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Asian Paints Complaints & Reviews

4.3
Updated: May 2, 2026
Complaints 897
Resolved
746
Unresolved
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Asian Paints reviews & complaints page 9

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V
vjain53
Sep 16, 2022
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Address: #35, veer nagar Ludhiana Punjab -141008

My complaint number is [protected].

This complaint is closed indirectly by dealers side without asking me.
Because o[censored]r paint, my wall off colour, so have to paint whole floor.
Your agent service very poor, who gives paint saying it as a compensation after 4 days of complaint. Because of this, my inauguration date of home late and i payed extra labour services.

Problem is, i called manytimes to customer care, but they told we resolve ur complaint in few days but not any call i get. Also your concern agent to this anyhow closed this complaint so that he not get any bad remarks or point.

Asian paints, You are a brand in whom we see on adds and from people.
After alot of time wasted on my calls for this complaint, sorry to say, you are only a brand with a name not with a product and customer service.

Hope you will think for it and take action to my complaint [protected].
Otherwise if anyone ask me for ur name, i can say, do not use Asian paints, It's customer service very poor, they don't listen to their customers after sale of their products.

Varun Jain
Asian Paints customer support has been notified about the posted complaint.
Verified Support
Sep 18, 2022
Asian Paints Customer Care's response
Hi Varun, we are sorry to hear about your experience. We have forwarded your complaint to the relevant team and you can be rest assured that our team will address all the issues faced by you within 48 hours.
Sep 19, 2022
Updated by vjain53
What about your team who always lied that we will get back to you soon but not a single call comes even after 48 hours.
I have mailed you above same complaint to ur customer care but not any reply get yet.
What about your team who always lied that we will get back to you soon but not a single call comes even after 48 hours.
I have mailed you above same complaint to ur customer care but not any reply get yet.
I have raised above complaint on 19th September 2022. Still not good any response. All of Asian Paints agents are fraud and not listen what the customer problem has faced and going through.
Agents has only concern for their rating
and starts not go down in the company sothat they not get demotion.

Very bad experience with Asian Paints, I tell here all n my related person, don't use Asian Paints. It's service is very very poor and they don't listen to customer after their sale of products. Only they have good brand name and big adds but product and service very cheap.
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    R
    Rupesh1@@@
    from Gorakhpur, Uttar Pradesh
    Sep 14, 2022
    Resolved
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    My home is painted with apex ultima in july 2022 but in september it is peeling off...plz provide me a solution for this bcoz i hv put lot of my money in this...plz help me.
    Feb 12, 2026
    Complaint marked as Resolved 
    Asian Paints customer support has been notified about the posted complaint.
    Verified Support
    Sep 14, 2022
    Asian Paints Customer Care's response
    Hi Rupesh, we are sorry to hear about your experience. Request you to please share your contact number in a private message. We will contact you to take complete details of your concern and address the same.
    Verified Support
    Sep 15, 2022
    Asian Paints Customer Care's response
    Hi Rupesh, we apologize for the trouble you have gone through.
    Kindly share your contact number via a private message. Our team will get in touch with you to understand and address your concern.
    Verified Support
    Sep 15, 2022
    Asian Paints Customer Care's response
    Hi Rupesh, we are sorry to hear about your experience. Request you to please share your contact number in a private message. We will contact you to take complete details of your concern and address the same.
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      D
      Devenderjeet
      Sep 13, 2022
      Resolved
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      Unskilled workers and irresponsible management.

      Bad experience.
      Feb 12, 2026
      Complaint marked as Resolved 
      Asian Paints customer support has been notified about the posted complaint.
      Verified Support
      Sep 13, 2022
      Asian Paints Customer Care's response
      Hi Devenderjeet, we are sorry to hear about your experience. Request you to please share your contact number in a private message. We will contact you to take complete details of your concern and address the same.
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        G
        Gouri Beck
        Sep 9, 2022
        Resolved
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        Resolved

