Audi India — poor performance of the dealership

Address:

Jalandhar, Punjab, 144003

I have already bought 4 Q7's, one Q5, one A-6 from your ludhiana dealership under the name Fibretech leathers pvt ltd, Prime Banox, Banox Exim and is very dis-satisfied with the dealers staff and their attitude to talk to the custmers.
Recently I asked them about the extended warranty package for the new Q7 which I bought last month and surprisingly I have not received any details from them till date. Again to my surprise I had filled a form at the time of delivery in which I had mentioned the poor performance of the staff in the delivery. Audi is not capable of keeping qualified staff in their dealerships.We are very happy with Mercedes and for the future shall blacklist all Audi cars. I need the India head to resolve my queries as I am a custmer and have paid a huge amount on my cars.