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Asian Paints Complaints & Reviews

3.9
Updated: Nov 20, 2025
Complaints 885
Resolved
625
Unresolved
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Asian Paints reviews & complaints page 9

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K
Kailash Navaghare
from Nashik Road, Maharashtra
Aug 30, 2022
Resolved
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Address: Lakshmi Narayan Haigts Falt.406 Folar. 4 Khandewo Nagar Opp Hari Vishava .Nashik

Asian paints Gift Card activate more 2 manth dilevery by hand not card activate I'm more time try shopping & please my problem soll mob .[protected] and call Asian claint not good answer this number [protected] sekh sar
+1 photos
Oct 18, 2022
Complaint marked as Resolved 
Asian Paints customer support has been notified about the posted complaint.
Verified Support
Sep 13, 2022
Asian Paints Customer Care's response
Hi Kailash, sorry to hear about your experience. We have forwarded your complaint to the relevant team and you can be rest assured that our team will address all the issues faced by you.
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    Naveen Gadiparthi
    from Sathupalli, Andhra Pradesh
    Aug 29, 2022
    Resolved
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    Address: Sathupally, khammam district, Telangana

    Hi Asian Paints, Just one year back we painted to my home and now everywhere in my home having bizzare pattern lines. I just wondering what to say about your products. Your advertisement looks like you are the top in paints but that's not true. I need your attention on this and I want the solution for this problem. I attached images for your reference. If needed, I'll attach more...
    +3 photos
    Oct 16, 2022
    Complaint marked as Resolved 
    Asian Paints customer support has been notified about the posted complaint.
    Verified Support
    Sep 03, 2022
    Asian Paints Customer Care's response
    Hi Naveen, we are extremely sorry for your experience and understand the concerns raised by you. Request you to please share your contact number in a private message. We will contact you to take complete details of your concern and address the same.
    Sep 08, 2022
    Updated by Naveen Gadiparthi
    Reach out me on this number [protected].
    Verified Support
    Sep 13, 2022
    Asian Paints Customer Care's response
    Hi Naveen, thank you for sharing your number. We have forwarded your complaint to the relevant team who will contact you to assist with your concerns.
    Still I haven't received any update from Asian paints... My problem still persist no solution and no one is taking care on my problem.
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      M
      Mohith563
      from Veppampattu, Tamil Nadu
      Aug 27, 2022
      Resolved
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      I made an enquiry for safe painting services for exterior repainting of our house in Veppampattu, Tiruvallur, Tamilnadu. I was contacted by asian paints sales representative Mr. Vikram. It was agreed upon to paint the exterior walls, all doors and windows. The workers were not properly supervised and they left early before completing the work since there was a disagreement between the contractor and the dealer. I have made all the payments on time but there is still few places that were blatantly ignored. The final payment was made on July 30 and I've been following up with Mr. Vikram to complete the unfinished work till this day. I'm frustrated and disappointed with this poor service I received even though I paid premium rates. I request Asian paints ltd to kindly look into this and do the needful
      +3 photos
      Sep 23, 2022
      Complaint marked as Resolved 
      Asian paints contacted me and got all the necessary details and forwarded it to the regional management. They assured that it will be taken care of. Then, I got a call from the regional manager and they again got the details of who supervised the site. The associate finally called me and visited the site on Sep 16 along with their technical lead. They inspected the site and promised it'll be finished within a day or two. They visited after a week on sep 23. It took a whole 4 hours and they painted the areas I pointed out. The associate was unhappy that I raised the complaint and made snide comments while talking to the painter. I waited for 56 days and didn't want to take it to this extent but they took my patience for granted. Anyway, they did complete it and I'm not going to be too critical of the quality of work. Thank you asian paints for the quick action
      Asian Paints customer support has been notified about the posted complaint.
      Verified Support
      Aug 29, 2022
      Asian Paints Customer Care's response
      Hi Mohith, we are sorry to hear about your unfortunate experience. Request you to please share your contact number in a private message. We will contact you to take complete details of your concern and address the same.
      Sep 23, 2022
      Updated by Mohith563
      Associate visited on 16 and said he'd finish it within one to two days. They finally came back with one painter today (Sep 23) afternoon and hastily finished the pending work to an extent. I've waited for 56 days since the last payment for this 4 hours work to be done. I'm marking this as resolved. Thanks for the swift response asian paints but your employees do not reflect the same values that you stand for.
      Verified Support
      Sep 26, 2022
      Asian Paints Customer Care's response
      Hi Mohith, we're really glad to hear everything was resolved to your satisfaction! We're here for you if you need anything in the future.
      Hi, I'm not able to message you. Please enable it for me
      Mohith563's [Complaint's author] reply, Sep 13, 2022
      I've shared my number
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        G
        Gopi_chand
        from Hyderabad, Andhra Pradesh
        Aug 26, 2022
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        Masterstroke kyc pending