        Address: Baishguri New coochbehar

        The product which the dealer provided us with is completely expired and it has not done any coverage or the texture we demanded for ... Plus the dealer took extra charges from us...please look after the problem as soon as possible
        Feb 12, 2026
        Complaint marked as Resolved 
        Asian Paints customer support has been notified about the posted complaint.
        Verified Support
        Sep 13, 2022
        Asian Paints Customer Care's response
        Hi Gouri, we are sorry to hear about your experience. Request you to please share your contact number in a private message. We will contact you to take complete details of your concern and address the same.
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          N
          Nandakumar Mukundan
          Sep 9, 2022
          Resolved
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          Resolved

          Address: chennai 600082

          Did roof painting through asian paints local agent Ganesh mobile no.[protected]. payment also made promptly after signing contract. painting is also done. but this local agent Ganesh still not providing the 8 years warranty promised by the company.It is a month now.

          my mail id. [protected]@rediffmail.com
          Feb 12, 2026
          Complaint marked as Resolved 
          Asian Paints customer support has been notified about the posted complaint.
          Verified Support
          Sep 13, 2022
          Asian Paints Customer Care's response
          Hi Nandakumar, we are sorry to hear about your experience. Request you to please share your contact number in a private message. We will contact you to take complete details of your concern and address the same.
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            M
            Mary Thomas (Mary)
            Sep 8, 2022
            Resolved
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            Resolved

            Address: Unit No. 106, Block K/ Joynest MOH 1, Chatt Sub Tehsil, Zirakpur
            Website: www.asianpaintscauseway.com

            All the walls are distroyed. Because of your my move in date is changes for the house. Till now I paid 120K for a 3BHK flat. Stencil work in 2 walls not done properly and the taping work seems to be done by a kid.
            Oct 22, 2022
            Complaint marked as Resolved 
            Asian Paints customer support has been notified about the posted complaint.
            Verified Support
            Sep 13, 2022
            Asian Paints Customer Care's response
            Hi Mary, we are sorry to hear about your experience. Request you to please share your contact number in a private message. We will contact you to take complete details of your concern and address the same.
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              A
              Aaqibsajad
              from Anantnag, Jammu and Kashmir
              Sep 8, 2022
              May 5, 2026
              This thread was updated on May 5, 2026
              Resolved
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              Resolved

              Redemption problem on masterstrokes

              Address: Anantanag

              I have scanned many tokens on Asian paint masterstrokes app. But currently I can't redeem these token balance to my Paytm account please resolve my problem as soon as possible...
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              A
              Amol Kachale
              Sep 5, 2022
              Resolved
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              Resolved

              Address: 103, Jayshree Chs,Plot no.22D, Sector 20, Airoli, Navi Mumbai, Airoli, Navi Mumbai , Next to Vension Mension Bldg

              Hi team

              My warranty number is[protected].

              I have purchased complete bathroom and kamod set on January 22.

              I am having issue with jet spray.it is a leakage.
              Please come and replace.
              Please do the needful.
              Feb 12, 2026
              Complaint marked as Resolved 
              Asian Paints customer support has been notified about the posted complaint.
              Verified Support
              Sep 13, 2022
              Asian Paints Customer Care's response
              Hi Amol, we are sorry to hear about your experience. Request you to please share your contact number in a private message. We will contact you to take complete details of your concern and address the same.
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                9
                950
                from Ghaziabad, Uttar Pradesh
                Sep 5, 2022
                Resolved
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                Address: House No 950, Sec - 5, Wave City Ghaziabad

                We have taken following service from asian for Newly Home

                 Interior and Exterior Paint.
                 Wall Paper Total 6 Wall
                 Curtain

                Compalint:

                 Interior and Exterior Paint – Prodcut Interior paint (Royal Shine), Exterior (Ultima) – Paint Peel off so many places within 6 Months, blackish on surfaces
                 Wall Paper - Wall Paper peel off from wall, gap observed between joints.
                 Curtain - Curtain back side wire damged and round ring damaged.

                We have raised complaint on 08.07.2022, complaint no is – 00006433 after that we have callled to your customer care so many times, but still no single action from your side.

                How much time require to acknoweldge the complaints, as per my opinion you and your team making a fool to customer.

                Is your customer care not accelerate the problem??

                Kindly revert to us, or we will go legally??

                In case any concern, please feel free discuss.

