Asianet Satellite Communications — poor service | |||||
I contacted Asianet customer care multiple times due to problem in the connectivity days before itself. Customer care contacted me multiple times and assured resolution. But didn't resolve. This went on for 3 days after which they sent a technician. It got resolved. I asked them to extend my service by 3 days which I lost. They told they will send mail but didn't. Again my connection which was going to expire tomorrow night was renewed today without my permission. Again I lost 2 days. Total 5 days! Now I again my connection is not working properly. It is showing just 4 MBPS speed. Not able to do anything. And no response to email too. I send many emails and nothing happened. I would like to file a complaint against you in the consumer court if this continues. This is cheating as we are paying for period duration and days are lost. Time is lost which is inevitable. Most probably I wont be continuing the connection. I think Airtel and JIO offers better services. Consumer No: CN133174 Was this information helpful? | |||||
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Asianet Satellite Communications customer support has been notified about the posted complaint. | |||||
 1 Comment | |||||
Comments
Sir I am Sindhu Rajeev decided to discontinue the asianet broadband net connection due to the improper service. I am not satisfied with the service. I complained last month but there was no action on this and I am getting the bill of the net that I didnt used.
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+91 80 8606 0665 [Corporate Customer Care]
2nd Floor, Leela Infopark, Technopark Campus, Trivandrum, Kerala, India - 695006