        Address: Hyderabad

        I'm a painting contractor.I using Asian paints since 5years recently I applied for the Asian masterstroke registration.I got the BP number ([protected]).But, the Kyc is pending from last 2 months I call to your customer care but nothing happened.I'm using more than 2 lakhs of Asian materials in a month.If you not done kyc I will move to some other companies like JSW paints, berger paints.The price is also less in those companies compared to...
        +1 photos
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        নয়ন
        from Sabroom, Tripura
        Aug 26, 2022
        Resolved
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        Resolved

        Asian Paints — Masterstroke Coupon amount not redeem to my paytm account. Every time problem show but reedem not successful
        +1 photos
        Sep 29, 2022
        Complaint marked as Resolved 
        Asian Paints customer support has been notified about the posted complaint.
        Verified Support
        Aug 29, 2022
        Asian Paints Customer Care's response
        Hi, we are sorry to hear about your experience. Kindly share your contact number via a private message. Our team will get in touch with you to understand and address your concern.
        My name is ravinder singh channey, resident of d 71, hauz khas, new delhi-110016, [protected].

        Earlier i had got work done by very professional and expert team at my premises.

        But i was always interested in getting work done by asan paints with 60% share of the market.

        This is with extream regret and anger told to you that even after more than one week

        i am at square one and humbly and firmly ask you to kindly

        change your entire team of field workers which is nothing but

        bunch of idiots and scammers to mislead and upset the customers

        and after taking advance payment send unprofessional workers who again

        put customers in misery and uncertainty.

        They cme waving hands and ask for material from us and have no covering sheets asking

        for newspapers and totally ruined my wooden flooring while chipping wall,

        that too half done and ran away after doing harwork of 3 hours and leaving us with nothing

        but astonishment of professionalism.

        I am genuinely asking you to kindly give my advance back

        and allow me to throw your material out of my premises.

        I have never been harassed and put to ransom in my life.

        Regards with regret

        ravinder singh channey
        +[protected]

        quotation accepted on 27/08/2022
        no. 00301740

        rs 5000/- paid va rtgs to jindal and company.
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          R
          raka72
          from Ghaziabad, Uttar Pradesh
          Aug 26, 2022
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          Quality of painting and delay in completion of work in amrapali village society

          Address: Ghaziabad

          I am a flat owner in Amrapali Village Society, Indirapuram (Ghaziabad) for more than 8 years. I am also a member of the Amrapali Village Residents Welfare Association (AVRWA). Every flat owner including me pay common area maintenance charges to the AVRWA every month and against which various common facilitates are provided from the collection of common fund of society. There is a managing committee of AVRWA to look after the affairs of the...
          +1 photos
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          raka72
          from Ghaziabad, Uttar Pradesh
          Aug 26, 2022
          Resolved
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          Address: Ghaziabad

          I am a flat owner in Amrapali Village Society, Indirapuram (Ghaziabad) for more than 8 years. I am also a member of the Amrapali Village Residents Welfare Association (AVRWA). Every flat owner including me pay common area maintenance charges to the AVRWA every month and against which various common facilitates are provided from the collection of common fund of society. There is a managing committee of AVRWA to look after the affairs of the Society.

          It is submitted that a tripartite agreement was held between the then Management Committee of AVRWA, M/s Colourplus and M/s Asian Paints for painting of external façade of all towers of the Society in September-October 2019. As per the agreement, time completion for work is mentioned as 6 months from start of the work and there is a Warranty clause wherein it has been mentioned that the vendor will maintain the painting if any defect is happened for 8 years.

