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Asian Paints Complaints & Reviews

3.9
Updated: Nov 20, 2025
Complaints 885
Resolved
625
Unresolved
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Asian Paints reviews & complaints page 8

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K
kvsoni
from Ahmedabad, Gujarat
Oct 2, 2022
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Address: B /501 ,parishram tower , ankur cross road ,naranpura, ahmedabad,gujarat ,india -380013

First we approach asian paint to paint our home and employe of yours came and measure our home and gave us a estimate but after doing paint in three rooms your employee telling us that he wants to take measurements again third time and then he is asking us 34000 which is more than estimate and this inappropriate that you are asking more money after our estimate is fixed and now is situation is that in our home everything is scattered around in our home they are telling us that he will ask his superior but there in no response in 4 days .please look into this problem
Asian Paints customer support has been notified about the posted complaint.
Hi Kvsoni, we are sorry to hear about your experience. Request you to please share your contact number in a private message. We will contact you to take complete details of your concern and address the same.
Hi Kvsoni, hope you are doing fine. We haven't received your number yet. Kindly share your phone number through a private message and we will investigate the issues faced by you.
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    N
    namrata_24
    from Pune, Maharashtra
    Sep 29, 2022
    Dec 27, 2022
    This thread was updated on Dec 27, 2022
    Resolved
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    Resolved

    Address: Bhosari, Pune

    Hi Team,

    i Have painted my house last year in this period only after 2months the walls got mousiter i had raised complaint on call as well on email. the persona who had visited our house from qutation and to check the walls that time it self we had told him our walls are getting mousiter due weather(flat is in groudfloor) he said will some oil paint before starting painting to full house and give 5years warrenty for painting.while painting itself we come know he is not doing any properly work so we kept his 10k pending with us our flat qutation was 74, 000 but after 2months when i raised issue the main dealer -Shreeram paints & hardware(Akash Rathod) and the qutation who give us is Satish Pokharkar and his brother sachin Pokharkar all are fake people they dont do what they comet. visited our house he checked everything and his response was very rude he said they will not do repair or re-paint because i kept his 10k on hold.i received response from asin paint respresentive they will look at the issue.
    one of the excutive is handling this issue since last month Mr Rushikesh he sent again the dealer to our house again procuder repeated no action from there end i am chaseing him dayily on whatsapp he will not responsed even on calls after 2 or 3 calls then he will pick just say we are working on it i will get back to you till tomr evening. no improvement since last year so i request you please refund our money no use og chaseing you ppl on regular basis .thanks
    Nov 5, 2022
    Complaint marked as Resolved 
    Asian Paints customer support has been notified about the posted complaint.
    Verified Support
    Oct 04, 2022
    Asian Paints Customer Care's response
    Hi Namrata, we are sorry to hear about your experience. Request you to please share your contact number in a private message. We will contact you to take complete details of your concern and address the same.
    Dec 27, 2022
    Updated by namrata_24
    [protected]
    [protected]
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      S
      sayed khaja
      from Gadwal, Andhra Pradesh
      Sep 28, 2022
      Feb 16, 2023
      This thread was updated on Feb 16, 2023
      Resolved
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      Resolved

      Address: GADWAL 509125

      My master inactive .. 1 week se problum hai BP NAMBUR 4351328..KHAHA
      Nov 5, 2022
      Complaint marked as Resolved 
      Asian Paints customer support has been notified about the posted complaint.
      Verified Support
      Oct 04, 2022
      Asian Paints Customer Care's response
      Hi Sayed, we are sorry to hear about your experience. We have forwarded your complaint to the relevant team and you can be rest assured that our team will address all the issues faced by you.
      Master stock cyc 2 months please help sir

      My master inactive .. - Comment #4070695 - Image #0
      [protected]
      Same problem
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        A
        Amirudeen Shaik Mohideen
        Sep 25, 2022
        Resolved
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        Resolved

        We are doing building contracting in Trichy small scale business (giving business around 50K weekly) and buying regularly with Asian Paints with NO COMPRAMISE on quality. We used all the asian product purchase from KURINJI TRADERS, K K Nagar, Trichy 620021.

