[Resolved]  Asian Paints — Royale colour: White patches

We did an internal colour of my house using Asian paints Royale brand, before applying the colour we applied putty and Primer also from Asian paint before applying Royale colour on the wall at around 2 months back. Now white patches are appearing on every wall, A white dust layer covers the whole wall, if we rub the wall with hand it disappear temporarily but it appears again after some time. It looks really bad and truly we are really disappointed after using premium quality Asian paint colour. If I need to re-paint my wall then it is removing the colour, applying Primer and applying colour again and every step requires labour cost. We have applied this on a newly build construction, so there is no point of damp wall or water leakage.
I would request if your representative can visit my place to have a look and sort out the issue. We have taken the colour from "Apna Traders" (Dealer of Asian Paints). My address is as below.

Ambarnath West, Patel Planet, Mercury, Behind Father Agnel school.
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May 23, 2022
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Hi Moulaali, we are extremely sorry to read about the experience you have had with our services. Can you please share your contact number via a direct message? Our team will get in touch with you to understand and address your concerns.
How can you resolve this issue without connecting and without any comment?

https://www.consumercomplaints.in/asian-paints-b100504

Asian Paints Customer Care's response, May 23, 2022
Verified Support
Hi Moulaali, we have not resolved your complaint. This is due to some technical glitch. Can you please share your contact number via a direct message? Our team will get in touch with you to understand and address your concerns.

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