Audi India — Audi A3 Technology Manufacturing Defect

I had purchased Audi A3 Technology Model from Audi Bhubaneswar, Odisha dated 21.10.19. It's completing six months from the date of purchase. It's driven only 7000 kilometres. I am totally dissatisfied with the car due to various problems faced by me within 6 months. The problems are as follows:-
1. Power Steering Problem:- This was the first problem faced by me. The car's steering was making a noise while turning towards any direction which is very unpleasant for Human Ears. I took the car to workshop and they kept the car, diagnosed it and fixed it.

2. Automatic Climate Control Not Working:- This was the second problem faced by me. The A/C was working, but while pressing the Auto switch for automatic climate control, the fan speed of A/C was switching off automatically. This problem was also repaired by the workshop.

3. Cigarette lighter not working:- This was the third problem faced by me. Cigarette lighter point was not working and it was also repaired by the workshop.

4. Audi MMI controller not working:- This was the fourth and very hectic problem faced by me. After the auto climate control issue got repaired and the car was at workshop, they called me and spoke that the MMI controller has some problems and is not working. They also told me that it will be replaced free of cost as it is in warranty period, I accepted. Then they told me that as that part was not available with them, they will order it and it will take 15-20 days to reach the workshop, and also suggested me to take the car and drive normally without infotainment system. I was also agreed with their suggestion. After 15 days the part reached at workshop and they asked me to send the car. They kept the car for next 3 days and replaced the controller. After completing the gate pass, while starting the car, I noticed that the MMI got hanged and was not functioning. Again, I showed the problem to workshop executive and they told me to fix the problem in 10-15 minutes. But, I had to wait for next 2 hrs for fixation of problem. Any ways the problem was fixed.

5. Vehicle electronics:
fault. Shift to P before leaving vehicle. Please contact workshop:- This is the fifth problem faced by me within six months. The above subhead was mentioned in instrument cluster. Regarding this Problem, I had a talk with workshop executive, he told me to send the car so that they will diagnose it. I agreed.
As I'm totally dissatisfied with the car I called to Audi India Toll Free Number. After having a talk with toll free executive I felt relaxed because he suggested me to raise a complaint that customer needs replacement of product due to bad product quality. I agreed. He also told me that dealership will contact me soon. After few hours I received a call from dealership and had a talk. She told me that their was no provision of replacement and requested me to send the car to workshop. I replied that toll free executive had suggested me and why you are not accepting. Then she told me to first send the car so that she will see what can be done.
Now my car is at workshop and workshop executive called me and told that the gear mechanism needs to be changed. I replied that, this car is showing so much problems back to back one after another, so what about replacement. He replied me that he will talk to his senior and will call back me soon.
Again I called to toll free, and the same executive was online who had a talk with me. I told him what the workshop executive told me. He replied that he will have a talk with dealership and will call me back soon.
The workshop executive called me back and told that as per their knowledge they do not have any policy of Replacement.
Then the toll free executive called me back and told that anyone has mistakenly said about replacement and they do not have any policy.

This proves the worst quality of Audi.
After these cases I got an idea about the worst standard of Audi India. I regret myself that I had done a big mistake by purchasing Audi. I will never suggest any of my friends/relatives to buy Audi. To be honest, there are many rival brands of Audi, which provides excellent services.

At last, I request Audi India with folded hands to Replace/Change/Return my vehicle otherwise I have to change my Garage to Audi Workshop because within 6 months I have parked my car at workshop for around 1 month.

If Audi India will give me a resolution according to my request, I will always be thankful to Audi.