Audi India — Work done under warranty .

Address:

Jaipur, Rajasthan, 302020

Dear sir
i drop my car Audi A6 RJ 14 XC 8200' on 27 feb 2017 but the Job card was open on 3 march 2017 i got msg on my mobile at Audi JAIPUR SITAPURA WORKSHOP for repair there is a check engine lights was showing for that company works manager took 3-4 days for checking up
my car was under warranty { AAP} SERVICE adviser told me that he need to get approval for warranty that will took again 4 days for approval after that he called me n says we have got an approval from Audi that now v can change the part under warranty n i m going to order the part which again took 4-5 days to cums mean while after they changed the part some other sensor stopped working they told me sir we have to again ask for warranty after 4 days they call me n said we got the approval from Audi we r changing the another sensor too so like this way they called me on 21 march sir ur car is ready u can take the delivery from us sent my brother to take the car as i was out of jaipur at the time of delivery v asked that do v need to pay any amount to the company THE SERVICE ADVISER REFUSED he said sir all the work has been done under warranty no need to pay any single amount . there after 8 days the SERVICE ADVISER CALLED me n my brother n says sir u have to pay for the work done . as v have not received amount from Audi ( work done under warranty )
i m surprised that when they r taking time for warranty approval n after saying v have got the approval u dont have to pay all work done under warranty so how do i pay for the work which was covered under warranty as said by the SERVICE ADVISER
n same problem is still now cumming in my cars again i send my car to AUDI they said please pay previous bill then only we will start checking ur car again . i m shocked this is how Audi Works is this is a way to treat customers my mobile no. is [protected]