[Resolved]  Asian Paints — not resolved

Dear sir,

I am already registered a complaint

Customer name: prasanth p s
Complaint no.: [protected]
Complaint created date: 13.02.2019

I have registered a complaint on 13.02.2019 against asian paints for the colour mismatching, now almost 2 months over after my registration. At a time complaint is not resolved. Actually their representative contacted me and agreed for giving the compensation and he told me the compensation can be collected from the dealer. But afterwards no reply. What is the reason for this much delay? Please do the needful.

Regards
Prasanth
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May 13, 2019
Complaint marked as Resolved 
Asian Paints customer support has been notified about the posted complaint.
Verified Support
Apr 08, 2019
Asian Paints Customer Care's response
Dear Prasanth, we have escalated your complaint to the relevant team who will work towards addressing the same.
Complaint comments 

Comments

Dear sir,
I purchased asian paint all material (Rang Mahal code - 263960) and i required all paint and other materials purchase but my house colour are fade in next year. Colour code - 7821
Kindly request to you pls contact
Rang Mahal
Mahanad hooghly
Code - 263960

Asian Paints Customer Care's response, May 13, 2019
Verified Support
Hi, we are sorry to hear about your experience.
Request you to please share your contact number in a private message. We will contact you to take complete details of your concern and address the same.

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