[Resolved]  Asian Paints — Unreasonable answer

Address:Vadodara, Gujarat

Unit head mailed me that the area under moisture is not under that purview so please make me clear that (1) when you had taken measurement you included that area (2) when there was 18-20 % moisture you suggested me to apply Dr fix it the area was under your purview now after one month that area is out of your purview how can it possible ? How unreasonable answer is this!
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Aug 6, 2021
Complaint marked as Resolved 
Asian Paints customer support has been notified about the posted complaint.
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Dear Rajesh, our team is interacting with you on email. A meeting for tomorrow has been fixed to discuss the final details and chalk out the plan going forward.
Dear Rajesh,
Thank you for meeting our team. As informed, work of Damp Block (cost borne by you) and Royale Play (done by us as a goodwill gesture) will be done at your site.
Do let us know if you require any further assistance.
Regards
Aparna
Asian Paints Ltd

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