        We are bit disappointed with service provided by your dealer. Reason for this compliant is - After repeated follow ups, we are not able to get the shade cards (1500 colors) which will boost our business and client to select the paints at door step instead of standing and selecting from Shop.

        Request you to take this complaint seriously and arrange the shade cards booklet with in 48 hours

        Thanks
        Regards
        Amirudeen
        [protected]
        Oct 28, 2022
        Complaint marked as Resolved 
        Asian Paints customer support has been notified about the posted complaint.
        Verified Support
        Sep 26, 2022
        Asian Paints Customer Care's response
        Hi Amirudeen, we are sorry to hear about your experience. We have forwarded your complaint to the relevant team and you can be rest assured that our team will address all the issues faced by you.
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          K
          Karthikeyanbsc
          from Avadi, Tamil Nadu
          Sep 25, 2022
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          Resolved

          Iam karthikeyan i was a painting contractor and i applied for kyc in master stock last year but the concerns team didn't took any action till now to my application
          Nov 12, 2022
          Complaint marked as Resolved 
          Asian Paints customer support has been notified about the posted complaint.
          Verified Support
          Sep 26, 2022
          Asian Paints Customer Care's response
          Hi Karthikeyan, we are sorry to hear about your experience. Request you to please share your contact number in a private message. We will contact you to take complete details of your concern and address the same.
          Verified Support
          Oct 04, 2022
          Asian Paints Customer Care's response
          Hi Karthikeyan, hope you are doing fine. We haven't received your number yet. Kindly share your phone number through a private message and we will investigate the issues faced by you.
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            D
            Durgesh Durgeshnisad
            Sep 24, 2022
            Nov 24, 2023
            This thread was updated on Nov 24, 2023
            Resolved
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            Resolved

            My masterstrokes kyc complaint

            Address: 411052

            Masterstrokes kyc ke liye 1 week se try kar Raha hu koi response nahi mil sakte hai abhi mai kya karu...
            +1 photos
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            C
            from Chennai , Tamil Nadu
            Sep 23, 2022
            Resolved
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            Complaint : Water Proof paint not effective, problem persist even after paint coat. INR 45, 000 spent for wtarer proof paint where-in company claimed that their Dam Proof product will arrest the issue but when problem remain same & water leakage again started after season first rain itself Asian paint is bringing new dimention to the problem that leakage is not from arae being painted but from neighbour's house joint wall.

            Concerns : Consistanatly following up with Asian paint since 4th August but very late / slow & irrelevant responses from company side. Water proof expert even donot visited the side & declare problem cannot be solved in 2 minutes video call by Asian paint first complaint representative.

            Lekage is not from new but same point where it was before paint.

            Befor paint representative claimed that lekage will arrest the issue but afater complaint bringing no liability to Asian paint & want to shake their hands from any liability.

            Thanks & regards,
            Gaurav Mehra[protected]
            Nov 2, 2022
            Complaint marked as Resolved 
            Asian Paints customer support has been notified about the posted complaint.
            Verified Support
            Sep 23, 2022
            Asian Paints Customer Care's response
            Hi Gaurav, we are extremely sorry for your experience and understand the concerns raised by you. We have forwarded your complaint to the relevant team and you can rest assured that our team will address all the issues faced by you.
            Thanks for taking some action & will wait to get some resolution.
            Complaint ref no Number: 00009080

            Hi Sir,
            It's been 2 months & 1 week now since when I am following up for unsatisfatory work & warranty not being honoured for Dam proof roof paint task completed on 4th August for value INR RS 45, 000.

            There being anormous mails, endless calls, 2-3 visit by asian paint representative, tried correction by hit & trail method but eventually problem remain same. As usual response from Asian paint side is dam slow in my case, representative responding back once in 15 days to try next action/ updates.

            I request immediatey refund of total value paid as work done worth nothing to problem & water leaking problem persist as is is after the paint as it was before the paint.

