[Resolved]  Asian Paints — beware of going with asian paint ezycolour home solutions....

I had given order for putty and Internal paiting works for my home.

I have been facing hell with Asian paints in terms of quality/Timelines of the work, which is not as par of commitments with the marketing people. I clearly set my expecations on the work quality to the marketing person before commiting itself. The kind of services/professionalism/timelines they had provided was worst and i strongly feel we will get good quality work with the local vendors with lesser price (30% less).

Quality

Putty Finishing - Worst, i can give negative rating if permits
Paiting - Average, I am giving this ratomg after taking corective actions.

Timelines
- I think the work started on Apr-2018 3rd week and stil they didn't complete fully
- My kids had to stay at home with out schooling for 3 weeks due to the delays

Money
- Premium charges (30%) extra compared to local vendors stating the reasons as Quality, Timelines, Hasslefree. Almost i visited the site once in 3 days.
- Paid initial amount on 18-Feb. Enjoyed the interest till the work started
- Work started on 3rd week of Apr. This is as per my wish. They took almost 2 months. Still there are patches to be reworked.

Finally, they cheated me with false commitments and the outcome of the work is not par with the expectation and ruined my dreams.
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Aug 17, 2018
Complaint marked as Resolved 
Asian Paints customer support has been notified about the posted complaint.
Verified Support
Jul 12, 2018
Asian Paints Customer Care's response
We are extremely sorry for your experience and understand the concerns raised by you. We request you to please share your contact number in a private message with more details. We can get your complaint registered and ensure that all your concerns are addressed satisfactorily.
Nov 08, 2018
Updated by yelubolusv
Here is my mobile number#[protected]. i have been requesting for invoices, Quality reports, warranty documnets for the work done to my house. But there is not response to my emails aswell. I tried reaching supervisors, marketing guys but no luck. i am looking for immediate action. I hope you will call on my mobile to understand the things.
Nov 08, 2018
Updated by yelubolusv
I surprized to see that the complaint is resolved with out taking any action. Please reopen this
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