                Thanks for your cooperation to us.

                Thanks & Regard's

                Yogesh Nagar
                House No. 950, Sec – 5,
                Wave City, Ghaziabad – 201002
                Uttar Pradesh
                Contact- [protected]
                Nov 4, 2022
                Complaint marked as Resolved 
                Asian Paints customer support has been notified about the posted complaint.
                Verified Support
                Sep 13, 2022
                Asian Paints Customer Care's response
                Hi, we are sorry to hear about your experience. We have forwarded your complaint to the relevant team and you can rest assured that our team will address all the issues faced by you.
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                  R
                  RRRRamesh
                  from Chennai, Tamil Nadu
                  Sep 3, 2022
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                  Address: F10-A, 2nd Main Road Anna Nagar East, Chennai 600102
                  Website: consumer complaints

                  We have paid full 100% payment as per the quotation and it is more than 3 months for the new job, the measurement is yet to be given by the partner. We have complained many times to Ajay Gopalan, Partner Manager of Asian Paints and all promises were broken. Call [protected]

                  Need quick resolution.

                  Thanks.

                  R Ramesh
                  [protected]
                  Asian Paints customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 13, 2022
                  Asian Paints Customer Care's response
                  Hi Ramesh, sorry to hear about your experience. We have forwarded your complaint to the relevant team and you can rest assured that our team will address all the issues faced by you.
                  Sep 13, 2022
                  Updated by RRRRamesh
                  The complaint was raised more than a week ago, and still no response. Can you please speed up the process and it cant take so much time to resolve. Thanks
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                    M
                    Mohan Singh kataria
                    from Palwal, Haryana
                    Aug 31, 2022
                    Resolved
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                    Resolved

                    Sir I am facing a problem to redeem money showing error everytime last 3 months my contact number-[protected]
                    Oct 22, 2022
                    Complaint marked as Resolved 
                    Asian Paints customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 13, 2022
                    Asian Paints Customer Care's response
                    Hi Mohan, sorry to hear about your experience. We have forwarded your complaint to the relevant team and you can rest assured that our team will address all the issues faced by you.
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                      B
                      Bro. Ravi Channey
                      Aug 30, 2022
                      Resolved
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                      Address: d 71 hauz khas new delhi110016

                      My name is ravinder singh channey, resident of d 71, hauz khas, new delhi-110016, [protected].

                      Earlier i had got work done by very professional and expert team at my premises.

                      But i was always interested in getting work done by asan paints with 60% share of the market.

                      This is with extream regret and anger told to you that even after more than one week

                      i am at square one and humbly and firmly ask you to kindly

                      change your entire team of field workers which is nothing but

                      bunch of ### and scammers to mislead and upset the CUSTOMERs

                      and after taking advance payment send unprofessional workers who again

                      put CUSTOMERs in misery and uncertainty.

                      They cme waving hands and ask for material from us and have no covering sheets asking

                      for newspapers and totally ruined my wooden flooring while chipping wall,

                      that too half done and ran away after doing harwork of 3 hours and leaving us with nothing

                      but astonishment of professionalism.

                      I am GENUINEly asking you to kindly give my advance back

                      and allow me to throw your material out of my premises.

                      I have never been harassed and put to ransom in my life.

                      Regards with regret

                      ravinder singh channey
                      +[protected]

                      quotation accepted on 27/08/2022
                      no. 00301740

                      rs 5000/- paid va rtgs to jindal and company.
                      Oct 14, 2022
                      Complaint marked as Resolved 
                      Asian Paints customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 13, 2022
                      Asian Paints Customer Care's response
                      Hi Ravi, sorry to hear about your experience. We have forwarded your complaint to the relevant team and you can be rest assured that our team will address all the issues faced by you.
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                        K
                        Kailash Navaghare
                        from Nashik Road, Maharashtra
                        Aug 30, 2022
                        Resolved
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                        Resolved

                        Address: Lakshmi Narayan Haigts Falt.406 Folar. 4 Khandewo Nagar Opp Hari Vishava .Nashik

