[Resolved]  Ava Merchandising — watch not working

I bought the harsen hansen watch at kolkata airport on june 9th, 2018. The gents watch is not working properly when i have opened from the seal pack and removed the strap. Ladies watch is working fine. Can you please let me know the service center address in kolkata or let me know how to get it replaced. I was completely disappointed with this.

Regards
Dr. Ashish kr yadav
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Sep 7, 2018
Complaint marked as Resolved 
AVA Merchandising customer support has been notified about the posted complaint.
Verified Support
Aug 06, 2018
AVA Merchandising Customer Care's response
Sorry for the inconvenience caused to you. Kindly share your transaction/invoice number and registered contact number so that we can look into the issue and assist you further.
Complaint comments 

Comments

Today I had bought one hottech smart watch from AVA merchandising solutions pvt Ltd but when I chkd that watch it’s not working. Kindly look into this and resolve my concern asap
Bill no: 00000VA[protected]
Contact no [protected]
Flight no 9w-663

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