I am from Hyderabad.
I had enquired about my house painting and waterproof work in their portal, the Asian paint folks called me and assigned the job to someone by name Vinith (Sales Executive) who called me and came to see the work along with a vendor by name Sharif on 25th of August. I showed them all the internal painting work that needs to be done including the 3 external walls where the crack filling and waterproofing needs to be done. They completely understood the work and also told me how would they be carrying out the work. I was satisfied with the discussion hence I asked them to submit the quotation which I received on 26th August.
The 26th August and 27th August I called up a few other vendors such as no brokers, urban clap and Berger. I also received quotations from all of them. While Asian Paint quotation was high but me and my wife decided to give it to them as they are the best, hence we decided to go with Asian Paint. On 2nd September I requested Vinith to come once for a final discussion on sunday but he said that 3rd being sunday he will be on leave but he will send the vendor for discussion at 10 AM. On Sunday 10AM Vinith sends me a message stating that the vendor can;t come but asked me to not worry as the vendor and he himself will come on Monday 4th September to have final discussion and start the work. Please note that, due to the assurances coming from Asian Paints side, I rejected all the other proposals as they were chasing me to get the order.
On Monday morning at 10 AM I called up many times to Vineet but he didn;t pick the phone so I called up the vendor who in turn started giving multiple excuses to not work on this project. Finally Vineet sends me a message in WhatsApp asking me to pay more 15K to the vendor on top of the quotation amount.
Pls note that, I have already declined the other vendors and I don;t have anyone now to do this work. Moreover this was a time bound work which was supposed to be finished by 15 September as my tenants are moving in from 16 September. I am at a great loss as I have already lost 5 days. It seems there is a big nexus between the Asian paint sales guy and the vendor to jack up price at last minute beyond the quoted value which will directly go to their pocket.
I would like you guys to take action on this immediately and start the work otherwise i would like to file a case against Asian Paint along with the quotation that you had given me.
Thanks
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