                        Asian paints Gift Card activate more 2 manth dilevery by hand not card activate I'm more time try shopping & please my problem soll mob .[protected] and call Asian claint not good answer this number [protected] sekh sar
                        Oct 18, 2022
                        Complaint marked as Resolved 
                        Asian Paints customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 13, 2022
                        Asian Paints Customer Care's response
                        Hi Kailash, sorry to hear about your experience. We have forwarded your complaint to the relevant team and you can be rest assured that our team will address all the issues faced by you.
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                          N
                          Naveen Gadiparthi
                          from Sathupalli, Andhra Pradesh
                          Aug 29, 2022
                          Resolved
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                          Resolved

                          Address: Sathupally, khammam district, Telangana

                          Hi Asian Paints, Just one year back we painted to my home and now everywhere in my home having bizzare pattern lines. I just wondering what to say about your products. Your advertisement looks like you are the top in paints but that's not true. I need your attention on this and I want the solution for this problem. I attached images for your reference. If needed, I'll attach more...
                          Oct 16, 2022
                          Complaint marked as Resolved 
                          Asian Paints customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 03, 2022
                          Asian Paints Customer Care's response
                          Hi Naveen, we are extremely sorry for your experience and understand the concerns raised by you. Request you to please share your contact number in a private message. We will contact you to take complete details of your concern and address the same.
                          Sep 08, 2022
                          Updated by Naveen Gadiparthi
                          Reach out me on this number [protected].
                          Verified Support
                          Sep 13, 2022
                          Asian Paints Customer Care's response
                          Hi Naveen, thank you for sharing your number. We have forwarded your complaint to the relevant team who will contact you to assist with your concerns.
                          Still I haven't received any update from Asian paints... My problem still persist no solution and no one is taking care on my problem.
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                            M
                            Mohith563
                            from Veppampattu, Tamil Nadu
                            Aug 27, 2022
                            Resolved
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                            Resolved

                            I made an enquiry for safe painting services for exterior repainting of our house in Veppampattu, Tiruvallur, Tamilnadu. I was contacted by asian paints sales representative Mr. Vikram. It was agreed upon to paint the exterior walls, all doors and windows. The workers were not properly supervised and they left early before completing the work since there was a disagreement between the contractor and the dealer. I have made all the payments on time but there is still few places that were blatantly ignored. The final payment was made on July 30 and I've been following up with Mr. Vikram to complete the unfinished work till this day. I'm frustrated and disappointed with this poor service I received even though I paid premium rates. I request Asian paints ltd to kindly look into this and do the needful
                            Sep 23, 2022
                            Complaint marked as Resolved 
                            Asian paints contacted me and got all the necessary details and forwarded it to the regional management. They assured that it will be taken care of. Then, I got a call from the regional manager and they again got the details of who supervised the site. The associate finally called me and visited the site on Sep 16 along with their technical lead. They inspected the site and promised it'll be finished within a day or two. They visited after a week on sep 23. It took a whole 4 hours and they painted the areas I pointed out. The associate was unhappy that I raised the complaint and made snide comments while talking to the painter. I waited for 56 days and didn't want to take it to this extent but they took my patience for granted. Anyway, they did complete it and I'm not going to be too critical of the quality of work. Thank you asian paints for the quick action
                            Asian Paints customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 29, 2022
                            Asian Paints Customer Care's response
                            Hi Mohith, we are sorry to hear about your unfortunate experience. Request you to please share your contact number in a private message. We will contact you to take complete details of your concern and address the same.
                            Sep 23, 2022
                            Updated by Mohith563
                            Associate visited on 16 and said he'd finish it within one to two days. They finally came back with one painter today (Sep 23) afternoon and hastily finished the pending work to an extent. I've waited for 56 days since the last payment for this 4 hours work to be done. I'm marking this as resolved. Thanks for the swift response asian paints but your employees do not reflect the same values that you stand for.
                            Verified Support
                            Sep 26, 2022
                            Asian Paints Customer Care's response
                            Hi Mohith, we're really glad to hear everything was resolved to your satisfaction! We're here for you if you need anything in the future.
                            Hi, I'm not able to message you. Please enable it for me
                            Mohith563's [Complaint's author] reply, Sep 13, 2022
                            I've shared my number
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                              G
                              Gopi_chand
                              from Hyderabad, Andhra Pradesh
                              Aug 26, 2022
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                              Masterstroke kyc pending

