[Resolved]  Asian Paints — new dealership given within 50 meters of existing dealers without prior intimation

Address:Kakkur, Kozhikode, PIN-673613, Kozhikode, Kerala, 673613

We, “holy paints” located at kakkur, kozhikode are an authorised wholesale dealer of asian paints since 01st april 2010 (Dealer code 280305). With regard to the service rendered to us by your company, we wish to inform you that :
• a salesman has not visited our office in the last 6 months.
• a new wholesale dealership was given in kakkur without any prior intimation to us.
• the distance from our office to the new agency is just 50 metres.
• no communication or explanation is given as to why a new dealership is given right next to our office.

Considering the above mentioned matters, we have decided to formally raise a complaint against the behaviour of the company against us.
Currently, we have a stock worth rupees fifteen lakhs. Considering that a new agency ws given right next door, we are unsure as to what we are to do with this stock.
Hence, kindly provide a detailed reply regarding the matters mentioned in this official complaint.in case of further clarification, contact us at [protected].
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Aug 8, 2019
Complaint marked as Resolved 
Asian Paints customer support has been notified about the posted complaint.
Verified Support
Jul 08, 2019
Asian Paints Customer Care's response
Hi, we are sorry to hear about your unfortunate experience.
We have escalated your complaint to the relevant team who will work towards addressing the same.
Complaint comments 

Comments

I want Asian paints fully automatic paints mixture machine.

Asian Paints Customer Care's response, Jul 30, 2019
Verified Support
Hi Aaditya, to get a paint mixing machine you need to have a dealership with Asian Paints. Do let us know if you are looking for a dealership with Asian Paints.
Dear sir
My out side wall the matter of getting color out in two months please suggestion my problem
Asian Paints Customer Care's response, Aug 7, 2019
Verified Support
Hi Faisal, request you to please share your contact number in a private message. We will contact you to take complete details of your concern and address the same.

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