| Address: | 12 neelgagan park Bareilly u.p. India 243006 |
I am from Bareilly, u.p. we have purchased around 2600 sq ft tiles for a newly constructed house fro Ashi sales corporation, a renowned kajaria dealer in Bareilly. There I found Mr. Sunil Kumar from Asian paints who explained the epoxy based tile grout material from Asian paints. He promised to deliver the 3 different components by next evening. On next day he delivered a opened packed of ivory powder and a packed bucket which contains two bottles at the construction site where our Mason has received the material. On asking that why the powder is not packed he answered that it is required to open up the packet in order to check the color consistency. When our Mason goes to apply the grouting material it hardened up like a stone in just next 15 minutes and the grout which were filled by the material also gets jammed. Around 120sq ft tiles gets spoiled by that material. When I called me. Sunil regarding this he accepted that the material was defective and also he assure to deliver another bucket with same color in a day or two along with the cost of tiles and labour included in that and taken my aadhar card to file complaint. But now 15 days are over and he is making fool o[censored]s.
Asian paints is a renowned company and hope that such cheating may not be promoted by the higher authorities. Looking forward for ur reply and support
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