Asian Paints Complaints & Reviews

There was an error in redeeming this money right now. This error always show me and i am unable toh withdraw my amount.my mobile number is [protected]

We purchased asian paints in Dec 2022 and right after painting the walls seems to have white spots all over.
This was notified to asian paints executive Saurabh [protected] and he mentioned we get refund/resolved asap. Today it's 8th March and he doesn't answer calls and asian paints customer complaint (number [protected]) helpline is also of no use.

Can someone act on this?

Chilakaraju Srinu [protected] master stock kyc problem...

I had done painting work in August 2022 but within 6 months paint has developed cracks on the walls. Had shown it to the supervisor appointed at the time of service. He and the engineer came from Ascian paints agreed that the cracks are developed because of paint and workers poor quality service.

I have contacted asian paint in 2020 June and done damp proo[censored]ltra 10 years warranty. In 2 months rain start and water coming from ceiling. I send video to agent immediately. He told me to wait till monsoon complete.

Till Septemeber 2020 to today 21.02.2023 I have called and emails many time but none one resolved the issue. They have inspected my home many times and said once material available we will do. Now more than 8 months Asian paint like company dont have material in stock.

My BP number is 453158 Gandepalli Lovaraju last year in the month of March my State Bank of India account was closed so you need to dbt the existing account key .[protected]@gmail. com

Sir please complete my Kyc BP Number not present

Hi Sir/Mam,

I have ordered for the royal paint of your asian company and material is of very poor quality and have coverage of only 1 room in 1 20 litre bucket. As per painter, paint is mixed with tracker emulsion and even after 4 coat in single room, primer marks on wall is still visible.

Remaining paint is with the shopkeeper and shopkeeper is saying that asian technical person will visit the site, but no one did in last 1 month.

Request to please resolve my issue since the painters are also declining to coming to site since work stopped due to paint.

Dear sir/mam
My name is Kailash Waghmare.
My Asian paints masterstroke BP number is 4353264 is inactive show last 14 days . Help me
Mo. [protected]

Master strokes not Paytm account number [protected] not aad

Dear sir, my name is TANNEERU DURGA ESHWAR, I reedemed 7000 points in master stroke on 4/2/2023, i didn't receive my money, second time I reedem 5000 points on 10/2/2023, that aslo not received to me Total 12000 points I redeem Please requesting you to slove my promblem .
My BP NO :[protected]
MOBILE NUMBER :[protected]
AREA : KANDUKUR
PINCODE:523105

Asian wall putty not display that manufacturing date expert barcode number, I asked dealers Asian wall putty manufacturing date expred at 8 year, don't worry you not give my bill please take action sir I bring the 20 bag Patti

Dear sir/mam
My name is Kailash Waghmare.
My Asian paints masterstroke BP number is 4353264 is inactive show last 4 days . Help me

I have gone with Asian Paints for painting service in my New Flat Modern Spaces Soul Tree, The painting started on 23rd...The Painting was not completed till 31st as was discussed with Mr. Siddappa.
Please note and i hope this mail can convey you all the same pain that i am going through and the harassment that i have been facing till time in relation to my experience, time that i have to spend, expenses that i have to bear and in Top of all the my dream of seeing my 1st Home with beauty.
I didn't went through a local vendor though there was crunch in Budget as everyone said painting is something that is what make the looks of any home more beautiful and its your 1st home so go with asian paints they handle things professionally. Please note the things that i have got till now from Asian Paints Professionally - And i am ready to debate and have face to face conversation if i am putting any false allegation on anyone.1. My handover date was fixed at 31st, till now painting is not completed, and after all the discussion as i did my Griha Pravesh on 3rd i left all hope and told Mr Siddappa to carry on work as per wish and provide me resolution on the same, here i hope you feel the hope lost.2.Distance of my present address and new flat is 36 KM, and to avoid daily issues i thought of going with Asian Paints, had to pay extra Godown Rent as my furniture was kept in hold in Bangalore Godown which was transferred from North East could not be transferred on time to flat, I had to pay my Deep Cleaning fee as waste because Asian Paints did not completed the project on time and daily i was given one after one wrong information.3.Please note this - I chose Asian Paints because of Professionalism, but what i got in return is a) I took Quote for 2 putty so that i get good texture and smooth surface and good paint, but walls still are rough as earlier and with spots. Open for inspection with anyone other than who is handling my project till now.b) Wherever the walls have been highlighted there are colour drops visible to my naked eye in all the walls of the common wall colours, that has been accepted and verified by Siddapa.(Some Reference images attached)c) There is patch patch paint which is different form the whole wall color, which shows the pain was not done correctly, Visited and accepted by Siddapa.(Some Reference images attached)d)There are roller drops clearly visible in walls with bubbles if I am able to explain correctly, which is also shown and accepted by Siddapa.(Some Reference images attached)c)Texture paint was done where both Top and bottom was left as it is with base paint, shown and accepted by Siddapa.(Some Reference images attached)d)In all common walls and all of the walls there is patches visible as we switch on the lights, accepted and verified by siddapa.(Some Reference images attached)4.My interior wood work was not covered, which was reminded every time i visited site - If any one from your Team can deny i am ready, but was not covered, and this had cleaning issue. Which after a lot of fighting had been corrected on 2nd.5. Also please note a very important point here - I have asked for a Royal Finish Paint so that i get a glossy look and i also mentioned it many time on finalising the quotation and it was agreed also, But i was given the quote for Mat finish on same rate as i was getting from another vendor of same Asian Paints of Rs 35 Sq ft for Royale, as on the good faith i didnot saw the quotation properly and missed to read it properly and the quotation of mat which was accepted by me, I accept this is my mistake and i will not be able to say anything to Asian Paints now but i feel cheated where a customer good faith was taken for advantage, and this has taught me a lesson of life.(Attaching two quotation taken for reference just to show why will i go with mat if i have clear picture in mind, and also wold like to say a point that i didnot got proper response from 1st person so went again to app to try any other option and this rate was good so in happy mood i didnot see the Quote properly(i accept ).6. Now till date i don't have clear picture what will be happening with my whole flat painting and the money till now i have paid, with all the adjustment and heavy heart that i evry time look at mat paint i at least fell if i 1st home can be made ok.7. Today I was in an exam and my phone was switched off, but then I got a message saying that we are not able to connect with you so the complaint is closed. This is what the service is where no resolution as end result only for records the complaint has to be closed quickly.
I have tried to attach as many pictures as possible within the specified limits. Will be sending pictures in trail mail continuing on the same subject.
I hope the mail finds the correct person and any one responsible will revert with a conclusion.

