[Resolved]  Asian Paints — poor quality & unsatisfactory painting & wall putty service for my flat

Address:700135
Website:www.asianpaints.com/cc-online/index.aspx

Asian paints has provided a quotation of 36000 for wall putty. Wall painting & doors painting for my 2 bhk flat at shapoorji kolkata. I was promised that the painters are trained painters from asian paints. But was cheated as the job was handed over to the contractor. Moreover i did not like the work by the contractor & requested the project manger (Tanmoy) to change the contractor. But he did not bother to do that. He promised that the he will assure a quality finish. But to my surprise visit to the site. I found that the painters had started painting the doors without using wood primer which was mentioned in the contract. On asking that why are they not using the primer, they replied that they have been instructed the same by the contractor. They did not use adequate wall putty. They also did not use weather ultima for the balcony ceilings, which was mentioned in the quotation. As a result the work turned out to be a disaster. The contractor was busy saving his material. The work had started in unprofessional manner. My belongings were not packed properly. It was just covered by few white sheets. Everything was lying here and there. I want a refund on this or else a compensation amount, as the finish was of poor quality, lack of materials used, & mental harrasment during the process..
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Sep 23, 2018
Complaint marked as Resolved 
Asian Paints customer support has been notified about the posted complaint.
Verified Support
Aug 23, 2018
Asian Paints Customer Care's response
Hi, we are sorry for the experience you had with Asian Paints Ltd. Request you to share your contact number. Our team will get in touch with you to address the same.
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