[Resolved] Asian Paints — Problems with Asian Paints painting services

Bonnie Michael

from Mumbai, Maharashtra

Oct 27, 2022

Address:

Mumbai

Cracks appeared 2 months after I used your painting services and I have been following up with them since then... now 9 months after that and your technician visiting 3 months back, there has been absolutely no effort to solve my problem.

Never expected Asian paints to be so unprofessional.

Have been following up with them again since September and they just keep replying with "We understand and we will resolve this", but there is no resolution.

One technician who called actually went ahead to say that "If cracks appear after painting that is not our problem. We don't fix that"

Have lost all home and utterly disappointed with the way they are treating customers.

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Dec 4, 2022

Complaint marked as Resolved

Asian Paints customer support has been notified about the posted complaint.

Verified Support

Oct 27, 2022

Asian Paints Customer Care's response Hi Bonnie, we have already escalated your concerns to the relevant team. They will reach out to you with an update.