Sir, in master stroke app points reedem asking password, I forgot password, I entered forgot password and change it but no use, it's shows exception occurred while parsing json request

I have been in touch with your call centre and executives in getting my grievance resolved.
1. 21/11/22 The customer care attended and got your personnel to visit my house on the problem of Algae on the roof.
2. 22/11/22 visited the house and took samples from roof. Got confirmation that it was indeed the poor quality of paint.
3. 30/11/22 Got SMS on compensation of 20L and 10L paint along with compensation of ₹4, 500 labor charges.
4. 23~30/11/2022 misplaced mobile
5. 01/12/22 sms send to VM-ASIANP declining your proposal of compensation
6. 1/12/22 Bibin Babu[protected], return call received at 10:30am saying that I should call Asian Paints and re-open ticket
7. 2/12/22 spoke with your customer care at 1324hrs IST for 23mins and 52secs. Could not talk to[protected] at 1621hrs and[protected] at 1844 hrs.
8. 3/12/22 spoke with[protected] at 1257hrs for 5mins 31 secs, telling me Mr Bibin Babu is travelling and will speak with me on 4/12/2022.
9. 10/12/22 spoke with customer care at 1513hrs for 8mins and 18 secs, again the same false promise of a call from Bibin Babu. Tried calling him at 1540hrs to no avail.
10. Thereafter the communication shut down from your side.
11. 26/12/22 spoke to customer care for 6sec, but network failed.
12. 28/12/22 spoke to customer care 1159hrs for 10mins 28secs, again false promises
13. 30/12/22 spoke to customer care 1501hrs for 5mins 19secs, got a call from[protected] for 1min but again false promise
14. 4/01/23 called Bibin Babu at[protected] at 1830hrs and 1831hrs but no response
15. 5/01/23 called Bibin Babu at[protected] at 1116hrs but no response
16. 5/01/23 called customer care, this time I was adamant I speak to the Supervisor, took me 3 (three) calls at 1117hrs (8mins 44secs) 1126hrs (0 sec) 1127hrs (3mins 51secs), finally got call from Supervisor Ms Farin[protected]. She conferenced Bibin Babu, whose lies were caught. He failed miserably as he was unable to respond to Ms Farin question of not responding to the customer i.e me. She further stated that a higher-up will call me before the end of day. Well I am still waiting for the call.
17. Email sent to [protected]@asianpaints.com on 23/01/23, no resolution

My is Durga eshwar From kandukur Andhra Pradesh, sir master stroke app redeem loyalty points asking password, Forgot password, i try to change it but no use can you please help me sir

Sir, in master stroke app redeem loyalty points asking password, I forgot password, so I entered forgot password and trying to change password it shows exception occurred while parsing json request, kindly requesting you to help me.

My name: TANNEERU DURGA ESHWAR
My bp no:[protected]
Mobile no:[protected]
Dealer name: Mahesh traders
Pincode:523105.

Dear Team,

I recently purchased few product of your asian paint (exterior). Later when I checked, in the bill all prices are given more than MRP value.

Attached the bill with this. MRP value as checked hand-written by me in the bill.

Drawing your attention to resolve this issue at the earliest.

Dealer Details:
Pankaj Hardware
Nazirpur, Nadia
West Bengal - 741165br...

Please solve my problem that is thre was a problem with masterstroke application in mobile in redeeming the money...