Recently i purchased audi a4 up16 by0055 from audi karnal on 17th aug, 2018. It has not been even 3 months the front right tyre of car is swollen above all the response received is unbearable. After many reminders one associate of yours mr ajeet came to pick the car on 24th nov, 2018. We shifted all the stuff to other car in front of our 2 drivers and the owner mr. Avinash himself was present till the time your associate departed. Except the swollen tyre everything was perfectly fine. But after 20 minutes of his departure mr ajeet called us and was giving us this stupid statement that the front mirror of the car is broken.in simple words he wants to say that the broken mirror of the car is not his fault and it was there before the took the car. May be he think that we are stupid enough that we will consider this silly statement. Its his and companies mistake that they have send some unexperienced driver who have damaged the car and above all asking mr. Avinash to claim for the insurance. We have complaint ms pooja for the same very next moment but the ignorance is unacceptable. Why we are spending such huge amount on the brand name if the services are so poor. We have invested our hard earned money who is answerable to this. Never expected such poor services and bad response from your associates.
Ms pooja one of your associate is so unprofessional and is making fool o[censored]s by doing wrong commitment. First of all she is asking us to send the original documents by courier how could someone ask such silly thing. Then she has send her driver or somebody to 70-80 km away from location to hand over the documents to complete the formalities and above all arguing with no point. I would not like to deal with her any more.
I am not going to claim any personal insurance. Its your drivers fault and your fault so you should give me the solution and a quick response. Was this information helpful? | 
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