[Resolved] Asian Paints — Unprofessional attitude

Arnaba Ghosh

Sep 20, 2021

Address:

North Calcutta Paints ,Shyambazar, kolkata

Hello
I am doing my painting services through Asian Paints which I think I did a big mistake. From day 1 I was told that the last phase of sanding process will be a machine work no man made sanding will be done in the last phase. But to my surprise nothing has happened according to their promises. Moreover the most ridiculous thing is that till now no executive has been appointed to my site. So everyday I have to visit the site leaving all my work aside. And the customer relation officer who actually was there when contract was formed hardly pick up my phone. Whenever you will need him he will never pick up phone.
This is really really a unprofessional attitude from your side. Either you solve my issue or I have to think some different way.
Thanks
A Ghosh
501/1 Jessore Road
Identity Block-B 14 F
Kolkata-55
Ph-[protected]
[protected]

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Oct 28, 2021

Complaint marked as Resolved

Asian Paints customer support has been notified about the posted complaint.

Verified Support

Sep 21, 2021

Asian Paints Customer Care's response Hi Sir, please accept our sincere apologize for inconvenience and disappointment. We have forwarded your complaint to the relevant team and you can rest assured that our team will address all the issues faced by you.

Verified Support

Sep 27, 2021

Asian Paints Customer Care's response Hi Arnaba, thank you for the information, We have updated the local team about the concerns raised by you who will check internally and take the appropriate action upon the same.