[Resolved]  Asian Paints — Poor painting service and workmanship

Address:2004, Signia Waterfront, Airoli, Navi Mumbai 400 708

Greetings for the day!

Myself Dinesh Purushe (M) [protected], acquired asian painting services with premium rates, however the quality of painting work is below average. There are several issues like;

1. Use of material not as agreed. Quote provided to me for Royale Matt paint for ceiling however site painter team (2 no) are using apcolite premium interior emulsion.
2. Asian paint Executive not visiting the site, always sick excuses.
3. Proper sanding, putty work was not carried out. Most of the wall and ceiling surfaces are rough.
4. There is no supervisor, we are only supervising the work, then what is the need of your services.
5. This local contractor of Asian paint is trying to save on material cost by using less quantity. Hence poor look / finishing of walls and ceiling.

Any senior officials from Asian Paint can visit and recheck my above observations.

We do not expect such quality of work from Asian paint, we are paying premium rates for the work and getting pain from you people. Seniors to look into this matter and help us out.

Please do the needful.

With Regards,
Dinesh Purushe[protected]
Address: 2004, Signia Waterfront, Airoli, Navi Mumbai 400 708
Was this information helpful?
No (0)
Yes (0)
Jul 4, 2022
Complaint marked as Resolved 
Asian Paints customer support has been notified about the posted complaint.
Verified Support
Jun 03, 2022
Asian Paints Customer Care's response
Hi Dinesh, we are extremely sorry for your experience and understand the concerns raised by you. We have forwarded your complaint to the relevant team and you can rest assured that our team will address all the issues faced by you.
Complaint comments 

Comments

Hi Dinesh, we are sorry to hear about your unfortunate experience. We request you to please share your contact number in a private message. We can get your complaint registered and ensure that all your concerns are addressed satisfactorily.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Asian Paints
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    78%
    Complaints
    873
    Pending
    196
    Resolved
    621
    Asian Paints Phone
    +91 22 3981 8000
    Asian Paints Address
    Asian Paints House 6A, Shantinagar, Santacruz (E), Mumbai, Maharashtra, India - 400 055
    View all Asian Paints contact information