I bought multiple products today from ava outlet in bangalore airport (Newly opened). Out of this when i tried their hottech bluetooth speaker at home today, it failed to pair with my phone and then all of a sudden started making sounds (Like a siren sound). This is after i had fully charged it using the usb cable provided with the product. Now imagine a siren like sound coming from a speaker and no way to switch it off.
Kept pressing the powerbutton to make it reboot or soemthing but no luck. . Actually none of the buttons are working. Really bad quality product.
I called up customer support and they say go back to airport to replace it or send it to their new delhi office!!! Imagine the money i need to incur to send it back or travel back to airport. They dont want to help their customers for faulty products and own up their responsibility to replace it.
Dont fall for their fancy pricing, these are bad quality products with an equally bad customer service. I lost some money but you can be careful.
I am still talking to their customer support, lets see if they get this picked up. I am not planning to waste any more of my money on them.
Transaction number: 1755706
Siren continues still!!
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