            All background & detatils ae there in earlier mail trail & time to time updated to all asian paint representatives - Mr. Sathish (Service Technologist) and Mr. Parthiban (Technical Associate).

            Thanks & Regards,
            Gaurav Mehra
            [protected]
            Mail : [protected]@gmail.com
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              K
              Khadiya kader
              Sep 21, 2022
              Resolved
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              Resolved

              Color change in Asianpaints anti rust PU Enamel

              Address: Pokkapillil House, pallarimangalam po, madiyoor, kothamangalam

              Hey,
              First of all i have much respect and appreciation to your business. Am not trying to criticizing you but recently we had purchased a huge amount of asian paints for my homily purpose and we had found that the color of pu enamel blz white has been changed to gray in color. But after applying that entire tin we had taken another tin of same brand with same blzwhite, but the recent tin we opened was perfect white in color.and the...
              +3 photos
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              V
              vjain53
              Sep 16, 2022
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              Address: #35, veer nagar Ludhiana Punjab -141008

              My complaint number is [protected].

              This complaint is closed indirectly by dealers side without asking me.
              Because o[censored]r paint, my wall off colour, so have to paint whole floor.
              Your agent service very poor, who gives paint saying it as a compensation after 4 days of complaint. Because of this, my inauguration date of home late and i payed extra labour services.

              Problem is, i called manytimes to customer care, but they told we resolve ur complaint in few days but not any call i get. Also your concern agent to this anyhow closed this complaint so that he not get any bad remarks or point.

              Asian paints, You are a brand in whom we see on adds and from people.
              After alot of time wasted on my calls for this complaint, sorry to say, you are only a brand with a name not with a product and customer service.

              Hope you will think for it and take action to my complaint [protected].
              Otherwise if anyone ask me for ur name, i can say, do not use Asian paints, It's customer service very poor, they don't listen to their customers after sale of their products.

              Varun Jain
              Asian Paints customer support has been notified about the posted complaint.
              Verified Support
              Sep 18, 2022
              Asian Paints Customer Care's response
              Hi Varun, we are sorry to hear about your experience. We have forwarded your complaint to the relevant team and you can be rest assured that our team will address all the issues faced by you within 48 hours.
              Sep 19, 2022
              Updated by vjain53
              What about your team who always lied that we will get back to you soon but not a single call comes even after 48 hours.
              I have mailed you above same complaint to ur customer care but not any reply get yet.
              What about your team who always lied that we will get back to you soon but not a single call comes even after 48 hours.
              I have mailed you above same complaint to ur customer care but not any reply get yet.
              I have raised above complaint on 19th September 2022. Still not good any response. All of Asian Paints agents are fraud and not listen what the customer problem has faced and going through.
              Agents has only concern for their rating
              and starts not go down in the company sothat they not get demotion.

              Very bad experience with Asian Paints, I tell here all n my related person, don't use Asian Paints. It's service is very very poor and they don't listen to customer after their sale of products. Only they have good brand name and big adds but product and service very cheap.
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                R
                Rupesh1@@@
                from Gorakhpur, Uttar Pradesh
                Sep 14, 2022
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                My home is painted with apex ultima in july 2022 but in september it is peeling off...plz provide me a solution for this bcoz i hv put lot of my money in this...plz help me.
                Asian Paints customer support has been notified about the posted complaint.
                Hi Rupesh, we are sorry to hear about your experience. Request you to please share your contact number in a private message. We will contact you to take complete details of your concern and address the same.
                Hi Rupesh, we apologize for the trouble you have gone through.
                Kindly share your contact number via a private message. Our team will get in touch with you to understand and address your concern.
                Hi Rupesh, we are sorry to hear about your experience. Request you to please share your contact number in a private message. We will contact you to take complete details of your concern and address the same.
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                  D
                  Devenderjeet
                  Sep 13, 2022
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                  Unskilled workers and irresponsible management.

