[Resolved] Asian Paints — Regarding Warranty certificate for 7 yearstupi

K Satyanarayana Reddy

from Hyderabad, Telangana

Jun 13, 2022

Address:

Shiva Temp-le, Pekeru village, Tanuku Taluk,West Godavari district, Andhra Pradeesh 534211

We have entrusted a job " temple painting" to your agent Mr Chandra seker, colour associate Mobile No:[protected] at Pekeru Village, West Godavari District, Andhra Pradesh-534211 order no:[protected]apex ultima).The work was completed and paid in full amount in the month of April 2022.As per terms and conditions you are supposed to provide a warranty certificate for 7 years as per quote.The undersigned had requested quite a number of times over phone to all concerned i.e Mr chandrasekhar- colour agent, Mr Pusslala Hanumantu- TL, and your Customer care executives number of times say more than 20 times.But, every time they used to say they will discuss the matter with the concerned person and will ensure a call back from our warranty team. till date i have not received any call from warranty department

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Aug 6, 2022

Complaint marked as Resolved

Asian Paints customer support has been notified about the posted complaint.

Verified Support

Jun 14, 2022

Asian Paints Customer Care's response Dear K Satyanarayana, we are sorry to hear about your unfortunate experience. We request you to please share your contact number in a private message. We can get your complaint registered and ensure that all your concerns are addressed satisfactorily.

Verified Support

Jun 14, 2022

Asian Paints Customer Care's response Hi, please accept our sincere apologize for inconvenience and disappointment. Request you to please share your contact number in a private message. We will contact you to take complete details of your concern and address the same.

Verified Support

Jul 04, 2022

Asian Paints Customer Care's response Hi, hope you are doing fine. We haven't received your number yet. Kindly share your phone number through a private message and we will investigate the issues faced by you.