Audi India — Q3 a/c not working first of delivery

I had bought AUDIQ3 bearing vehicle no. HR98K3731 from Moti Nagar AUDI WEST on[protected].after buying luxury and spend nearly 50 lak i have bought mental and physical harassment for me and my family Not even a week has passed and its A.C start creating problems.Dated i.e.[protected] it’s A/c stopped working and then I have to take car all over to Moti Nagar from Gurgaon. On my complaint they checked and repaired a AC wall but was not completely satisfied so they promised us to get new part. After that they finally picked up car on[protected] and returned on[protected] with all promises that everything is absolutely fine. Next day we drove the car on[protected] morning and same evening its A/c stopped working again and to show that the AC is not working I had to keep my car engine on for 2 hours the company person picked the car and there was no response from AUDI west till 16-5-23 and I had to visit the service station again from Gurgaon, over there Mr Inderjeet singh again made all the promises with Mr Amandeep who’s the Service Manager and Mr Manu Nayyar to get the A.C repaired again, but visiting again and again with the same problem.I have lost all my trust in AUDI as a Brand and there service provider.Though we purchased 2 car on same date AUDIQ3 now Iam hesitate to drive my second car also .Now with this experience it’s very difficult to trust BRAND AUDI Again.We have purchased this car seeing the goodwill of Brand in market. But It’s a blot on the brand name. we have very bad experience with AUDIQ3.
And I also feel i have been given a defective or a used car So I can’not trust anymore and I want to exchange AUDIQ3 immediately.
Therefore either exchange it or returned our money.
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