Audi India — fragile engine

Address:	Mumbai City, Maharashtra, 400022
Website:	audi

Hello,

I can see the customer care email address is "customer - first", but is it really happening in reality?

I have audi q7 which was sent on 31st aug 2017 in your audi workshop, turbhe, navi mumbai.

First of all audi has a well earned brand name and its a most trusted luxury cars brand all over the world. So when we decided to buy a suv, audi came 1st in our mind. We were having such a lovely experienced till our car got conked off in the middle of the flooded road. We didnt expected this from audi at all as the water was not even reached inside the car when doors were opened.

Our car is still dead and lying in your one of the reputed workshop. We have been informed that the car is beyond repair and we have to coordinate with our insurance company and we can settle with some amount. We don't want the amount but we want our audi repaired.

Our question is "is it really the audi" we are talking about? The brand which we trusted with our so hard earn money.

We were thinking of buying audi a6 for my daughter, it was a surprise gift for her birthday but audi has surprised us.

I hope to get some response and better service from audi.
My car registration number is

Mh04 fv 5000

Mrs rashmy j rane
[protected]