Audi India — Booking Audi Q3

Address:	122001
Website:	www.audigurgaon.in

I booked Audi Q3 by paying Rs. 2 Lakh around 2 weeks back. Unfortunately my loan did not get approved because of Cibil rating was below 700. When I checked around a week back before booking, it was 743 which I shared with Audi finance team. As they again kept visiting my cibil scores, it came down below 700.
Now I am asking them to cancel booking and return booking amount. No one is responding me and telling whenever you buy in future, we will adjust that amount. I have no idea by when Cibil rating will go up and when I will able to buy it. I am getting no help and Roshan on of the AGM in Gurgaon Audi showroon is not even answering the phone. The tone of your representative has changed now when they talk to me. Please help on this. You are making your customer experience worst to let go in case not able to buy right now. I will never return in future even if my score will get better and will make sure other people do not visit Gurgaon branch of Audi