is cheeting with consumers, their rates are high but quality is same as local brands. So better to go for local brands rather then spending huge amount on asian paints...they are crap.

Pension Amount Not Transferred
Pension Account No. UP[protected]
Submission Date (from my company near about): 2-3 month before

Dear sir/madam,

I had submitted my pension form near about 2-3month before but I it's not cleared upto now. My company(Asian Paints Ltd) says that your Pension form send to the the Noida PF office.
My account no is [protected],SBI University of Delhi, Delhi-110007.

I am not able to do any thing please help me in this regards.

waiting for favourable reply.

With regards
--
VINOD KUMAR
C/O Dr. S. UMA
ASSOCIATE PROFESSOR
RESEARCH SCHOLAR
DEPARTMENT OF CHEMISTRY
UNIVERSITY OF DELHI
DELHI-110007.
[protected]

I need a new dealership form of Asian Paints colourworld...

Dear sir/madam

Pension Claim Pending for morethan 1Years
I had submitted claims to my previous company M/s ASIAN PAINTS PVT LTD on april 2008 . I am trying to contact PF office Bandra and no one is responding to telephone calls. Probably my claim is the oldest pending in the history EPFO India. I need justice now. Whom to contact and I want to register a case with Consumer Forum. I want to get compesation for the mental and physical tension, harrasment by the staff of bandra office.
I had even written mails to the mail ids mentioned in the website. all mails bounced and i tried contacting the ministry of labor, they told me politely to contact the Bandra Office.


thanking you

krishnan

We applied asian paints premiun interior emulsion after making three coats of wall putty and two coats of emulsion when we made the final coat sand particles appeared on the wall. we applied this paint on three rooms and ame problem was their in each and every room. This was due to poor quality of the colour.

I bought Asian Paints from their dealer at INDIAN HARDWARES PAINTS, PUTHANALKKAL, PALAKKAD ROAD, CHERPULASSERY.. The colour of "ASIAN PAINTS APEX WEATHER PROOF EXTERIOR" we selected by looking at the catalogeue was not satisfactory. the colour selected was "NUT BROWN". When we got the colour mixed by the dealer it was not nut brown at all. It was quite a different shade & it doesnot match with other colours we selected and bought. When we contacted the dealer he said that they are not able to reproduce the same colour shown in the catalogeue. this has created a lot of mental agony and financial loss for just bealiving the catalogeue and authorised dealer of an esteemed company like ASIAN PAINTS.
Please look in to the matter & do the needful. Awaiting your early response.

Sathish kumar.O.K
Kavil House,
mangode(p.o)
palakkad(dist)
kerala
pin: 679503
phone: [protected]

Dear sir,
I have painted my home by using apex paints on 6 months before.I have purchased paint from calicut region bcoz i m residing in calicut region.I purchased Apex itself is bcoz i think it is a good quality paint.But within that 6 months ur apex paint faded and it makes my home looking untidy.i regularly contacted some executives amongs u and ther is no any response from ur part.I didn't except this from ur paint and from ur part. so u should take a needful and contact me immediately and solve my problem.

During May 2008, I bought Asian Paints from their dealer at Madurai Israel Paints. The quality of Royale Emulsion "Silver Blush" and "Sandstone" Matt finish paint were not up to the mark. I made a complaint to them and their Customer Copliance Executive came and inspected the painting. He then consulted their office and offered me with a Complementary Painting of around 100 sq ft space. (The defective painting covered more than 300 sq ft.) I wanted them to refund the amount for the defective material (4 Litres of Silver Blush). They say that there is no policy to refund money. I also heard from the Painter that their "Silver Blush" is a failure.

Now I am at a loss of around 3, 500/- I need to buy some other brand and re-paint the area. Can you come to my rescue and arrange to get refund of this amount along with the labour charges for the painter.

Vasudevan
Plot No. 9, TVS Lakshmi Nagar
Madurai 625003

In March-April 2008 we painted our house by Asian paints home solution.They gave 1 year Warranty.
But within 6 month some black spots in many ceilings appeared and some crack in color also observed.
I launched complaint in Asian paints website for almost 4 times. After 3 complaints they(Sales person and contractor who did the work) visited my place and told these are caused due to Damp(Water leakage) but we are not convinced by their arguement so launched complaint after 1 month of their visit (in this period they never contacted me) again then they called me up and told they will arrange a Moisture test at my house.
I agreed with them and told if it is proved that it is due to damp then there will be no issue otherwise they should paint again the defected parts at their cost, but before that they should atleast convince us with proof.But after that another 1 month gone no action taken now they are not replying to my mails also.
Please give the way out.

Supradipta Chatterjee
Bally
Howrah
711201