| Address: | Jubilant Motor Works Pvt ltd Bangalore South 560100 |
I Dr Hina Zaineb has purchased Audi A4 car knowing that it is of good quality and brand & has good service though there is no show room or service centre in my city Mysore.
I bought the A4 car on December 2016 newly launched in that year itself from Jubilant motor works pvt ltd Bangalore South 560100. On March 25th 2022 suddenly my display started showing gearbox malfunction & gear knob was not shifting to either the driving or to the reverse mode. Hence I used paddle shifters and drew the car to Banglore which is 150 Kms from my city to leave the car for repair @ jubilant motor works Pvt ltd Bangalore South 560100 & left the car for repair on 28.03.2022. I got the estimate of repair of 2.17 Lakhs on 29.03.22 starting control unit has to be replaced which will take 8 days. I accepted for the same but to my surprise I received a call on 18.04.22 i.e after 20 days that even after replacing control unit the gear box is not adapting hence valve body has to be replaced casting to 1, 96, 758 rupees, which may take another 8 days. I accepted for this also. Again on 27.04.22 i.e after 9 days I received another call that the gear box is not adapting even to body valve & another part i.e mechatronics has to be tried. Thus from past one month trial and error is going on with my car in jubilant motor works Pvt ltd Bangalore south 560100 causing lot of inconvenience & mental & physical agony to me. The service center has no efficient people to diagnose the problem and solve the issue. Moreover if the car is being with them for so many days they neither provided any car to me to be used till it get repaired.
I request the concerned authorities to take necessary action into this matter either by getting it repaired or if it can’t be repaired by the company who manufactures it to replace the car.
My contact details are Dr Hina Zaineb
Car Registration number is KA09 MC 6673.
Phone number is [protected] Was this information helpful? | 
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