| Address: | lUCKNOW, Lucknow, Uttar Pradesh, 226001 |
Dear sir,
This mail is regarding my vehicle claim which are running with your company (Policy number :[protected]
In the month july-2019 my vehicle met with an accident and amount taken by garage with me was rs.50842/- while my policy showing add-on cover "motor secure premium" i don't know why and your representative never
Share any details with me.. Which is very surprise for me... Who they have calculated this amount?... Again this vehicle met an accident and this time total estimate is rs.1.87 lac and your representative again approaching to garage and confirm insurance company liability was up to rs.13500/- only.
My question is mentioned below which need to clarify.
1. My policy was running with you last 3 year so why the actual expense incurred by me was not payable?
2. Bill attached herewith only shared by workshop no one from company side has approached me how they have assessed my claim without knowing how they accident has been occuer.
3. If my policy is with all the add-on cover how can you deduct any depreciation at the time of claim?
4- as per workshop claim can pass only one side in one time... Can you brief accident definition? Or can you recreate the accident seen?
5. Audi workshop luccknow is very pathetic service.
Regards,
Sandeep
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