[Resolved]  Asian Paints — Irregular work in my home premises[protected]Cust id)

Address:Mumbai City, Maharashtra, 400055
Website:www.asianpaints.com

Hi,
This is in regarding the ongoing painting works in my home by your Colour Concept Team. My customer ID is 12532885. Still now there are many issues that forced me to complaint many times at your customer care. I am not at all happy with the service of Colour Concept.
Previously I have informed you about the colour mismatch with the shade code I have provided. Still that correction is pending from your team. Now the painter is irregular in doing the work at my premises. They are giving useless reasons & not coming regularly. How can you stay in a 2 bed room home where 80% of the area is covered by the painter?? It is almost one and half months we are staying in one room only. Even My wife is bit allergic to dust and due to this I am suffering from breathing problem frequently.
I have fade up with the contractor and the service advisor.
I know this thing happened to us because we have paid the full contract amount.
I am also attaching my room's pics of present condition.

This time we are going to complain in consumer forum also because we have been suffering a lot due to irregular and erroneous work of colour concept painter.
+1 photos
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Aug 7, 2021
Complaint marked as Resolved 
Asian Paints customer support has been notified about the posted complaint.
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I forgot to mention another thing here so I am adding. To prove that the Color shade is mismatched with the shade code selected, I have purchased the same color shade from my own expenses.
Dear Rahul, we apologize for the inconvenience caused. Kindly share your contact number, our team will call you to take complete details of your concern and address the same.
We have forwarded your complaint to the relevant team. We will revert to you shortly. Kindly bear with us.
Thank you for speaking to our representatives who addressed all your queries. We're really glad to hear everything was resolved! We're here for you if you need anything in the future

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