Audi India — Audi A3 convertible TN 05 BP 0050 given for repairs

I met with an accident and certain parts had to be changed, was informed that orders were placed on 6 th may and the products will arrive by 24 th may max.( lockdown has no impact on freight movement) lockdown was lifted on 25 th may in chennai, hence been following up with Audi service centre, chennai, initially was informed that that the parts have arrived at Bangalore and need a few days subsequently the service manager has stopped replying to my messages! There is total silence now. 45 days have passed and my car worth 60 lakhs is lying in the audicentre and I have no information! This is sheer negligence. Now I don’t feel like taking back the car and Audi can compensate me! I am put to a lot of damage and mental agony and Audi has to compensate. In spite of being a lawyer I have shown absolute patient but I feel wronged and hurt! I want Audi to take it up at the highest level !!