Asian Paints — WORST AFTER SALE SERVICE / Damp proof / DAMP PROOF ROOF SOLUTION / Warranty

Address:

Delhi

Highlighting this is the worst after sales service response from a listed company like Asian Paint. / DAMP PROOF

Asian paint is cheating people with fake promises. I have opted for ASIAN PAINT DAMP PROOF ROOF SOLUTION. they Assured me 8 year of warranty on leaking or Damp proof against the service. thinking that let professionals do it but i was wrong Local people Work more prompt and give after sale service as well. Leave these 8 Year you are not valuing customers after one month on work completion.

Since August I have been Facing the issue and repeaditly reported the same issue again and again on Asian paint helpline. The problem after the solution is still not fixed, your executive tends to make commitments and excuses only no service. Mental disturbance and physical efforts both disturb.Whole family is disturb.

4th time the complaint has been made. on Asian paint Customer care.

1st complaint No (Not taken) - Response and closed the companint.on
2nd Complaint no.[protected] Mr.Ravinder was assisend he visited He visited But not able to see the visible Crak on the roof and Given the assurance for proper service but again case closed without information.
3rd companint no.[protected] logged They came and checked the same.
4th Again the same problem came to us[protected] site inspection Happened, but NO resolution till now.

Hiring such a named company and Following up for services like this is Very annoying. In such for peace of Mind We hired Asian Paints and Now it is pain in Mind. Very bad experiance.

Problems below:-

1. You people Close calls without executive visit response.
2. The Estimate provided on the Amount of paint applied was fake at the time of deal.
3. After sales service is the Worst Part i have ever experienced. you people Do not response and close call
4. While i am reporting the issue 4th time now your Service people are saying this is a construction Fault.

I want a repair to be done on At most priority and we are having sleepless nights . we just hope it should not rain .. till we get rapair done. we do love rain. it has been a fourth time same issue i am reporting. I hope you pleople understand the situation. We have toddler in house. a family of 7 people is struggling every day and Hoping rain should not come. Requesting you to rectify the issue ASAP.