Myself, Seethy am owning an Audi A6 with registration number HR 29AC 8595, located in Trivandrum, Kerala.
I have a major concern about service done by Audi Team( Trivandrum), Incident started from last year at the end Oct'21,
Series of sequence has listed below.
1. After periodic service the executive has returned the car with Broken
Wind Screen
2. I have used my insurance for screen replacement, also paid 10K for
consumables (To help their staff from salary cut because of this )
3. They took a month for replacement, But post screen replacement few
issues occurred
a) Leakage on roof (driver side first and started spreading)
b) Sun roof not working
4. Delivered the car to service centre for leak test
5. Service engineering said there is no leakage so I have visited to
confirm
6. I have noticed the car roof got damaged with stains, pasting material
and too much sagging of fabrics ( 2% sagging was there but now
30 to 40%). I am not convinced about leak test procedure.
7. I have raised a complaint about Audi service centre (Case ID -
08561942 and[protected]
8. I have taken my car back to avoid more issues.
9. I have noticed driver side seat belt retraction is not working.
10. Now the car is at my garage !!!
Audi is not providing any update to me even though I have made couple of calls/mails.
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