                  Bad experience.
                  Asian Paints customer support has been notified about the posted complaint.
                  Hi Devenderjeet, we are sorry to hear about your experience. Request you to please share your contact number in a private message. We will contact you to take complete details of your concern and address the same.
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                    G
                    Gouri Beck
                    Sep 9, 2022
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                    Address: Baishguri New coochbehar

                    The product which the dealer provided us with is completely expired and it has not done any coverage or the texture we demanded for ... Plus the dealer took extra charges from us...please look after the problem as soon as possible
                    Asian Paints customer support has been notified about the posted complaint.
                    Hi Gouri, we are sorry to hear about your experience. Request you to please share your contact number in a private message. We will contact you to take complete details of your concern and address the same.
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                      N
                      Nandakumar Mukundan
                      Sep 9, 2022
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                      Address: chennai 600082

                      Did roof painting through asian paints local agent Ganesh mobile no.[protected]. payment also made promptly after signing contract. painting is also done. but this local agent Ganesh still not providing the 8 years warranty promised by the company.It is a month now.

                      my mail id. [protected]@rediffmail.com
                      Asian Paints customer support has been notified about the posted complaint.
                      Hi Nandakumar, we are sorry to hear about your experience. Request you to please share your contact number in a private message. We will contact you to take complete details of your concern and address the same.
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                        M
                        Mary Thomas (Mary)
                        Sep 8, 2022
                        Resolved
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                        Resolved

                        Address: Unit No. 106, Block K/ Joynest MOH 1, Chatt Sub Tehsil, Zirakpur
                        Website: www.asianpaintscauseway.com

                        All the walls are distroyed. Because of your my move in date is changes for the house. Till now I paid 120K for a 3BHK flat. Stencil work in 2 walls not done properly and the taping work seems to be done by a kid.
                        +5 photos
                        Oct 22, 2022
                        Complaint marked as Resolved 
                        Asian Paints customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 13, 2022
                        Asian Paints Customer Care's response
                        Hi Mary, we are sorry to hear about your experience. Request you to please share your contact number in a private message. We will contact you to take complete details of your concern and address the same.
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                          A
                          Aaqibsajad
                          from Anantnag, Jammu and Kashmir
                          Sep 8, 2022
                          Resolved
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                          Resolved

                          Redemption problem on masterstrokes

                          Address: Anantanag

                          I have scanned many tokens on Asian paint masterstrokes app. But currently I can't redeem these token balance to my Paytm account please resolve my problem as soon as possible...
                          +1 photos
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                          A
                          Amol Kachale
                          Sep 5, 2022
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                          Address: 103, Jayshree Chs,Plot no.22D, Sector 20, Airoli, Navi Mumbai, Airoli, Navi Mumbai , Next to Vension Mension Bldg

                          Hi team

                          My warranty number is[protected].

                          I have purchased complete bathroom and kamod set on January 22.

                          I am having issue with jet spray.it is a leakage.
                          Please come and replace.
                          Please do the needful.
                          Asian Paints customer support has been notified about the posted complaint.
                          Hi Amol, we are sorry to hear about your experience. Request you to please share your contact number in a private message. We will contact you to take complete details of your concern and address the same.
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                            9
                            950
                            from Ghaziabad, Uttar Pradesh
                            Sep 5, 2022
                            Resolved
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                            Resolved

                            Address: House No 950, Sec - 5, Wave City Ghaziabad

                            We have taken following service from asian for Newly Home

                             Interior and Exterior Paint.
                             Wall Paper Total 6 Wall
                             Curtain

                            Compalint:

                             Interior and Exterior Paint – Prodcut Interior paint (Royal Shine), Exterior (Ultima) – Paint Peel off so many places within 6 Months, blackish on surfaces
                             Wall Paper - Wall Paper peel off from wall, gap observed between joints.
                             Curtain - Curtain back side wire damged and round ring damaged.

                            We have raised complaint on 08.07.2022, complaint no is – 00006433 after that we have callled to your customer care so many times, but still no single action from your side.

                            How much time require to acknoweldge the complaints, as per my opinion you and your team making a fool to customer.

