[Resolved] Askmebazaar — For Refund As Well As Many More... | |||
Respected Sir/Ma'am, Myself Pranav Kumar Kasaudhan...I placed an order regarding Chennai Super King T-Shirt of Rs. 125+25 shipping charges...means total of Rs 150...on 24th April 2015 After all things done Balance deducted from my SBI debit card but automatic transaction cancelled.. and a message generated from your side which was... Oops! We are sorry! There has been a slight glitch in your payment and we were unable to process your payment. Please Call[protected] to file for a refund. I placed a complaint on your helpline no. ie.[protected]...Complain no. was QRC400016... After this your backand team called me and assured that please wait for 10 days that is 04th may 2015...that was..if your order received and they demanded cash...then pay him or return the product and called us for refund..but I did not received any product... After all thing done I called again on 05th may 2015 on your customer care no.[protected]...Your representative response me that You will receive a call within 24 hours from my side but i did not received any call yet... Today is 07th may 2015 and I again called your customer care but i got again same reply that is wait, wait and wait...Whats going on??? its such like a ridiculous services provided... My Order Id Is : AB2540826 My Transaction Id Is : 423997.. My Request/Complain ID Is : QRC400016 and may more please go through... My contact number is [protected] & [protected] My mail ID is : kasaudhan.[protected]@gmail.com I am so confused regarding your duty, liability, customer satisfaction rules, pending causes, non-availability of toll-free no. non-availability of how to track your order... My product was only Rs. 150...But i also Called on your helpline number that was more than 10 times before and after completion of 10 days from my order date 24th April 2015...and expense for calling charges of Rs.68+ more Its my last request as well as warning to you...Give me your resolution as soon as possible...otherwise i will have to go further for your misbehave and misconduct for the customer satisfaction... Really I am so Harassed and Puzzled... Was this information helpful? | |||
Complaint marked as Resolved
Ask Me Bazaar customer support has been notified about the posted complaint. Verified Support May 07, 2015 Ask Me Bazaar Customer Care's response "Dear Customer,
Your feedback is valuable to us. We will share your feedback with concerned seller and ensure good quality of products to be delivered.
Also we have forwarded your issue to the concerned department and we will get in touch with you within next 48 hours in regards to your issue.
Regards,
Team askmeBazaar"
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