Audi India — audi dealers (zenica cars india ltd) cheating the customers - refusing to refund the advance booking

Address:New Delhi, Delhi, 110034

Hello mr. Pathak,

As we could speak for only a few minutes; hence writing to you to pursue the matter:

Background:

- i had booked an audi car with audi central delhi on 14th march and had given them an advance cheque of rs.2 lacs in favor of zenica cars india pvt ltd. (Legal entity for both audi central delhi and audi gurgaon).

- while booking the car:
1. The sales agent had promised that i could cancel the booking within 3 days and the entire amount would be refunded
2. I needed a quotation from audi so that i could forward it to my employer to get the car on lease

- i signed their car booking provisional form which had t&cs regarding cancellation which states that they could forfeit the advance booking amount of rs. 2l. I did not read these t&cs while signing the form as they are so finely written in short fonts and had got verbal commitments from the sales agent.

- i got the quotation on 16th march, after they had encashed the cheque - showing ill intention of audi central.

- i conveyed to them over the phone on 16th march itself to cancel the booking and later that evening sent them an email as well

- since then, i have been trying to get my money back from them and they are refusing to refund.

If this forum reaches out to the legal team - please help in getting my money refunded ; else suggest a legal route to get the money back.
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