[Resolved] Asian Paints — Poor paint and customer care service

ayush99347

Address:

Ayodhya, Uttar Pradesh

Dear,
Sir/Ma'am,
I want to inform you that I am complaining about your service of home painting from december 2020 and I am very dissapointed because no one is listening my complaint in your company. In fact, not only your customer care service but your home painting service is too bad. The paint of my home was started desolating in just two weeks after painting (december 2020). The colour of paint in my home is not as same that I choosed. And your dealer is not listening our complaint about the paint even your city manager is also not listening our complaint. It is not about one room, it is about the whole house.

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Aug 6, 2021

Complaint marked as Resolved

Asian Paints customer support has been notified about the posted complaint.

Verified Support

Feb 18, 2021

Asian Paints Customer Care's response Hello, we are sorry to hear about your unfortunate experience. We request you to please share your contact number in a private message. We can get your complaint registered and ensure that all your concerns are addressed satisfactorily.

Feb 19, 2021

Updated by ayush99347 How Can I send you my contact number through a private message?

Verified Support

Feb 23, 2021

Asian Paints Customer Care's response We have escalated your complaint to the relevant team who will work towards addressing the same.