[Resolved] Ava Merchandising — defective power bank - ug101p

Prathik Gupta

from Bengaluru, Karnataka

Address:

560038

Purchased a 11000 mah ug101p power bank on february 19, 2018 from the bangalore international airport. The power bank does not seem to charge the phone (S) properly. When the power bank is connected, the battery percentage drops even though it shows connected. Also, the last two dots on the power meter suddenly drops to zero. Very disappointed with the product. What needs to be done now? Call me back as soon as possible to resolve this issue.

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Mar 30, 2018

Complaint marked as Resolved

AVA Merchandising customer support has been notified about the posted complaint.

Verified Support

Feb 26, 2018

AVA Merchandising Customer Care's response Dear Sir, sorry for the inconvenience caused to you. kindly share your transaction and register contact number so that we can look into the issue and provide you a solution.