Audi India — My car mh-04-gz-810 completely crushed while given a square service centre

Address:

Mumbai City, Maharashtra, 400069

Dear sir/mdm,

I like to inform that i am an audi user since long. I was using audi model tt coupe previously, later sold it off and bought audi rs-5 bearing registration number mh-04-gz-0810.

Recently my car after given for servicing to m-square automobile pvt. Ltd. At their turbhe workshop, navi mumbai developed problem in the gear box, specifically to say for reverse gear. I sent my vehicle back mentioning the said problem and have paid on a/c rs.1.5 lakh to m-square.

Later on 29th of july 2016 m-square and audi after sales manager informed me that my car while taking test drive has been met with an accident, driver is completely safe but the vehicle was completely crushed. My vehicle has been completely killed by m-square on 29th july 2016. There has been only talks but no support or my grievance has been attended. Neither standby vehicle has been given till date.

Hence request to look into the matter in all seriously.
I feel sorry to say that but due this attidute and incident my likeness for audi brand has been lost.