Asianet Satellite Communications Complaints & Reviews

My service consumer no :AA 91005962
Based on the reminder from Asianet Satellite Communication Ltd for the annual renewal for the service TV network for the period 2017-18, I attempted to renew the subscription on line in the company site. The offer mentioned in the communication was for 12 months subscription 2 month extra service will be provided. Hence, renewal was made thro online and payment was made thro my credit card for an...

Recently there was huge rain and lightning in my area and due to this factor my Digital set up box was completely ruined.Mind due I have got light arrest facility at my home and all my electrical equipment's are safe from lightning since this set up box has got coaxial cable connection an external surge came through that line and completely ruined the set up box.I had formally filed a complaint against it on the very same day and so far there...

Sub code: CN 62877
URGENT
Place Tripunithura, Ernakulam

I need to shift my asianet broadband service from my old house to new place( both in Tripunithura) as my old house is getting demolished. Two weeks ago, I went to Palarivattom office in person and requested the shifting, I got a slip for it and was told someone would come home to do the shifting. I waited but no one came. I then called customer care service...

Dear Team,

My name is Eldho Alex
I had purchased an Asianet Broadband Connection with the hopes that i can use high speed internet when i come back from office. Unfortunately Asianet Broadband Service is so hopeless that even when i give the Customer Care the information that i do not have internet, all they tell is "it is being taken of and wait for 24 hours !!"
As per their system, they have told me that my...

The service provide by the asianet cable are very poor we are very disappointed with your connection you are a global channel but your service is very bad. i paid the whole year amount in advance always show signal not found ... most of the time the connection is not available so much delay to fix the issue... in the evening from 7:30 pm to go beyond 9:00pm the connection is not available this is the peak time for people to watch tv but there...

Date - 14/mar/2017
Complaint number - mk44277 (Latest one) (Issues have been going on for over a year)
Connection - broadband connection
Package - asianet 20 - 20/10 mbps | 20gb
Asianet - cost - rs. 1599.00 (Per month - yes! More than their published packages)

Issue - broadband connection is irregular, constantly going off, poor connectivity, staff not fixing issue (Even when they are aware of the...

My customer ID is JA92001910. Cable is not working since 8 am of 11/03/2016. I have lodged a complaint to your customer care. Today is elction result day and am not able to view the TV channels. It is regret to note that Customer care personnel of your Palakkad cable TV office is not attending any call .I am dialing the your oice nos 2547348 and 2547347 since 8.20 onwards but no one is attending. If this trend is continuing from your palakkad...

Hi, I am regularly watching Asianet serials along with my family, one of this is chandhamaza serial.very sad to see that in almost all episodes which I saw recently the child(as amrita child)is crying continuously, with child crying you are shooting .It's very cruel .I felt really sad and disappointed that Asianet being such a big channel is allowing such wrong thing s with a child.Is it allowed to such things.The child cannot defend herself...

In today's comedy stars season 2 episode ie of 24th feb 2017, the team performed a comedy on rape. Rape is a very sensitive issue and it was mocked on in a very disgusting way saying the parents supported the rape and what all nonsense. The team most certainly didnt use its brain while forming such a dumb skit and worst was all the audience laughing at this along with the judges!! i expected atleast a bit more sensibility from the judges...

This is just to inform that the host of codeshwaran in asianet is simply wasting time and not completing the show in proper way.He just waste to much time in rubbish talks and take lot of time to say correct option after each question.People loose patience waiting for the right ans and takes lot of time to ask questions.Kindly consider our complaint and endure it is undone.Thank you....

I went to the Asianet Satellite Communications Ltd, Ushas Tower, 3rd Floor, Maidanam Junction, Varkala on 21st January to enquire about some options to upgrade to a faster broadband connection. As I need a higher connection for just a month, I wanted to know if that was possible.There were two personals sitting in the office who are supposed to attend to consumers, I suppose. The guy among them was so rude and his attitude was so insulting....

I have made a similar post regarding Asianet broadband ramping up pings on certain hours of the day, it has been a month and they still haven't resolved it and customer support is a acting like an actual potato when it comes to resolving issues.

Earlier I made a post on the same website and luckily they replied, but haven't changed or either thought of fixing, what makes it frustrating is that, on certain times of the day,...

During november and december last year.. all users in triavndrum (kerala) have been experiencing poor pings.. upto 300 ms.. as i am an online gamer.. i am not able to play...in speedtest, i used to get 9ms.. now it is 300ms.. when i contact customer care.. they advice me to contact [protected]@asianetbroadband.in and they offer no response.. me and my friends are also experincing same problems.. and we already complained.. the issue was solved...

I made a post a couple of days before saying that the connection that asianet has given me (Customer id: tv118940) has been completely unstable, with throttling, high ping at certain fixed times, dns changes, low speed and much more. I previously made a very extensive post about the issues that i am facing, upon contacting the customer service they even fail to recognize some of the terms i used which should be very well familiar to them.br...

Customer id:tv55391
Service: broadband
Issue: high ping and loss on servers outside kerala, in trivandrum.

I've been contacting asianet's customer service for the 3 to 4 weeks regarding the fact that there's constant throttling in the city of trivandrum on fixed time periods, which results in high ping and packet loss. This has been happening for over the course of 3 weeks, and asianet's customer service representatives...

Customer id:tv118940
Service: broadband
Issue: high ping and loss on servers outside kerala, in trivandrum.

I've been contacting asianet's customer service for the past one week regarding the fact that there's constant throttling in the city of trivandrum on fixed time periods, which results in high ping and packet loss. This has been happening for over the course of 2 weeks, and asianet's customer service representatives...

It's very sad to tell about your poor service. I have given complaint many times about the cable problem in my area in phone and also in your office. But not a single person came to enquire or rectify the problem. Now it's showing this msg.Now the only way is to take another cable operator's connection /you have to take suitable measure against this problem....

Hi,
I am sending complaint from karicode kollam, we are not getting asianet, asianet plus and asianet movies last 1 week. And when we complained about this to our cable operator they are saying its not their fault its asianet channel who have increased cable charge 100-200 per connection. Is there any genuiness in this case. Kindly revert on this.

Regards,
Seetha Lakshmi...

Dear asianet,
I have taken asianet broadband connection on 19/11/16.my customer id is ca26006.they said that it has speed of 10mbps.and after connection i used it for downloading files.it has a speed of 400k/s .so i contacted to customer care .they said a small variation .it will done in 24hours.so iam writing in monday .the speed is not increased.so contacted to asianet they said that it only for browsing and watching vedios not...

Dear Sir,

Will u please stop fooling audience through the stupid serials, all the serial story are same only name and title are different. plz do new programs instead of the it . There is a serial chandanamazha what's wrong with the writer and director i dont know plz take them to mental hospital .We have many artist in comedy plz put them as judge instead of rimi tomy, she is not eligible to sit in that position....