[Resolved]  Ava Merchandising — issue with hottech 6 in 1 smart tap sensor speaker

Address:Indore, Madhya Pradesh, 452001

I have bought the bluetooth speaker from ava retail outlet located at indore (M. P.) airport.

Its been less than a month and i am facing the connectivity issue and the tap sensor issues. When i called your customer service number they asked me to pay 250rs for pickup charges..??

Its not even the one month and the product has a problem and while purchasing your people are sharing wrong info of 6 months free service warranty. Let me know why the false information is being shared and there are no terms and condition mentioned while purchasing your product.

Since its not even a month and your product has issues, what i can suggest you that i will return the product and you return my money as i am not ready to pay any # charges.

Please resolve this issue or i will take this issue to another level where false information and false promise have been shared to the customer.

My registered number : +91-[protected]
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Sep 21, 2017
Complaint marked as Resolved 
AVA Merchandising customer support has been notified about the posted complaint.
Verified Support
Aug 19, 2017
AVA Merchandising Customer Care's response
Dear Customer,

Reverse pickup is arranged from your address, same will be done within next 24-48 hours.

Thanks and Regards,
AVA Team.
Complaint comments 

Comments

I purchased this headphone from Delhi airport two weeks back. Not able to charge the device . Poet not working.

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