[Resolved] Ava Merchandising — herman hansen 6155 chronograph silicone strap watch : not working properly

PraviinPS

from Indore, Madhya Pradesh

Address:

Indore, Madhya Pradesh, 452012

Dear sir/ madam,

I have purchased two watches from retail outlet of herman hansen from airport, indore on 3-jun-2018 though card payment.

Watch details are as below:

1. Herman hansen 6155 chronograph silicone strap watch (Amount : rs. 2990/-)

2. Herman hansen analogue rose gold dial girl's watch - 6130 (Amount: rs. 1299/-)

Total payment made : rs 4288/-
Now, from last few days watch mentioned in sr. No.1 (Model no - 6155) is showing wrong time.

Request you to please look into this & replace the watch immediately.

Please send your contact details & expected early action/response on this.

Thanks & regards,

Pravin p sonawane,
[protected].
Idore, madhya pradesh.

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Sep 5, 2018

Complaint marked as Resolved

AVA Merchandising customer support has been notified about the posted complaint.

Verified Support

Jul 30, 2018

AVA Merchandising Customer Care's response Dear Sir AVA Namaskar! Please accept our sincere apology for the inconvenience caused to you. Our customer support team will call you shortly to resolve the issue and you can call us at[protected] from 09:30 AM To 06:00 PM (Mon-Sat)

Jul 31, 2018

Updated by PraviinPS Dear sir/ madam,

Thanks for your call from AVA Customer support team, but what your representative said & as per discussions with her, I haven't got any email reply on my email ID: [protected]@rediffmail.com & still awaiting email from your team.
Request you to please resolve the issue.

Thanks & Regards,

Praviin P Sonawane
[protected]