          It is submitted that the painting work of all towers of society which was started in September 2019 has not completed so far whereas AVRWA management committee has disbursed more than 95% payment to the vendor for painting work. Further, painting of some of the towers has got deteriorated and there have been many spots raised after painting. It appears that either the paintings are not done properly by the vendor or the quality of the paint used was not good. So far as the quality of paints, M/s Asian Paints claims that their paint is of supreme quality and it cannot vanish or deteriorate easily. Based on the claim, it can be assumed that the vendor has not used good quality paint of Asian Paints whereas it has been mentioned in the agreement that vendor will use a specific brand of Asian Paints for painting of all towers.

          As such, there is a need to verify the fact as to whether the specific brand of paint has been used for painting of all towers by the vendor. Further, re-painting of all those towers wherein painting has got deteriorated, by good quality paint under the supervision of Asian Paints company and AVRWA may be ensured as per the warranty clause of the agreement. Also, penalty should be levied against the vendor for non completion of work within time as per the existing penalty clause in the Agreement and no payment may be done till completion of all the painting related works in Society.
          +1 photos
          Sep 30, 2022
          Complaint marked as Resolved 
          Asian Paints customer support has been notified about the posted complaint.
          Verified Support
          Aug 26, 2022
          Asian Paints Customer Care's response
          Hi, we understand that you have had an unpleasant experience. Request you to please share your contact number in a private message. We will contact you to take complete details of your concern and address the same.
          Oct 05, 2022
          Updated by raka72
          Without action, the complaint has been shown as resolved.
          No action happened. But the complaint has been shown as resolved. Situation is same.
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            Nilimjyotikalita
            Aug 23, 2022
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            Address: Selenghat - 785636

            I had used Asian paints waterproof wall putty and exterior/interior paints in my newly made house. But within 6 months of applying the putty on the walls, the putty has been damaged. My walls looks horrible now. Very disappointed. I need solution. My email is -
            [protected]@gmail.com
            Asian Paints customer support has been notified about the posted complaint.
            Hi, we are extremely sorry for your experience and understand the concerns raised by you. Request you to please share your contact number in a private message. We will contact you to take complete details of your concern and address the same.
            Hi, hope you are doing fine. We haven't received your number yet. Kindly share your phone number through a private message and we will investigate the issues faced by you.
            Nilimjyotikalita's [Complaint's author] reply, Sep 14, 2022
            7002546983 is my contact number. I don't know how to contact you through private message here. Thank you
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              V
              Vivek1611
              from Dehradun, Uttarakhand
              Aug 22, 2022
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              Address: 66, Rajpur Road, Dehradun (UK)

              Since last three month Asian Paint team is working at my home. It's house renovation. I have booked complete house renovation for interior and exterior both
              But quality of work is pathetic till date and executive always said we will look or it's not cover in agreement. It can't be change it look same only
              Give me a reason why i have paid high to Asian paint when I saw a normal job of work and their is nothing specialization seen at all. Much better than work i can do from local vendor who have much experience.
              Neither paint quality is good not team is upto the mark. They just through my money in pot only.
              Really pathetic experience. Don't know anyone here to listen actually and intervene or feel cheat.
              Asian Paints customer support has been notified about the posted complaint.
              Hi Vivek, we are extremely sorry for your experience and understand the concerns raised by you. Request you to please share your contact number in a private message. We will contact you to take complete details of your concern and address the same.
              HI Vivek, we are sorry to hear about your unfortunate experience. Kindly share your contact number via a private message. Our team will get in touch with you to understand and address your concern.
              Hi Vivek, hope you are doing fine. We haven't received your number yet. Kindly share your phone number through a private message and we will investigate the issues faced by you.
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                A
                Arjunan25
                from Chennai, Tamil Nadu
                Aug 20, 2022
                Resolved
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                Address: Kavungal Madhim, Drvagiri P. O, Kangazha, Kottayam, Kerala

                We have used Asian paint apex ultima on the roof. It was done in the month of April 2022 and in the month of August, we can clearly see moss and mold in those areas. Ultima paint was claiming to be completely protected from this but within 4 months it turned to be completely negative
                +1 photos
                Sep 25, 2022
                Complaint marked as Resolved 
                Asian Paints customer support has been notified about the posted complaint.
                Verified Support
                Aug 22, 2022
                Asian Paints Customer Care's response
                Hi, we are extremely sorry for your experience and understand the concerns raised by you. Request you to please share your contact number in a private message. We will contact you to take complete details of your concern and address the same.
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                  RRRRamesh
                  from Chennai, Tamil Nadu
                  Aug 19, 2022
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                  We have paid full 100% payment as per the quotation and it is more than 3 months for the new job, the measurement is yet to be given by the partner. We have complained many times to Ajay Gopalan, Partner Manager of Asian Paints and all promises were broken.