                            Is your customer care not accelerate the problem??

                            Kindly revert to us, or we will go legally??

                            In case any concern, please feel free discuss.

                            Thanks for your cooperation to us.

                            Thanks & Regard's

                            Yogesh Nagar
                            House No. 950, Sec – 5,
                            Wave City, Ghaziabad – 201002
                            Uttar Pradesh
                            Contact- [protected]
                            Nov 4, 2022
                            Complaint marked as Resolved 
                            Asian Paints customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 13, 2022
                            Asian Paints Customer Care's response
                            Hi, we are sorry to hear about your experience. We have forwarded your complaint to the relevant team and you can rest assured that our team will address all the issues faced by you.
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                              R
                              RRRRamesh
                              from Chennai, Tamil Nadu
                              Sep 3, 2022
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                              Address: F10-A, 2nd Main Road Anna Nagar East, Chennai 600102
                              Website: consumer complaints

                              We have paid full 100% payment as per the quotation and it is more than 3 months for the new job, the measurement is yet to be given by the partner. We have complained many times to Ajay Gopalan, Partner Manager of Asian Paints and all promises were broken. Call [protected]

                              Need quick resolution.

                              Thanks.

                              R Ramesh
                              [protected]
                              Asian Paints customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 13, 2022
                              Asian Paints Customer Care's response
                              Hi Ramesh, sorry to hear about your experience. We have forwarded your complaint to the relevant team and you can rest assured that our team will address all the issues faced by you.
                              Sep 13, 2022
                              Updated by RRRRamesh
                              The complaint was raised more than a week ago, and still no response. Can you please speed up the process and it cant take so much time to resolve. Thanks
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                                M
                                Mohan Singh kataria
                                from Palwal, Haryana
                                Aug 31, 2022
                                Resolved
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                                Resolved

                                Sir I am facing a problem to redeem money showing error everytime last 3 months my contact number-[protected]
                                +1 photos
                                Oct 22, 2022
                                Complaint marked as Resolved 
                                Asian Paints customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 13, 2022
                                Asian Paints Customer Care's response
                                Hi Mohan, sorry to hear about your experience. We have forwarded your complaint to the relevant team and you can rest assured that our team will address all the issues faced by you.
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                                  B
                                  Bro. Ravi Channey
                                  Aug 30, 2022
                                  Resolved
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                                  Resolved

                                  Address: d 71 hauz khas new delhi110016

                                  My name is ravinder singh channey, resident of d 71, hauz khas, new delhi-110016, [protected].

                                  Earlier i had got work done by very professional and expert team at my premises.

                                  But i was always interested in getting work done by asan paints with 60% share of the market.

                                  This is with extream regret and anger told to you that even after more than one week

                                  i am at square one and humbly and firmly ask you to kindly

                                  change your entire team of field workers which is nothing but

                                  bunch of ### and scammers to mislead and upset the CUSTOMERs

                                  and after taking advance payment send unprofessional workers who again

                                  put CUSTOMERs in misery and uncertainty.

                                  They cme waving hands and ask for material from us and have no covering sheets asking

                                  for newspapers and totally ruined my wooden flooring while chipping wall,

                                  that too half done and ran away after doing harwork of 3 hours and leaving us with nothing

                                  but astonishment of professionalism.

                                  I am GENUINEly asking you to kindly give my advance back

                                  and allow me to throw your material out of my premises.

                                  I have never been harassed and put to ransom in my life.

                                  Regards with regret

                                  ravinder singh channey
                                  +[protected]

                                  quotation accepted on 27/08/2022
                                  no. 00301740

                                  rs 5000/- paid va rtgs to jindal and company.
                                  Oct 14, 2022
                                  Complaint marked as Resolved 
                                  Asian Paints customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 13, 2022
                                  Asian Paints Customer Care's response
                                  Hi Ravi, sorry to hear about your experience. We have forwarded your complaint to the relevant team and you can be rest assured that our team will address all the issues faced by you.
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