[Resolved] Ava Merchandising — herman hansen belt and wallet set medium

jaytees

from Karad, Maharashtra

Address:

411020

Purchased a herman hansen belt and wallet set from ava store at pune airport, around three months ago. I purchased it considering the fact that it was a norwegian company and the belt and buckle really looked good. I infact bought it only to use it for formal occassions and so only used the belt very sparingly. To my utter dismay the outer layer of the belt cracked and is visible if i try and wear it. Since i still believe that it was an odd incident that i got a defective piece i would like a replacement of the same..

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Dec 16, 2017

Complaint marked as Resolved

AVA Merchandising customer support has been notified about the posted complaint.

Verified Support

Nov 14, 2017

AVA Merchandising Customer Care's response Dear Sir,

AVA Namaskar !

We deeply regret for the inconvenience caused to you and would like to inform you kindly share your registered contact details and transaction number so that we can reach you and further process your complaint.

Looking forward for your kind co-operation in this matter.

Nov 14, 2017

Updated by jaytees Dear AVA representative,

Thank you for your speedy response.

My contact details are

Dr J Thomas
402 Laboni Towers
1 Aundh Road'
Pune 411020

Mob no. [protected]

Since I did not ever expect any problems from a Herman Hansen product, I did not preserve
the computerised bill from the AVA store,

Regards,
Dr JT

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Comments

jaytees

from Karad, Maharashtra

Dear AVA representative,

Thank you for your speedy response.

My contact details are

Dr J Thomas
402 Laboni Towers
1 Aundh Road'
Pune 411020

Mob no. [protected]

Since I did not ever expect any problems from a Herman Hansen product, I did not preserve
the computerised bill from the AVA store,

Regards,
Dr JT