                  Need quick resolution.

                  Thanks.
                  Asian Paints customer support has been notified about the posted complaint.
                  Hi, we are sorry to hear about your unfortunate experience. Kindly share your contact number via a private message. Our team will get in touch with you to understand and address your concern.
                  RRRRamesh's [Complaint's author] reply, Aug 23, 2022
                  7904097109 is my contact number. Thanks R Ramesh
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                    Nituko
                    from Nashik, Maharashtra
                    Aug 8, 2022
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                    Maniknagar Gangapur road Nashik

                    Work not completed since 2 months
                    No one visiting site
                    My furniture got damaged
                    Asian Paints customer support has been notified about the posted complaint.
                    Hi, we are extremely sorry to read about the experience you have had with our services. Can you please share your contact number via a direct message? Our team will get in touch with you to understand and address your concerns.
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                      H
                      Hiten Abhani
                      Aug 6, 2022
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                      Address: A 502, Shilp Corporate Park, Rajpath Rangoli Road, Ahmedabad 380054

                      I have booked painting service for my office with asian paints through online. No buddy is comming to monitor the work at site as committed at the time of booking neither painting service is up to the mark. Instead of addressing the issue dealer is blaickmailing me to stop the work.
                      When i book the service i expect i professional team to execute my project but the people who are executing the same are trully unprofessional and try to blaickmail by threatening to stop the project work.
                      Asian Paints customer support has been notified about the posted complaint.
                      Hi Hiten, we are sorry to hear about your experience. Request you to please share your contact number in a private message. We will contact you to take complete details of your concern and address the same.
                      Asian Paints Customer Care's response, Sep 6, 2022
                      Verified Support
                      Hi Hiten, hope you are doing fine. We haven't received your number yet. Kindly share your phone number through a private message and we will investigate the issues faced by you.
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                        Premnath sidh
                        Aug 6, 2022
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                        Address: Vishakhapatnam

                        Asian paint fevicol [protected]
                        Asian Paints customer support has been notified about the posted complaint.
                        Asian Paints — Money Redeem

                        Fevicol - Comment #4033074 - Image #0
                        Fevicol - Comment #4033074 - Image #1
                        Asian Paints Customer Care's response, Sep 6, 2022
                        Verified Support
                        Hi Premnath, hope you are doing fine. We haven't received your number yet. Kindly share your phone number through a private message and we will investigate the issues faced by you.
                        Hi Premnath, kindly share your phone number through a private message and our team will call you to address your concerns.
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                          Pals P
                          from Igatpuri, Maharashtra
                          Aug 4, 2022
                          Resolved
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                          Resolved

                          Address: Online
                          Website: www.asianpaints.com

                          We have done painting through asian paints which got completed on 20 June 2022.
                          We have already done full payment to the company asian paints but there is still pending work to be done by company like some patch of wall is pending to be painted, there is color on furniture and also on windows. Painter told he would come when we see any kind of issues. But neither Vendor nor painter is responding. We called vendor and painter multiple times but they are not responding and also we called asian paints customer care. We are not getting enough help on this.
                          Sep 4, 2022
                          Complaint marked as Resolved 
                          I received a call from asian paint representative in few days after I lodged complaint on this portal. And we discussed the issue with the representative and representative promised us that he would look into the issue. Painter who was not picking up our calls arrived our home after representative called us. We got all our issues resolved and thanks to representative because of his help we got satisfied resolution.
                          Asian Paints customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 05, 2022
                          Asian Paints Customer Care's response
                          Hi, we are sorry to hear about your unfortunate experience. Request you to please share your contact number in a private message. We will contact you to take complete details of your concern and address the same.
                          Aug 08, 2022
                          Updated by Pals P
                          Not able to message you please enable message
                          Verified Support
                          Aug 08, 2022
                          Asian Paints Customer Care's response
                          HI, we have sent you a DM. Request you to reply to the same.
                          Sep 04, 2022
                          Updated by Pals P
                          Thank you Consumer complaints and Asian paints to resolve query. The resolution is satisfied. Thank you once again.
                          Verified Support
                          Sep 13, 2022
                          Asian Paints Customer Care's response
                          Hi, thank you for your kind words. Feel free to reach out to us in case you face any issues. We are always here to help you.
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                            Shyam143@zx
                            from Kharagpur, Bihar
                            Jul 24, 2022
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                            Address: Visakhapatnam, Andhra Pradesh, India

