[Resolved] Ava Merchandising — hottech smart fitness wristband not working at all

[email protected]

from Pune, Maharashtra

Address:

New Delhi, Delhi, 411017

Hi i purchased this hottech smart fitness wrist band from pune airport on 10 december 2016. It was my husband's birthday so i wanted to gift him as my family was waiting outside the airport. When i brought it home and unpacked it, it wasnt having any usb cable. The contents of the box are also not mentioned on it. Now when i charged it with our own usb cable, its not charging only. It is really a defective piece. I had bought many items earlier also from airport, but to my shock this is the first product which is not functional.

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Dec 14, 2017

Complaint marked as Resolved

AVA Merchandising customer support has been notified about the posted complaint.

Verified Support

Nov 13, 2017

AVA Merchandising Customer Care's response Dear Ma'm,

AVA Namaskar !

We deeply regret fro the inconvenience caused to you and would like to inform you that the product (Hottech Smart Fitness Wrist Band) that you have purchased is having 6 months warranty as you purchased it on 10th December 2016 the warranty period is over hence, we are unable to further process your complaint.

Looking forward for your kind understanding in this matter.