Audi India — suspension problem.

Address:

Mumbai City, Maharashtra, 400006

Dear sir/ma’am,

This is ruchi from bombay, india. I bought my audi a6 in december 2015.in a years time, maybe november or december 2016 i had sent my car to the company to be checked, since i saw some black fluid coming out from the right front side of the car. The car was sent back to me as it is, saying i was just being paranoid and nothing was wrong. When i went to the petrol station the local mechanic told me there was an issue with the suspension on seeing the way the tires were worn out, but the company staff wasn’t efficient enough to rectify the problem.

Last to last week i sent my car to the company for the same reason, this time only more serious. Suddenly a loud noise started coming from the front right side of the car. It’s been almost 12 days now since the company has my car, the first few days they couldn’t identify the problem in the car, after maybe a week they realised that the issue is with the suspension. The parts for such a new car is not available since a week and an order has been placed for the same. They are only going to change the right arm of the car, but for a smooth drive they should change both the right and the left side together. They are compromising on the services.

It’s been just 2 years and the parts are already not available here in bombay, will i be able to use the car for the next 10 years?

Awaiting for your immediate reply.

Thanks and regards,
Ruchi