                            Sir my money not redeeming...
                            Show the error plz Slove the problem sir...
                            Asian Paints customer support has been notified about the posted complaint.
                            Hi Shyam, we are sorry to hear about your experience. Kindly share your contact number via a private message. Our team will get in touch with you to understand and address your concern.
                            Shyam143@zx's [Complaint's author] reply, Jul 26, 2022
                            9002763696 Sir plz Slove my problem...
                            Hi,  we are sorry to hear about your unfortunate experience. We request you to please share your contact number in a private message. We can get your complaint registered and ensure that all your concerns are addressed satisfactorily.
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                              Srinivas inapanuri
                              Jul 23, 2022
                              Resolved
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                              Resolved

                              Master stroke asian painting

                              Address: Khammam (d) sathupally (md) rejarlam

                              Master stroks application, in my kyc details is pending .i wan to complete my kyc details, this application not seeing kyc option...
                              +2 photos
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                              Vivek vachhani
                              from Surat, Gujarat
                              Jul 21, 2022
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                              Hello sir
                              We are complaining about our toilet flush is not working properly it waste our too much water and shower handle is not stuck in stand. We are providing a video clip for better understanding.
                              Asian Paints customer support has been notified about the posted complaint.
                              Hi Vivek, we understand the concerns raised by you and would like to apologize for the experience you had with us. Could you please share your contact number via a direct message and our team will connect with you to understand and address your concerns.
                              Hi Vivek, hope you are doing fine. We haven't received your number yet. Kindly share your phone number through a private message and we will investigate the issues faced by you.
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                                Moon Mooncnu
                                Jul 18, 2022
                                Resolved
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                                Resolved

                                Address: jiyyammavlasa

                                Hi sir
                                my name is srinuvasa rao
                                i am suffering from sins 2 weaks not working master stroke app
                                i need money but not add to my paytm wallet
                                i had complaint meany more times but no solve my problem
                                please solve my problem as soon as possible
                                Aug 25, 2022
                                Complaint marked as Resolved 
                                Asian Paints customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 20, 2022
                                Asian Paints Customer Care's response
                                Hi, could you please share your contact number in a private message. We will contact you to take complete details of your concern and address the same.
                                Verified Support
                                Jul 25, 2022
                                Asian Paints Customer Care's response
                                Hi, hope you are doing fine. We haven't received your number yet. Kindly share your phone number through a private message and we will investigate the issues faced by you.
                                Hi, apologies for the inconvenience caused. Request you to please share your contact number in a private message. We will contact you to take complete details of your concern and address the same.
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                                  Rahul_0123
                                  Jul 14, 2022
                                  Resolved
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                                  Resolved

                                  Address: Nasik

                                  Dear Sir,
                                  I have purchased putty, block binding mortar of asian paints company, under project scheme in nashik city, Maharashtra state.
                                  Total quantity purchased is as follows in the period 3/12/21 to 21/01/22 :
                                  1) Coarse putty -40 KG BAG:(50+50+50+25+25)=200 BAGS
                                  2) Fine Putty -40KG BAG:(50+50+25+25+25)=175 BAGS
                                  3) BLOCK BINDING MORTAR-40 KG BAG: (50 +50+50)= 150 BAGS.

                                  * I GOT 1 ST DELIVERY OF 50 BAGS OF BLOCK JOINING MORTAR @ 385 PER BAG INCLUDING GST. LATER OTHER 2 VEHICLES WAS DELIVERED TO ME @ Rs.480 per bag including GST .

                                  * FOR COARSE PUTTY I HAVE BEEN CHARGED 740 PER BAG FIRST, LATER 754, LATER 801.
                                  * FOR FINE PUTTY i have received materials @ 790 PER BAG FIRST, LATER 802, LATER 890 PER BAG.

