[Resolved] Asian Paints — defective one piece of ewc supplied not as per specification | |||
We purchased the one piece ewc as per attached bill amount rs. 8000/-. We fitted tiles in bathroom keeping the distance from wall 228 mm up to the centre of outlet of ewc as per diagram provided by the asian paints company along with one piece ewc but now water tank has touched the wall as it is not aligned with the bottom of ewc. Hence it is not fitted. Now it ewc can be fitted only with after breaking tiles and centre of ewc outlet should be at the distance of 9.70 inches from the wall, then only it can be fitted. So we required the approximately rs. 2500/- expenses to be incurred for re fitting the tiles and the connecting pipe to outlet of ewc but the asian paints company which manufacturing the products in the name of bathsense is dening but we made the expenses as per the diagram provided by them to fix the ewc one piece which i bought as per our choice. So we request you to please provide the rs. 2500/- towards the expenses for refixing it, if not then provide me the rs. 15000/- as i am facing this problem for one month this has me given mental, sicial and economically harrassment by them. Was this information helpful? | |||
Aug 12, 2019 Complaint marked as Resolved Asian Paints customer support has been notified about the posted complaint. Verified Support Jul 10, 2019 Asian Paints Customer Care's response Hi, we are sorry to hear about your unfortunate experience.Kindly share your contact number via a private message. Our team will get in touch with you to understand and address your concern. | |||
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