[Resolved] Ava Merchandising — hot tech smart tap sensor speakers

[Resolved] Ava Merchandising — hot tech smart tap sensor speakers

S Shreenika12 from Hyderabad, Telangana

The sample shown to me for the speakers was working perfectly fine... But the product given to me doesn't turn on properly and even if it does the bluetooth doesn't get connected and even through the aux cable the music doesn't play... The light colour doesn't change... The speakers as a whole doesn't work. What am i supposed to do? How can the speakers be made to work and if that is not possible i'd like to return the product. +1 photos Was this information helpful? No (0) Yes (0)
Nov 25, 2017 Complaint marked as Resolved AVA Merchandising customer support has been notified about the posted complaint. Verified Support Oct 23, 2017 AVA Merchandising Customer Care's response Dear Customer, AVA Namaskar! Please accept our sincere apology for the inconvenience caused. Kindly share your transaction number and registered contact number so that we can coordinate and provide a resolution. Verified Support Oct 24, 2017 AVA Merchandising Customer Care's response Please share your transaction and register contact number and We would like to inform you that please charge the device 2 to 3 hrs, after powering on a long tap is required to light up the device then double tap would change it to red colour then again single tap is required to set the device on 1 single colour and if you double tap again it would change all six colors automatically.
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