                              Address: Hyderabad

                              I'm a painting contractor.I using Asian paints since 5years recently I applied for the Asian masterstroke registration.I got the BP number ([protected]).But, the Kyc is pending from last 2 months I call to your customer care but nothing happened.I'm using more than 2 lakhs of Asian materials in a month.If you not done kyc I will move to some other companies like JSW paints, berger paints.The price is also less in those companies compared to...
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                              নয়ন
                              from Sabroom, Tripura
                              Aug 26, 2022
                              Resolved
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                              Resolved

                              Asian Paints — Masterstroke Coupon amount not redeem to my paytm account. Every time problem show but reedem not successful
                              Sep 29, 2022
                              Complaint marked as Resolved 
                              Asian Paints customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 29, 2022
                              Asian Paints Customer Care's response
                              Hi, we are sorry to hear about your experience. Kindly share your contact number via a private message. Our team will get in touch with you to understand and address your concern.
                              My name is ravinder singh channey, resident of d 71, hauz khas, new delhi-110016, [protected].

                              Earlier i had got work done by very professional and expert team at my premises.

                              But i was always interested in getting work done by asan paints with 60% share of the market.

                              This is with extream regret and anger told to you that even after more than one week

                              i am at square one and humbly and firmly ask you to kindly

                              change your entire team of field workers which is nothing but

                              bunch of idiots and scammers to mislead and upset the customers

                              and after taking advance payment send unprofessional workers who again

                              put customers in misery and uncertainty.

                              They cme waving hands and ask for material from us and have no covering sheets asking

                              for newspapers and totally ruined my wooden flooring while chipping wall,

                              that too half done and ran away after doing harwork of 3 hours and leaving us with nothing

                              but astonishment of professionalism.

                              I am genuinely asking you to kindly give my advance back

                              and allow me to throw your material out of my premises.

                              I have never been harassed and put to ransom in my life.

                              Regards with regret

                              ravinder singh channey
                              +[protected]

                              quotation accepted on 27/08/2022
                              no. 00301740

                              rs 5000/- paid va rtgs to jindal and company.
                              Helpful
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                                R
                                raka72
                                from Ghaziabad, Uttar Pradesh
                                Aug 26, 2022
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                                Address: Ghaziabad

                                I am a flat owner in Amrapali Village Society, Indirapuram (Ghaziabad) for more than 8 years. I am also a member of the Amrapali Village Residents Welfare Association (AVRWA). Every flat owner including me pay common area maintenance charges to the AVRWA every month and against which various common facilitates are provided from the collection of common fund of society. There is a managing committee of AVRWA to look after the affairs of the Society.

                                It is submitted that a tripartite agreement was held between the then Management Committee of AVRWA, M/s Colourplus and M/s Asian Paints for painting of external facade of all towers of the Society in September-October 2019. As per the agreement, time completion for work is mentioned as 6 months from start of the work and there is a Warranty clause wherein it has been mentioned that the vendor will maintain the painting if any defect is happened for 8 years.

                                It is submitted that the painting work of all towers of society which was started in September 2019 has not completed so far whereas AVRWA management committee has disbursed more than 95% payment to the vendor for painting work. Further, painting of some of the towers has got deteriorated and there have been many spots raised after painting. It appears that either the paintings are not done properly by the vendor or the quality of the paint used was not good. So far as the quality of paints, M/s Asian Paints claims that their paint is of supreme quality and it cannot vanish or deteriorate easily. Based on the claim, it can be assumed that the vendor has not used good quality paint of Asian Paints whereas it has been mentioned in the agreement that vendor will use a specific brand of Asian Paints for painting of all towers.

                                As such, there is a need to verify the fact as to whether the specific brand of paint has been used for painting of all towers by the vendor. Further, re-painting of all those towers wherein painting has got deteriorated, by good quality paint under the supervision of Asian Paints company and AVRWA may be ensured as per the warranty clause of the agreement. Also, penalty should be levied against the vendor for non completion of work within time as per the existing penalty clause in the Agreement and no payment may be done till completion of all the painting related works in Society.

