[Resolved] Autobahn Skoda Mumbai — Unavailability of important part | |||
Hi my name is Rahul and own a Skoda Laura, the brakes of car simply conked off last Tuesday on express highway and when towed to Kurla service Center they did not have the necessary braking parts. They said its manufacturing defect and we cannot do anything about it. It's been 7 days already and they have no clue as to when the part will come for replacement. The company has no alternate arrangement for a backup vehicle and they are least bothered about the customers sufferings. Car like Skoda Laura loses on brakes and then company has no part available. Please think 10 times before buying any Skoda cars.. It's like you are fools who purchased it's your problem not theirs... They have sold the car. Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved | |||
2 Comments | |||
Comments
Dear Rahul, we apologize for the inconvenience. Kindly share your car registration number and contact details. Our service representatives will connect with you soon. Regards, SKODA India.
Reply
Dear Mr. Shah, we have resolved your concern. Do contact us in case of any further assistance. Regards, SKODA India