                                  I was shocked to see so much fluctuation in the rates. i came to know that price of the above mentioned items of ASIAN PAINTS in retail market/local hardware was much less than what i was charged for under the project scheme, which i enquired with my friends in construction line & other suppliers of asian paints. I co-ordinated with Mr. WALMIK INGALE (MOBILE:[protected]) asian paints executive and i told him that you are charging me higher than regular retail market rates then what is the use of project scheme? he replied that it is not possile that any one can give materials in cheaper rates than us as we are under project scheme. i bursted on him, later he tried to pacify me & sent me Mr. Nandram Pagar's contact -ASIAN PAINTS PSO (NANDRAM AND VALMIK VISITED OUR SITE before diwali in october 2022, introduced themselves as ASIAN PAINTS EXECUTIVES, they also gave us sample of asian paints putty )
                                  I, tried calling Nandram 4 - 5 times on 15th FEB 2022, but he didn't answered my calls. Next day I got call from the supplier VARIETY HARDWARE, and i was demanded for the payment as payment was not released from my side. I told the supplier about the issue, he said that i shall take ASIAN PAINTS EXECUTIVE -NANDRAM ON CONFERENCE. I conveyed them ABOUT THE ISSUE & demanded to check the price, clear the issue as i required more 500 bags of putty & 200 chemicals bags too. NANDRAM said that the previous price won't change & for further delivery of materials we will look after price reduction & ponder if you are getting materials at lesser rates from other supplier . I was also said to clear the suppliers Bill .i replied that how can i make the payment if i am not getting clear rates. Is NANDRAM YOUR EXECUTIVE OR SUPPLIER himself, please let me know-ASIAN APINTS PVT. LTD.
                                  I HAD A MARRIAGE IN MY HOME IN THAT PERIOD, hence i purchaced materials of asian paints from other supplier in retail . Later i asked the supplier to send me materials at project rate. Few times later new supplier called me and said that company persons have said that there is payment issue from my side, not to proceede with delivery. New supplier sent me NANDRAMS NUMBER. I said to nandram clearly that this new supplier has given me material in retail at lesser price than what you have charged me earlier under the name of project scheme. nandram replied me clearly that " he don't have issue to supply material until i clear previous suppliers bill". i clearly said him that i won't pay till i don't get fair price-of project rates. he also tried to manipulate that you might be getting materials in different bags than that supplied earlier under project. i am not a fool as your company, s executives think.
                                  Now, i am indirectly forced to buy Asian paints materials at retail price from other supplier so that work don't stops. I could have changed the brand but due to Company's name and quality of product i am continuing with asian paints only, but at a huge loss. I belive in good relations and work ethics, also have small amount of share holdings in ASIAN PAINTS COMPANY hence not taken any major step . I can knock doors of consumer court as how price of a product in the same city, of same company vary so much & is the price of project rate higher than that of material in local market (then why do your company executives rome on site to site to give materials under project rates). Also I was not informed about any rate change nither from the company executives nor from the dealer.
                                  I have sent the above message to the company - Asian paints dated 1 March 2022 & I have not received any clearance from the company. Recently there was flood in the city and on the same day I had a car problem, i received 8 calls back to back from the dealer, I was not able to receive the calls as I was busy in arranging towing of car in trimbakeshwar. Next day I called the dealer and he was demanding for payment. I told him that I have already discussed the issue of rates, he took company executives on conference . I feel harassed...I am already at loss as I am taking material from retail market. even after taking project scheme...
                                  Aug 19, 2022
                                  Complaint marked as Resolved 
                                  Asian Paints customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 15, 2022
                                  Asian Paints Customer Care's response
                                  Hi, we request you to please share your contact number in a private message. We will contact you to take complete details of your concern and address the same.
                                  Jul 16, 2022
                                  Updated by Rahul_0123
                                  Thanks for the response.
                                  My contact details are [protected]
                                  Verified Support
                                  Jul 18, 2022
                                  Asian Paints Customer Care's response
                                  Hi, thank you for sharing your number. We have escalated your complaint to the relevant team who will work towards addressing the same.
                                  Hi Rahul, our team tried calling you several times, however, the call went unanswered. Please let us know a convenient time for you to talk and also share an alternate number via a private message. We will call you accordingly.
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