                                with regards
                                Asian Paints customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 26, 2022
                                Asian Paints Customer Care's response
                                Hi, we understand that you have had an unpleasant experience. Request you to please share your contact number in a private message. We will contact you to take complete details of your concern and address the same.
                                Aug 27, 2022
                                Updated by raka72
                                Please give your contact number where I can share my details
                                Despite repeated requests, no action happened in the matter. I requested your sales official over the telephone number of times to give a suitable response to my grievance. It is again a request for visiting the issue on priority.
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                                  raka72
                                  from Ghaziabad, Uttar Pradesh
                                  Aug 26, 2022
                                  Resolved
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                                  Resolved

                                  Address: Ghaziabad

                                  I am a flat owner in Amrapali Village Society, Indirapuram (Ghaziabad) for more than 8 years. I am also a member of the Amrapali Village Residents Welfare Association (AVRWA). Every flat owner including me pay common area maintenance charges to the AVRWA every month and against which various common facilitates are provided from the collection of common fund of society. There is a managing committee of AVRWA to look after the affairs of the Society.

                                  It is submitted that a tripartite agreement was held between the then Management Committee of AVRWA, M/s Colourplus and M/s Asian Paints for painting of external façade of all towers of the Society in September-October 2019. As per the agreement, time completion for work is mentioned as 6 months from start of the work and there is a Warranty clause wherein it has been mentioned that the vendor will maintain the painting if any defect is happened for 8 years.

                                  It is submitted that the painting work of all towers of society which was started in September 2019 has not completed so far whereas AVRWA management committee has disbursed more than 95% payment to the vendor for painting work. Further, painting of some of the towers has got deteriorated and there have been many spots raised after painting. It appears that either the paintings are not done properly by the vendor or the quality of the paint used was not good. So far as the quality of paints, M/s Asian Paints claims that their paint is of supreme quality and it cannot vanish or deteriorate easily. Based on the claim, it can be assumed that the vendor has not used good quality paint of Asian Paints whereas it has been mentioned in the agreement that vendor will use a specific brand of Asian Paints for painting of all towers.

                                  As such, there is a need to verify the fact as to whether the specific brand of paint has been used for painting of all towers by the vendor. Further, re-painting of all those towers wherein painting has got deteriorated, by good quality paint under the supervision of Asian Paints company and AVRWA may be ensured as per the warranty clause of the agreement. Also, penalty should be levied against the vendor for non completion of work within time as per the existing penalty clause in the Agreement and no payment may be done till completion of all the painting related works in Society.
                                  Sep 30, 2022
                                  Complaint marked as Resolved 
                                  Asian Paints customer support has been notified about the posted complaint.
                                  Verified Support
                                  Aug 26, 2022
                                  Asian Paints Customer Care's response
                                  Hi, we understand that you have had an unpleasant experience. Request you to please share your contact number in a private message. We will contact you to take complete details of your concern and address the same.
                                  Oct 05, 2022
                                  Updated by raka72
                                  Without action, the complaint has been shown as resolved.
                                  No action happened. But the complaint has been shown as resolved. Situation is same.
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                                    Nilimjyotikalita
                                    Aug 23, 2022
                                    Resolved
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                                    Resolved

                                    Address: Selenghat - 785636

                                    I had used Asian paints waterproof wall putty and exterior/interior paints in my newly made house. But within 6 months of applying the putty on the walls, the putty has been damaged. My walls looks horrible now. Very disappointed. I need solution. My email is -
                                    [protected]@gmail.com
                                    Feb 12, 2026
                                    Complaint marked as Resolved 
                                    Asian Paints customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 23, 2022
                                    Asian Paints Customer Care's response
                                    Hi, we are extremely sorry for your experience and understand the concerns raised by you. Request you to please share your contact number in a private message. We will contact you to take complete details of your concern and address the same.
                                    Verified Support
                                    Sep 07, 2022
                                    Asian Paints Customer Care's response
                                    Hi, hope you are doing fine. We haven't received your number yet. Kindly share your phone number through a private message and we will investigate the issues faced by you.
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